Perfect service promised repair and time they delivered the repair looks perfectl!!!…read more Would be back and enjoy looking at all the stones and beautiful pieces!

Great service and work they renewed my mothers engagement and wedding ring that now I wearread more

Helpful, caring & knowledgeable staff including the owner himself. His leadership sets the tone &…read moreguides the staff in all they do to ensure a personal touch, a connection and a satisfying experience. I have appreciated their help since purchasing a mother's ring for our mom years ago. I eventually needed to have it changed to an adjustable' per the knuckle' ring. No problem. They have cheered our family during happy life events & also listened during the other. And continued to help out with various jewelry needs. I recommend you check Master Jewelers out! Satisfaction guaranteed. Definitely!

After receiving a glowing reference from a friend to try this place out, I dropped off a very…read moredainty chain purchased from an out-of-town jewelry store that was in need of deft fingers and specialty repair skill. I was thoroughly wowed with the service I received here. It was fixed promptly and by the quoted time. This small shop has an incredibly kind and attentive salesperson and jeweler. The skill and creativity of the master jeweler here is evident by the displays and awards on the wall. I wouldn't hesitate to send my friends (or my spouse) here for their jewelry purchases and repair work.

I've shopped at KD Fine Jewelers since the day it opened, and I've turned to their talented team…read morefor numerous repairs over the years. The owner, Karla, and her team, Nancy, Kirsten, Mary and the designers, are top notch -- personable and well educated about all aspects of jewelry: gems, metals, creating custom designs (from old jewelry and new pieces), etc. They've worked with me to repair many pieces in a cost-effective way. They are always concerned about making my wishes come true. They listen actively, ask probing questions and offer great suggestions. When we create custom jewelry, they ensure that they have my approval at every step. It's such a trustworthy relationship. This is the kind of small business that I want to support!!!

I went to KD for an engagement ring and I absolutely made the right choice. The ladies there are…read morecool and so helpful without pressuring you at all and work with you all the way. The ring is stunning, tasteful and completely unique. My fiancé loves it and gets compliments all the time.

Stopped in here with my sister to get her ring cleaned. We're greeted with the most mundane tone of…read morevoice but some guy. Asked to get the ring cleaned, he literally says "yea.." holds out his hand and walks away. We stood there for like a minute before asking if we could come back after some shopping. No eye contact, "yea.." We come back, stand by the counter he walks over in silence holds out the ring and just passes it on to her and walks away. Ummmmm... it was the most awkward, rude, and worst customer service ever. Idk, ask us if we needed anything else? Smile maybe? Ask how the ring looks/if she's satisfied? My jaw dropped at the lack of professionalism. She has been helped by him before and has been treated the same way each time. I get better service having my oil changed. No thank you.

I came here couple months ago, spent 5 thousand dollars for a dimond ring. The seller who helped me…read moreshe was very nice, only four star because seller did not use over night shipping which i was charged.

best jewelry store ever! prices are great and the staff is incredible! everyone is so helpful and…read morenot pushy. Joshua is great to work with...he designed the most beautiful ring for me! definitely check this place out!

Bad repairing, and rude customer service from assistant manager Joshua. I would not recommend their…read moreservices whatsoever to anyone else especially people of color.

Even though I was not the purchaser, the service was amazing and the ring was more beautiful than…read moreexpected

From the owner: Douglas Diamonds, in Owatonna and Faribault MN, are family-owned, full-service, jewelry stores…read morespecializing in diamonds.