Disrespectful and completely incompetent management company. The manager has sent lengthy emails to my sister BERATING her for attempting to sublease while studying abroad - even going so far as to suggest her friends are disappointed in her. Unprofessional and unacceptable, obviously. They then claim they don't have the time to work through the sublease process - is this not your job? Maybe don't work in property management in a college town if a sublease is too much for you. And students, avoid at all costs. read more

-10 believe the reviews. My daughter is paying big bucks to live in a chronically flooded basement . read more

S R P Management - Buyer beware - Apartments Near Me - East Lansing, Michigan

Worst place to rent they just price gouge students and people, terrible communication, and terrible service. They will be really nice and sweet to get you to rent but then they will stab you in the back with fees and BS stuff. Very poor business model. read more

I rented 111 Oakhill Ave. The house is really small and mine is the smallest room in the house. There is no closet, there is only room for my full bed and some drawers for clothes. I have no problem with the house though, since my room mate and I don't have a lot of stuff. My problem was with the company. At the beginning of our lease, they offered us the resign for next year. However, they said they needed to raise the price of rent by $60 because of property taxes. I didn't feel like the property was worth what we were paying in the first place. They say there's assigned parking, but there's a very small lot behind our house. There was confusion between the houses as to who could park where so I asked them to come out and mark (maybe with paint or something). They responded with "Everyone was assigned their spots when they signed their lease. A lot of people registered large vehicles when their lease states small to mid-size only. If this continues to be a problem, let us know and we'll tell everyone they must get small to mid-size vehicles." They told us when we signed our lease that yard care was our responsibility. We were given a notice by the city to mow our lawn by the 26th (Sunday) and SRP came around on Friday without any notice they were coming and started to mow our lawn. My roommate asked if we were going to be charged for it and they said yeah. When she called them they told her we should've contacted them to let them know we were going to mow. They charged us $40 in the winter to snow blow less than 15 feet of sidewalk, I don't want to think what they were going to charge us to avoid a fee from the city. That we would've received anyway. My biggest complaint is how much I had to see them. The house hasn't been leasing all year so they've constantly been showing it. We'd get an e-mail 24 hours before they brought some people around to see the house (if we were lucky). Other times they'd give us notice anywhere from 24 hours to 3 hours notice. It didn't matter if we agreed to the showing or not. They told us it was okay if were weren't there for the showings, and I didn't like being told it was okay for strangers to be wandering my house without me there. Once or twice, we didn't receive notice and they just showed up. They need to learn how to lower their rates, because this place isn't worth what they're asking. read more

Spartans stay far away from using SRP Management. They over charge the homes they rent & request too much deposit & end up keeping a good portion of it. We got burned more than once from them & highly recommend using another rental company. read more

Absolutely great company. Loved getting charged 12 bucks for a lightbulb and having our ceiling leak the whole time we had the house for 12 months. They were even generous enough to give us a great deal of only charing 125 dollars an hour for labor! read more

DO NOT rent from this company. I have rented from 4 different properties in East Lansing and this is by far the worst. I don't even know where to begin. I won't even go into the insane security deposit amounts because you are going to find those wherever you go. Just be prepared to fork over more than a grand. I will start with the fact that our sewage pipe broke and leaked into our downstairs closet which made our entire house smell like waste. It took them almost a week to send somebody and when he did, he smoked so badly inside the house that for the rest of the year our house smelled like smoke and sewage. He also had his butt crack hanging out the entire time as well and would come over unannounced in a houseful of females. If that doesn't turn you away, we can point to the fact that they charge you over 10 dollars a lightbulb if they find that they are burnt out. They also do drive-by's of your home and if they see even ONE piece of litter they will send you a strongly worded e-mail. They sent us an e-mail because there was a plastic bag in our yard that had blown-in. Did I mention that the ceilings in our house were sinking, windows wouldn't open and mold covered the bathroom? Or how about the fact that the upstairs ceilings leaked into the bedrooms when it rained? The parking spaces are small and unmarked, the management is horrible and the rent is high. YOU WILL BE CHARGED FOR EVERYTHING AND ANYTHING. I would not recommend SRP to my worst enemy. Avoid, avoid, avoid. read more

SRP is by far the most poorly managed housing company on campus. I know most management companies are disliked by tenants but I lived with CRMC for 2 years(which a lot of people complain about, I think they were average) and I can tell you that they are 1000 times better than SRP. Bill, who manages SRP, thinks its necessary to walk through your house every couple of weeks (yeah cool, we hate privacy...) to make sure everything is organized. He will then proceed to fix everything he thinks needs fixing and charge the house a few hundred dollars to get it fixed without letting us know to fix it ourselves. He once had a door fixed in our house mid year (that we were gonna fix at the end of the year), the door ended up breaking again after he fixed it so we got charged $600 to fix the same door twice. Just an incompetent bunch. I could name many more shitty things SRP did throughout the year but Ill save you the time. Save yourselves and hundreds and hundreds of dollars by going with CRMC or DTN or literally any other management company. read more

do not rent from them. terrible individuals, who charge you for everything including 60 bucks just to put batteries into your fire detector. when you receive your security deposit back they already take half of it in insane charges. just spare yourself and do not rent from them. DO NOT RENT FROM THEM. read more

List of all the BS that has happened to us at the bottom if you dont want to read the entire rant. DO NOT RENT FROM THIS TERRIBLE COMPANY. THEY WILL ACT NICE WHEN THEY SHOW YOU THE HOUSE AND WHEN YOU ARE SIGNING BUT IT ENDS THERE. SRP is the worst management company in East Lansing for many many reasons. To start off the year, our gas couldn't be turned on because it wasn't set up right and was releasing Carbon Monoxide into our basement. We emailed them to come out and fix and it took them just over 3 weeks for them to fix it. Yes that means we had cold showers for three weeks. Halfway through the three weeks, the one and only Bill came by and turned on our gas and told us if the CO detector goes off just turn the gas off and email them about it again. That's safe right? They planned on that being the fix, but we turned it off immediately and made them fix it the right way. Next issue is that we had a tailgate that I will agree was rather large, but the infamous Bill decides to show up (unannounced) and tell us to shut it down. We thought that was ridiculous so kept OUR tailgate at OUR house going, but someone (Bill) called the cops on our tailgate 30 minutes later and it was shut down and we got over $500 in tickets. The next thing is that our outlets are very old and dont work. We have gone through 2 amps for our speakers because the outlets keep frying them which is about $1000. They are not reimbursing us for them. I cant even count on how many times they walk into our house unannounced or with a 3 hour notice. The emailed us about our city inspection 3 hours before showing up at our door, so if you plan on having illegals or pets, its not happening. They don't email you back, but they email the crap out of you. They charge you for every little thing even if its not your fault. and the cleaning fee that you have to pay before you move in, is the biggest waste of money ever. PS- This has all happened within the first month... Wish me luck for the rest of the year -Moved into dirty house -No gas for the first 3 weeks -They called the cops on our tailgate -They only show up unannounced or very very late or they just don't show up -They gave us a 3 hour notice for our City inspection -The outlets have fried two Amplifiers and we aren't getting reimbursed -They up-charge you for everything read more

Absolute worst company ive ever worked with. Stuck with a basement bedroom that was not meant to be made into a bedroom i can not actually sleep in the bedroom due to so much mold in dust. The sump pump makes the bedroom smell like sewer and i sleep on the couch more than my own bedroom. Im consistently sick from the mold in the basement they refuse to take care because they are cheap and lazy. I've had to get doctor's notes and all of my roommates have threatened to get lawyers involved after multiple floodings in our basement, the kitchen ceiling leaking, Bill even stated the air vents havent been cleaned in EIGHT YEARS, mice in our attic, and a washer and dryer that dont work as long as a stove. That they havent fixed the entire year. Dont trust Bill if you call him to fix your problems. He does nothing but lie and will not get back to you because he is incapable of actually doing his job as a manager. We found out from past leasers that every year the same problems with flooding, sewer smells, mice, and sickness arrive and srp does the same fake bullshit "fixing" rather than spend the money to fix the problems. DO NOT SUBLEASE HERE unless you are looking to develop asthma or mold poisoning. 444 evergreen needs to be bulldozed down. Bill's own maintenance people have said this and have admitted there is mold and the house is a shit hole. read more

I have rented from SRP 4 times (charles, evergreen, grove, and my current place). My sister has rented 2 homes (orchard and elizabeth) . We have had great experiences. After graduating I rented a local apartment. That apartment was managed by someone else and it was awful. After a few months, I sublet my apartment and moved back into an SRP managed place. SRP is kind, understanding, and helpful. They have charged $39 an hour labor for as long as we have rented from them. They will help avoid a ticket for un-shoveled walks, un-mowed lawns, and litter. Believe me $39 is a lot less than the $500 ticket from the city. Most items are repaired quickly at their cost. Yes, the homes are old. They have character and beautiful features, but things break and they understand that. We were not charged when we forced a window open and the frame came apart and cracked the glass. The window was old. However, if you throw something and break your window then fix it. Don't remove the smoke detectors or bring your charcoal grill inside the house. (don't let your friends do dumb things when they are drunk). My group of friends was pretty clean. We were charged 50% of the cost to repaint the hallway when we moved out after one year. ($39 plus paint) It needed it and the charge was reasonable. The other reviewers upset me with their dishonesty. read more