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    3 years ago

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    One Braid, Two Trowels

    One Braid, Two Trowels

    (5 reviews)

    We hired One Braid Two Trowels (Alx and Brandon) to remodel our half bath and master bath in our…read more1950's home. Having been through remodels before, we sketched up on our computer the layout changes, electrical adds, plumbing changes, etc., and wrote up descriptions of what we wanted done to both bathrooms before we got bids. The contractor we had used in the past had a full schedule already, but we were impressed with the pictures One Braid posted on FB, so we went with them. To specify exactly the new items we wanted, we went to local distributors and, with the help of salespeople, picked out everything from towel bars to the tub and shower enclosure, and all the tile and grout. In our previous remodel we split the purchases with our contractor, where we bought the vanity, mirrors and such, and he bought the shower enclosure, floor coverings and more. We didn't anticipate the communication issues that would arise with the third parties and our contractor on this project, and in retrospect we should have purchased more of the items ourselves. The communication issues, with misconfigured items or incorrect patterns, happened early, and One Braid corrected, but that added weeks of delays to the original 6-week schedule. Regarding tilework, One Braid does very good subflooring and tiling with careful attention to the underlayment, waterproofing, grout color matching, and such. They showed us previews of how different tile and grout combinations looked, which allowed us to confirm we had made good choices. The floor tear-outs went smoothly, and installs went well with a good eye to pattern matching; we were pleased. Tear out of the original tiled walls went well, but rather than hiring a plasterer, One Braid did the drywall and new plastering themselves, which maybe wasn't the best choice. Some seams and lumps were initially visible and later repaired. There were a couple of subcontractor swap outs, first with two different electricians and then with two different plumbers. Not being a plumber, One Braid might have done better bringing that trade into the bidding process earlier because the different tub and shower layout we designed required significant piping changes in the crawlspace below and added another delay due to plumber unavailability. The changes hadn't been included in the original job price and became an adder. Once the plumbing was correctly in place the remaining wall and shower tile went in. One Braid re-inspected the grouting and sealing, and did some touch up to assure a quality, waterproof job. The shower wall and door installation were delayed because one piece arrived broken; delivery of the replacement piece added more weeks of delay. Once the piece arrived One Braid was in later in the week to do the shower installation. One Braid came back again to tweak the squareness of the shower wall and door, and in the end got everything looking acceptable. All in all, if we had a kitchen floor to re-tile, or a bathroom floor, or other tiling job to do, we would certainly consider One Braid. For jobs beyond simply tiling, we'd want to have electrical, plumbing, drywalling, and painting subcontractors be included in a walkthrough in the bidding process for accurate upfront pricing, and then be actual subs on the contracted job.

    Owner Alx is unhinged and very rude and unprofessional. She is honestly scary and I wouldn't want…read moreher in my home. I Was searching for bathroom remodel companies and she was on next door. Based on her lack of professionalism and the way she speaks to people, I went elsewhere.

    S Tiles - contractors - Updated May 2026

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