I work remotely for a professional services firm and needed to get a proposal printed and delivered…read morelocally (local to the UPS store, not me) the same day. From my first phone call to the final (documented) delivery by one of the store managers, I was impressed by the kindness and willingness to help make it happen! If I lived in the area I'd be glad to go back. But, if I ever have a proposal that needed shipment in nearby MO again, I'll definitely give them a call! Thank you Star, Stephanie, Jim, and Phyllis for making my day a little easier and less stressful.

I went there to ship a package and emailed them the packing list and had them pack it up for me…read morepaid he said I was all good to go and then two weeks went by and the package never got to where it was supposed to go. I called and immediately off the bat The woman I was talking to was giving me attitude. The lady insisted it was my fault and would not even listen to me and just kept cutting me off before I could even finish a sentence to explain the situation . I asked to speak to a manager and she immediately was giving me attitude talking down to me and sticking up for the lady and was just as rude. They ended up finding the package just collecting dust on a shelf because they didn't know where it went... The fact is is that the guy that packed the package for me said I was good to go. I paid and left two weeks later. I called to find out that my package was never sent. It's my fault and I'm the one that gets belittled and talked down to instead of them just saying sorry that they made a mistake. Clearly the manager and this other coworker were friends and had no intention of being a professional with me immediately from the start of the call. I also have proof that the email was sent on the day they boxed it up and forgot to put it on. I tried telling her this and she just interrupted me and said " THAT DOESN'T MATTER!" I asked them if I could email them the shipping address and they could put it on and ship it out for me and immediately they said, "No why should we need to fix your mistake? You're gonna have to come in and get the package yourself." So after being belittled and bullied, they still wouldn't just resolve the situation so I went in. I went in and when I said I was there for the package calmly and respectfully, I was met with rolling eyes and rude demeanour. I asked them if they could please print out the shipping address for me so I could put it on the package and she made me pay for it when I have a receipt that shows I paid weeks before... She didn't care. I never make reviews and I'm a very levelheaded person. I couldn't believe that I was talked to, talked over and yelled at by two girls one being a manager instead of them just trying to fix the problem. I asked for their names and they wouldn't give them to me. I have since been going to the Arnold store and they have been very helpful, friendly and amazing. Trust me, it's worth the extra drive!

Customer service not there. Any time I call they don't answer. I typically call when I need my…read moretrash picked up. Could be from missed service due to bad weather or just a random missed day. Prices gone up the past three years.

No one answers the phone. Ever. How can you help when help is needed. ? But you want the bill payed…read moreon time.

I just saw your interlude on Channel 9. I am Very impressed with your facility and the service you…read moreprovide. Your proprietor, Greg Cooksey was so articulate and informative !!! Very glad to know where to take my unwanted electronics. Sara Richard-Singh

Don't waste your time! I have had three bad experiences with the Imperial location. Website states…read morehours are 9:00-5:00 Monday through Friday and no one answers their phone and they do not update their voicemail with holiday hours. I made one visit on a weekday afternoon. The man in the garage area said I had to go to the office. The office had a note to see the man in the garage. The man in the garage said he couldn't take the items, I would have to wait for someone to be back in the office. The second attempt was also a weekday afternoon. There was a sign on the office door stating they were at lunch and would be back soon. The third time was today, Black Friday. I was afraid they might not be open, so I called. Their machine listed their regular hours and didn't give any holidays. When I got there the gate was locked. Very frustrating trying to do the right thing and having this experience.

I went in because my phone stopped charging. They were…read morereally friendly and quick to ask what they could help me with. I told them what was going on, one of the techs took my phone and went to the back. He came back a few minutes later and said that should fix it, when I asked how much I owed him he said nothing. While I was there I did purchase a new screen protector which they also installed for me. I would highly recommend CPR Festus. They are attentive, friendly and knowledgeable.

My 3 year old boy tossed my IPad like a ball onto the hardwood floor... yup shattered screen!…read more I took it in the next day and was told it would be done the next day. Awesome! I went in the next before they closed and I assume it was the owner but it was the best service I've ever received! He asked me if I had a cover for the IPad and I said I did not... he said follow me... he proceeded to give me a extremely nice cover that he had in his car... he did not have to do this and I offered to pay for it obviously but he said no thank you... he mentioned he had kids and knows the importance of a cover. Lol I will recommend this company / service to all! Thanks The IPad works as it should . Aaron

While the cleaning was fine--no compliants--the pricing is beyond ridiculous. $87 for two…read moresleeveless dresses and three toppers.

It's a fine cleaners but I was really surprised that I couldn't get starch in my shirts. They were…read morenice and the previous comments of them being cash only is wrong. I wouldn't recommend against CCC and will use it again but I wish I had a choice in the area.

These folks are amazing. I've been using them for close to two decades now and highly recommend.read more

I use this establishment on a weekly basis. I have always been extremely pleased with their…read moreservices. My laundered shirts are always clean and perfectly pressed as well as my suits and slacks. The staff is very friendly and always meets all my needs. I appreciate the excellent customer service!

Blocked my wife after subcontracting out without prior notice, then told us its our fault whe not…read moregiven a method of payment until the random man they sent said cash only and to figure it out. Handed out personal information without consent. Terrible terrible business DO NOT USE Owner replied saying my wife couldn't pay, Lie we did pay the guy the issue is not confirming a method of payment nor clarification of subcontracting let alone sharing personal information. Instead she just told us to handle it when the guy just showed up in a pickup truck said he needed cash. Also she found him at a walmart parking lot not an actual employee etc.. Great Job there lady

I am not one to write reviews. I believe a job should always be done top-notch but Katie and Rusty…read morewent above and beyond. They were extremely professional and kind. After they hauled away a few items, they noticed things that needed some attention and they took care of it. Due to their knowledge and hard work I am now able to enjoy my yard so much more. I would highly recommend this company!

Clean and well priced. Huge washer handled my rug easily. It also had a quick wash selection for…read morehalf an hour. Big dryers too.

I found this little jewel off of telegraph Road to be the best place to wash large items such as…read moreyour comforters and rugs!! they have two huge laundry machines one holds up to six loads of laundry and the largest one holds eight loads of laundry!! The environment was very clean.. I went early in the morning and there was no one else there. By the time I had finished drying my items it was beginning to get busy.... which tells me that a lot of people enjoy this laundry Location.