Zero stars for "community service". VIN inspection email for appointment says 10 to 15 min window…read moreto check in for appointment, which I did. When I arrived, desk clerk says grace period is 5 minutes!! They have window signage and conflicting email information about waiting at curb vs going into office. I was asked to reschedule appointment after I already took time away/off of work. Parking lot was empty and no one came to the curb and no one waiting inside at the windowed reception desk. This public resource is not community oriented or aware of what is baseline accountability for customer service

I would like to share my experience with this CHP Office. On the Watt off-ramp this Ram pick-up…read morerear ended me. It creased my bumper and scratched my bumper. There was an officer Alfonso evaluated the minor accident. Officer Alfonso, first spoke to the driver that hit me, then he spoke to me. Officer Alfanso asked me what happen! Then I told him. The officer in question demeanor changed towards me. In the middle of our conversation, the CHP officer walked away. I called International Affairs, then that Department referred me to an officer Sargent Tweet, I explained to Sargent Tweet my issue. Sargent Tweet spoke to Officer Alfanso. Discrimination towards me. During the accident I asked the other party for active insurance card. He could not provide an active insurance card. When I spoke to Sargent Tweet about not having an active insurance card, if they are cited on the spot? Sargent Tweet said that it would be up to the present CHP officer. I then called the DMV and asked if it is against the law not having an active insurance card? DMV said under California law, it is against the law. How corrupt can the Rancho Cordova, CHP be? Be aware of this office. Don't let them push you around. If perhaps you have an issue contact Internal Affairs, CHP. Also put your phone on record when speaking to them. What an awful experience.

The level of energy put into police work these days is laughable. They literally dont want to do…read moretheir jobs just going through the motions. I was clipped and almost forced off the freeway by a deranged driver in a rental van. I gave the 911 operator the license plate number and like they asked i didnt keep following the van and met with a officer. After running the plate the officer said its a rental and they couldnt really do anything. Rental companies get license for rentals and they have gps on their vans it wouldn't be hard to figure out who it was and where they are currently at. The officer was atleast polite.

"I am writing to recognize Erica V for her exceptional service on 05/21/2026. When I didn't get my…read moreDocuments by mail, she went above and beyond by getting me situated right away. Because of her dedication, kindness, Positive Impact/Result. Erica V is a true asset to your team!"

The Sheriff's Department is cynical, rude unprofessional and dare I say "stupid"!!. I have been…read morehung up on, ridiculed, told not to call back and made to feel like I am not a priority. In fact I was told by Sergeant wright I was not a priority. I have been complaining about illegal fireworks for years. Sergeant Wright told me I was next to the lowest priority, one above vagrancy. What a nincompoop. I even filed a complaint and got a form letter from the Sheriff's Department stating Sorry, nothing inappropriate happened. To say I have no faith in the Sheriff's Department is an understatement. What a bunch of JERKS!!

Just a note: (916) 875-6354 is NOT the general contact number for the County, but if you call 311,…read morethey should be able to get your call to where you want it to go.

The 311 app is ridiculous. We have a white van parked in the court that's never moved other than to…read morewash. It completely takes away from the neighborhood and just looks abandoned because it's never moved. The van blocks a 7ft hedge that's unkept and makes the house look deplorable. There's 7 or so kids in 2 bedrooms sometimes out in the street until past midnight. We have sent about 30 complaints and the van is still there. 3355 Dusty Ct. 95827 -update 3/9/16: the white van is still parked there. Surprise surprise. I have tried contacting parking enforcement and Sac County 311 for over a year now. License plates : 17011M1

Officer Blankenship was a great help to me today!! My car broke down on a freeway on-ramp and he…read morehad my car towed to a safer location while I waited for AAA. He was so kind and efficient, thank you so much!

The customer service is horrendous. We called in after we were involved in an accident where the…read moreofficers told us not to collect any information from the other driver because they would post it all. We called in to see if the report was ready because there website has been down for maintenance for several days and we need to get things rolling because our car is undrivable. When I called, the lady on the other end answered, I asked my question, and then I suddenly heard nothing but an automated voice. I waited for several minutes with nothing but the automated voice. She either hung up on me, or put me on hold without telling me. I hung up and called back, and she answered immediately with nothing but attitude. She clearly had no reason to put me on hold because she answered immediately, and she was incredibly rude and unhelpful. I asked a simple question, and she gave nothing but attitude. People like that should not be employed in any place that involves public assistance. Someone smashed into our car. We obviously want to get it fixed, and we obviously arent having a great time. The people who are meant to assist us being rude and unhelpful only makes things worse.​

**I had a very stressful experience with a local dealership's service department, and the Bureau of…read moreAutomotive Repair (BAR) was the only reason the situation was resolved fairly.** When the dealership became increasingly coercive -- including threats of high storage fees, constant calls with no messages, and no written estimate provided -- I contacted BAR for help. The BAR representative who handled my case was professional, calm, and very courageous. He stepped in immediately, communicated clearly, and the dealership's behavior changed the moment he got involved. What had been days of pressure and confusion was resolved quickly once BAR intervened. I'm genuinely grateful for their support. **BAR is an essential resource for consumers, and I highly recommend reaching out to them if you ever feel pressured or misled by an auto repair facility.

They sided with pepboys after a blatant vandalism on my SUV by the mechanic, I take it in for…read more"just" a coolant smell coming through my vent. I left it with them for a couple hours, when I came back they said nothing was wrong. But when they pulled it out, water was pouring from underneath the vehicle. They said for $1100 and if I didn't leave, they call the police.. misogynistic bullying by the mechanics, and BAR Regardless of the person they shouldn't let people get by with that kind of behavior, because then? Anything will go any offense will be justifiable to do harm to another person.!! A snake eats its own tail!!

12/16/2025: Pre-Op Cataract Surgery humma-humma blessing is taking two hours completing before…read moreDoctor authorizes a green light granting MOI eye surgery. Eye rolls ensuing AND BTW~Shirley--ya gotta get that annoying eyelash stuck inside the right eyeball as well . . . Capische?

Rancho Cordova Chamber is an amazing network of outstanding individuals. Since joining, I have not…read moreonly recieved many referrals but have made many new personal friends that I believe will be there for the rest of my life. They have been supportive, friendly, and have had great ideas on how to propel my business and personal life to the next level! Their staff is caring, knowledgable and always available to help you in any area. I cannot say enough about how truly exceptional they are and how much they have blessed our family and our family business. I highly recommend them!

The only business membership organization in Rancho Cordova that will support small, medium and…read morelarge businesses. We help you network to grow your business.