They helped me with the application process and were friendly. There were a few people that were…read moreupset and claiming (loudly) that they never received their $$$. There is a security guard onsite just in case it gets out of hand. GO AS EARLY AS POSSIBLE!! Even going early you will be Waiting, but "the early bird gets the worm".

Handling some business that was made easy thanks to Joanna, Jessica (not sure her name but it…read morestarted with a J) so pleased and grateful that she was able to help me with my concerns. At first, it was weird because as soon as you enter the office, there's a security sitting but very helpful instructed me to take a number and fill out a paper. After my number was called, I was informed that someone will call me but not sure whether to stay or leave, so I decided to leave and run some errands. In less than 30 minutes I received a call and drove back to turn in some paperwork. It was that easy. The staff were very helpful and friendly. It's definitely worth a drive. Thank you again, Ms. J ( definitely an angle sent from above)

A lady named Maddie answered the phone. I had a lot of questions about elections and election…read moredistricts. She was kind, pleasant, respectful patient and I am so happy that she made it efficiently possible for me to learn and write down what she told me. She will also be following up after asking her supervisor about some of the things I asked and then she will send me an email about what she found out. So congratulations Maddie. It was a very productive phone call for me. Somebody should put 10 stars in her personnel file for being likable, helpful, and patient.

Sacramento County has been very proactive in promoting fair and easy elections. Many citizens now…read morecast their ballots by mail, and the main office in South Sacramento not only counts the ballots but also has a convenient drop off box along 65th Street Parkway near Walmart. This location has a lot of parking and accepts ballots inside and though a drive thru box open 24 hours a day. The County will have a lot of drop boxes throughout the county, but this location has the best hours to avoid postage. There are a lot of great food options near this voting location, so I can recommend traveling here to vote and have a meal. Celebrate democracy with a bánh mì!

This is responding to the online birth certificate "service" that is an outsourced bilking machine!…read moreA copy of a birth certificate is now pretty much required by law, and making it cost so much with additional fees is outright abusive. This level of hostility from a public service is a shame.

Ok i never knew this place was here and i almost drove all the way to florin after my Sam's club…read morerun. But something told me check google to see what was close and this came up. Of course i was unsure if they were going to be able to accomplish my needs but i walked in and was greeted by this amazing angel person! I didn't get her name but she was a young Asian lady with gorgeous hair and very personable. She explained my options for what i needed and once i let her know she was able to actually research my request and take care of me right away. I hope she is rewarded daily for just being her! Her service was 5stars and the actual location is nice clean organized, with many staff and a computer station for record copy applications

The staff member that helped me at my appointment was courteous, knowledgeable, and very helpful in…read moreassisting me with paperwork in applying for or Medicare. The website is more than a little confusing. I know the website actively tries to encourage people to do applications online, but I preferred having a human being assist me.

1 Star The worst…read moreSocial Security office I've ever dealt with. The representatives here were extremely rude and unprofessional. You can't even ask a simple question without being cut off or spoken to in a disrespectful way. I understand that working with the public can be stressful, but customers deserve basic respect and courtesy. I went there looking for help and information, and instead I left frustrated because of the way I was treated. The customer service needs serious improvement. People come to Social Security because they need assistance, and they should be treated with patience and respect.

Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

This Location/SCDHS has been designated to handle and provide services for All of Sac County…read moreresidents, who apply/qualify for GA/Cash Aid. It's very inconvenient for residents who live further away to have to travel back and forth. Any documents or information that you must provide has to be submitted/dropped off at this Location Only. Its an upsetting situation and a very time consuming process especially with the price of gas, the traffic coming and going to this location, and let's not forget the amount of time waiting to be called to be seen. It's a lot!

No assistance, no assigned workers, endless wait times, ignored on website, ingnored by mail, hung…read moreup on by phone. Good luck, you'll need it.

Civil Rights Department of California system is broken…read more 1. They ruined my investigation even though their own Appeals Unit found sufficient evidence to support some or all of my allegations. They forced me, the victim, to rebut my abusers' fake allegations, allegations I had a restraining order against and convictions against them for. 2. They covered up their mistakes and the harm they caused by fraudulently closing my case. 3. After I exposed them, they reopened the case onto a narrow path where no meaningful investigation ever occurred. 4. They closed the case again with no meaningful explanation, citing no grounds for agency action. 5. They offered a path to appeal, then after my extensive appeals exposed their mistakes and the cover-up of the closure, they retracted the right to appeal, a final attempt to bury their own conduct. 6. Their ADA coordinator made multiple mistakes related to my accommodations. Others made mistakes too. All of it fell in their favor.

Had a great conversation with someone from this department…read more It's Yelp. Get over it. This government agency is not funded to field your gripes about your hurt feelings. The link to begin your complaint: https://calcivilrights.ca.gov/complaintprocess/ Have fun kids. I'm sorry you wasted their time and feel wronged, but you gave it your best shot. Time to move on. It's not harassment, no matter how much you want it to be. My complaint about them is that I had a half hour conversation about absolutely nothing and I'll never get that half hour back. On the other hand, they did affirm the truth that there was no harassment on my part, so that's good. "Unless a complaint has already been resolved, CRD uses the facts obtained through its investigation to determine if there is reasonable cause to believe that a law the department enforces has been violated. If not, the case is closed." https://calcivilrights.ca.gov/complaintprocess/ Flow chart: https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2023/08/ComplaintProcessFlowchart.pdf "Optional appeal process available" but this should END with "NO." Quit bothering them so they don't have to "harass" me and come up with NADA. Not abuse, nor are you in a protected class. Keep dreamin'/playing the victim kiddo. You are indeed wasting your time as well as the times of others.

My mom and I recently moved from Contra Costa County, and I wanted to say that the customer service…read morehere is so much better than the kind of service we had for Medi-Cal and CalFresh before, which was very little employees caring, and now a much larger amount of employees caring. Plus I also think that they have the policy here of "If you don't have anything nice to say, don't say anything at all." I mean I can tell by a person's facial expressions and sometimes the way they talk that they aren't happy people, but at least they're not attacking me verbally or giving me completely wrong information like has happened before. We were told some wrong information on our first visit and had to use more resources than we probably should have, but the woman who helped us and gave us the slightly incorrect information was so friendly I don't really mind it that much because I'm thankful that the people who help you are nicer here. It's not the best place to be, but at least it's not as horrible as it could be. I understand that we're all human and make mistakes, which is why I give this a four out of five.

Helpful. Assistance above and beyond. They stayed past…read moreclosing to help us. Thank you for your kindness

This office is absolutely incompetent and rude. I cannot express how disorganized, rude, and not…read morehelpful there. Even as a "Custodial" parent, I had to fight literally for years for them to open a case. If you are not on Welfare, they don't care about your case. No money is owed to them, so it is not their priority. Several supervisors, child support attorneys, and years late, I am still fighting getting my cases done. On one of my children, the attorney for child support went directly against what the judge ordered, and made up his own ruling, saying "The judge cant do that". My children are 10 and 12.

They do a great job at obtaining child support orders for women who have a bunch of kids by…read moredifferent men on welfare. But only if you are not the father, the mother admits you are not the father, other men have been tested and are not the father, and you have tested multiple times to not be the father. They will do whatever is underhandedly necessary to get that order. Did you know that the more money states charge and collect in child support, the more funding they get from the feds? For you women not getting child support & are not on public aid, and if they tell you they cant find the father, its a lie. They can, they are not looking. Children on public assistance are their priority.