Avoid. Booked a cab the evening before my wife needed the…read morecab to take her to a Doctors appointment. Was told on the phone it was all booked. Fine. This morning (22/05/2018) the cab was 10 minutes late so rang the office. Basically they couldn't find the booking, than changed the story and told me that the car had been waiting for us outside our house at the time ordered and nobody came out so they drove off. This was clearly untrue as my wife had been looking out the window waiting for its arrival and would have seen it. Certainly no message to mobile as is usual, no horn and no knock on door. When i questioned that the cab had actually arrived at all the lady on the phone shouted at me 'I can prove it mate' and put the phone down. No offer to resend a car. Nice. So if you want a reliable cab service do not try this one. If you want a polite service do not try this one.

This firm is brilliant. They are amazingly efficient, unlike any other cab services Ive ever used…read more They usually have a cab ready within 5 minutes of ringing them, and if they dont they are extremely apologetic and usually offer money off the cab. I dont accept it because its usually my disorganisation that means I ring them at the last minute. They are excellent, certainly not cowboys. Their prices are reasonable too. No cab is cheap these days but I really cant argue with their prices.

Buckhurst Hill is a quiet little village in West Essex. Easily reachable via the London central…read moreline. It takes you around 30 minutes from Liverpool Station to get there. But please note... After 8ish it is nearly dead here!!!

Regular customer of some years standing. Booked a cab to take a party of five for an early flight…read more Pickup was supposed to be at 5am. Didn't show so rang at 5 past and was put on hold and then cut off. Rang back and was told that the driver had overslept and would be there in 10 minutes. At 20 past with still no cab, we decided to take our own car to the airport. Called from the car to tell them (at 5.25) and was indignantly told that the driver was on his way. Airport car parking cost 120 quid more than the fare but at least we made the flight. No attempt by Chigwell Cars to make contact since. Won't bother again.

Chigwell cars were booked a for a special occasion to transport Grandparents to a special meal for…read moretheir grandson's eighteenth birthday at the Gherkin. The passengers included a disabled passenger who has walking difficulties. The Driver took one and a half hours to reach the City from Loughton and then got lost and was unable to find the Gherkin. The passengers were given no choice but to swap into black cab which got them there in minutes. I have made 2 attempts to ask Chigwell cars to investigate the journey and after being promised I would be called back I have heard nothing from them. POOR CHIGWELL CARS Clearly we will not be using Chigwell cars again. Please re consider using them especially for a special occasion.