Avoid. Booked a cab the evening before my wife needed the…read morecab to take her to a Doctors appointment. Was told on the phone it was all booked. Fine. This morning (22/05/2018) the cab was 10 minutes late so rang the office. Basically they couldn't find the booking, than changed the story and told me that the car had been waiting for us outside our house at the time ordered and nobody came out so they drove off. This was clearly untrue as my wife had been looking out the window waiting for its arrival and would have seen it. Certainly no message to mobile as is usual, no horn and no knock on door. When i questioned that the cab had actually arrived at all the lady on the phone shouted at me 'I can prove it mate' and put the phone down. No offer to resend a car. Nice. So if you want a reliable cab service do not try this one. If you want a polite service do not try this one.

This firm is brilliant. They are amazingly efficient, unlike any other cab services Ive ever used…read more They usually have a cab ready within 5 minutes of ringing them, and if they dont they are extremely apologetic and usually offer money off the cab. I dont accept it because its usually my disorganisation that means I ring them at the last minute. They are excellent, certainly not cowboys. Their prices are reasonable too. No cab is cheap these days but I really cant argue with their prices.

Regular customer of some years standing. Booked a cab to take a party of five for an early flight…read more Pickup was supposed to be at 5am. Didn't show so rang at 5 past and was put on hold and then cut off. Rang back and was told that the driver had overslept and would be there in 10 minutes. At 20 past with still no cab, we decided to take our own car to the airport. Called from the car to tell them (at 5.25) and was indignantly told that the driver was on his way. Airport car parking cost 120 quid more than the fare but at least we made the flight. No attempt by Chigwell Cars to make contact since. Won't bother again.

Chigwell cars were booked a for a special occasion to transport Grandparents to a special meal for…read moretheir grandson's eighteenth birthday at the Gherkin. The passengers included a disabled passenger who has walking difficulties. The Driver took one and a half hours to reach the City from Loughton and then got lost and was unable to find the Gherkin. The passengers were given no choice but to swap into black cab which got them there in minutes. I have made 2 attempts to ask Chigwell cars to investigate the journey and after being promised I would be called back I have heard nothing from them. POOR CHIGWELL CARS Clearly we will not be using Chigwell cars again. Please re consider using them especially for a special occasion.

I've always been super impressed with Sadlers. They are my local taxi company and I've therefore…read moreused them quite often. Their prices are always reasonable and their drivers are always friendly! Their prices are normally lower than Uber. I had to get an early AM cab and the driver turned up on time. We had a nice chat on the way to the station! I definitely recommend Sadlers!

Being the only company in Sawbridgeworth seems to make Sadlers think they can do what they like. I…read morehave used them regularly in the past until one of their drivers went out of their way to drive through a puddle and soak me on my walk to work. I called to complain and the operator confirmed the car and time of the pick up and that a manager would call back. This has not happened and as such I will never use them again.

Very poor service, often late. Now demanding cash up front before driving. Driver says it's…read morecompany policy, company says it's up to the driver who is apparently self-employed. Stated that it is in case of 'runners' - but considering I walk unsteadily on a stick, this is obviously not going to happen! They have never previously asked for payment up front. Will definitely never use again. Unreliable and no moral code.

My personal experience of Redbridge Radio Cars has never been great. I have always preferred BJ…read moreCabs (look them up on here for my sparkling review). It's just the typical thing that Redbridge Radio Cars always seem to take ages to pick me up. I realise this is perhaps illogical - I mean, all cab companies are the same right? You call them, they call one of their drivers, you get picked up. So I'm not sure what happens. Maybe the dude in the office likes to eat a meal before sending out drivers. I don't know. Perhaps it is just my bad luck. I figured maybe after getting in one of their cars I would find them using some really slow vehicles or perhaps bicycles. This would certainly explain their tardiness. But I have found their cars to be the usual mix of L Reg Mondeos, curious coloured Nissans and similar things. Anyways; I don't mean to put you off. Eventually, a car will come and the pricing is reasonable. Their drivers are as friendly as anywhere else. But in my own personal experience, things have never worked out too well.

booked this company a few times for airport runs …read more. excellent service ..well worth the booking ..

From the owner: Executive & premium car serviceread more

Very good service received. Driver was very knowledgable and also a car seat was provided for my…read morebaby. Will recommend to family and friends

From the owner: We Are A Minicab Service Based In Gants Hill, Ilford. We Provide A Fast, Efficient Transport…read moreService In And Around The Ilford Area.