Was paying for 500GB/s internet and was getting anywhere between 60 and 150GB constantly. I have…read moretop of the line modem and router, but of course they said I needed to upgrade. I did upgrade... to AT&T fiber. I'm now paying for 500GB/s with AT&T and getting upwards of 600GB/s (upload AND download). Also, my bill is cheaper.

Cox Sux. This is the worst internet service provider in Gainesville Florida. They are a MONOPOLY…read moreand I'm ready to get away from them. No one answers questions because no one knows anything at the store. One big NOPE.

Helpful, knowledgable and friendly. I've set up several home theaters in my younger days, but…read morethings keep getting more technologically complicated, it's more than I can handle now.

Happy with my purchase and the service. Dave delivered my set and set it up for me. This is the…read moresecond set I have bought at Bob's TV and they have always been very helpful.

Joe replaced my OLED screen for my TV. It took about a week to get the part mailed from the…read moremanufacturer, but once it was in he promptly came over and installed it. Super knowledgable, and nice to talk with. Also very communicative through email! 10/10 would use again.

Joe replaced the motherboard for the tv and was very knowledgeable. He was prompt and courteous…read more Very thorough when it came to checking if the fix worked.

These reviews HAVE to be from employees!!! 21st Century Communications retail seller for HughesNet…read morethey LIE. Sales assistant, David sold me on HughesNet, and boy did he. I had an absolutely horrible experience. Scam, they have GBs pulled from devices turned off he told me by email and rep told me by phone. Complete farce! Internal equipment has obviously a tracking device to force you to update plan more than once, accuse you of using too much data and pay more. Complete and utter B.S. Also, why can't I submit review directly on Google website, so it appears there in plain sight??? Intentional because this supposed retailer providing SCAM service is DISHONEST!!! HughesNet refused to come to home to get equipment and even when I reluctantly offered to pay, still refused. Last rep informed me cancellation of internet $370.00 and phone $200.00, total $570.00. And boy did they charge to my checking, day after cycle period ended, only time I was told the TRUTH! But David told me $400.00 cancellation and previous rep on phone with ATTITUDE. The dish I have to hire someone to remove and radio on dish I have to return, plus equipment inside of home I have to return. Pathetic, dishonest retailer and internet service company!!! Please, if someone reads this shopping around for internet and phone service, do yourself a favor find another retailer and provider that is reputable and honest and ask your neighbors too to verify legit. P.S. I had gotten this service for my parents that live in FL.

From the owner: 21st Century Communications LLC, serving the North Central and Northeast Florida areas since 2013…read more We pride ourselves in providing the best service and entertainment experience to our customers.

Met the cable installer at our weekend getaway home in Astor on July 21st. Paid $106 for first…read moremonth of service which included the $40 install fee, used my credit card. Brought a router and my laptop with me so I checked internet access, all fine so I head back to our home an hour South of Astor. Received a bill from them on July 28th for $34 and change. Bill was dated August 1st (they can send mail back through time!). Called them and asked why I had a bill, I just paid for a months worth of service a week ago. They pulled up my account and said I shouldn't have received a bill, ignore it. Go up to the Astor house on Friday evening of August 7th with the whole family. No internet service. Checked the pole out front and cable is still connected. Called FL cable and was told the earliest they could have someone out be the following Mon or Tues. What's the point of having cable for weekend visits if they can't service it on the weekend when it goes out? We packed up the next morning and came home. I left the modem on the back porch so the installer can pick up after I call them on Monday to tell them to disconnect the cable. Out $106 for internet cable service that I never got to use.

We had Florida Cable for about 6 months, we would be watching a program and it would just go out,…read morethen stations would keep getting in and out so went and got dish, then 6 months later got a bill for $200.00 because no one ask that it be disconnected just how many companies would let their service go for 6 months with no payment. As far as i'm concerned they can keep their second rate cable company.

I'm actually holding judgment until I get more info, but my initial brush with these guys is not…read morereassuring. My community's HOA recently signed a ten year contract for discounted cable/internet/phone service with Litestream. I wonder what the HOA was thinking beyond, "They're cheap and they say they do everything their competitors do, so they must be cool." OK. Step back. I realize that Comcast dominates the bundled cable market, but as a competitor, Litestream just seems weak. Per Litestream, my HOA is only the third community in SW FL to contract with Litestream, a Jacksonville,FL area based provider. It took them 8 years to even enter the SW FL market, so I am wondering what kept them away this long. If their ramp up in this community is indicative of future service, I can only hope that the same guys who "studied" this, are now asking attorneys about how to terminate a contract. In a proud letter from the HOA, it was announced that they gave use of what they called the Multi-Purpose Room (seriously, that's what they call it. Haven't heard that term since I was in elementary school) in the Clubhouse to Litestream so they could sign up resident customers. Appointments were required. I made an appointment, but their computer could not accept it during that call. I later got a call about another appointment, along with an excuse that previous appointment data was lost. After again failing to register my appointment, the caller said I could just show up anytime on any day anyway. I appeared with intention of learning about offered services and associated fees. When I asked what Litestream was using for an ISP, the staffer looked blank and said, "What's an I-S-B-D'? Not cool for someone supposedly selling Internet services.. I also asked if there was a fee acceleration clause in the HOA agreement, and was told that the Litestream Manager would call me directly about both the (ahem) ISPD thing and about 2) any expected rate increases already written into the HOA contract. I also left a voicemail on what was allegedly the Manager's number. No callback, Gee, so glad I didn't really have a real problem to solve. Hardly a good way to grab biz, Litestream ~ let alone demonstrate good customer service. For now, I don't want this crew laying lines in my backyard or anywhere nearby.

As far as cable and internet providers go you couldn't find one much worse…read more Litestream as a whole is not fulfilling their contractual obligation to me. From the first day I've not had access to their TV Anywhere service and no one in their organization can fix it. I routinely have internet outages during business hours on weekdays. They don't answer the phone or email. I can't get help and they don't seem to care that we're board members of the HOA that voted for them. If you're considering using Litestream as your internet or cable provider in your community please reconsider. They're cheap but certainly not worth the poor service you'll get.