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    2 years ago

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    P.A.W.S. Tinley Park - Shelter time!

    P.A.W.S. Tinley Park

    (100 reviews)

    After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

    My wife and I visited the shelter and found a dog we both liked. We were told we had to find out an…read moreapplication. That was fine. We were also told there was no guarantee the dog would still be there. We followed up and called every day and got no information. We were also lied to by the people handling the application. Bottom line is we were given the run around, lied to and then the dog was adopted by someone else. Spare yourself the frustration and heartache! Go to another shelter that treats you with respect!

    Safe World Village - nonprofit - Updated June 2026

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