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    Safeguard Pest Control

    5.0 (1 review)
    Closed Closed

    Services - Safeguard Pest Control

    Pest preventative services

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    4 months ago

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    Pest Arrest

    Pest Arrest

    4.0
    (4 reviews)

    They came out to spray, and it did absolutely nothing at all for any of the insects or arachnids…read more When trying to reschedule the lady on the phone is absolutely a horrid person. Condescending, won't let you finish a sentence, acts bothered by you asking a question. Just absolutely the worst experience I've ever had dealing with anyone. Talked down to me, like I'm an idiot. Still having pest problems, and she didn't even know what kind of pests, just said they would respray and that rain rendered the spray ineffective. That's weird, didn't know it rained in my home and attic. Never once saw a dead bug, never once saw a reduction in numbers. Nothing. Asked if they could use other methods, she cut me off and said we'll spray again. Then before I can say anything else she's rushing me off the phone. I have a friend who has a pest control company, called him up, he asked what was done and what my target infestations were. He literally laughed when I told him. He asked if they did anything but spray, and when I said no, he said that's why you find a professional that knows their profession, not someone who got a license and doesn't. He's coming all the way from Kansas in 3 weeks to eradicate my issue.

    I am staying at my mother's home for a while and noticed a couple of cockroaches in the garage and…read moreliving room. I was immediately concerned and called every exterminator I could and Pest Arrest was the only company who bothered to pick up the phone. They sent out a technician the very next morning. Randy was very professional and explained the entire process and gave me realistic expectations. Since I'm in a condominium with shared walls, it's possible the the roaches are not even inside my place but coming through the walls and/or electrical outlets from a neighbor because he couldn't find any nests despite a very thorough search. He assured me he would spray regardless but I would need to get a hold of all the neighbors ASAP and if any more pests turn up in the next 30 days he can come back out at a discounted rate.

    Orkin

    Orkin

    1.8
    (17 reviews)

    I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

    I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

    Safeguard Pest Control - pest_control - Updated July 2026

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