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    Safemark Title Agency

    5.0 (2 reviews)
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    VineBrook Homes

    VineBrook Homes

    (33 reviews)

    They are constantly jacking rent up. You can never get someone other than an answering service on…read morethe phone. It took me 13 days to get a new dryer when mine died. I submitted an "urgent" a/c repair request and they don't handle anything urgently. I'm now having to wait all weekend in the heat of summer. They are terrible landlords!!

    Again, Vinebrook has shown that they simply do not care about their tenants or even customer…read moreservice for their tenants. See my review from March 4th... THE ISSUE IS STILL NOT EVEN CLOSE TO FIXED. I'm having severe back flow issues in my home, where RAW SEWAGE IS COMING UP FROM UNDER THE TOILET AND LEAKING ALL OVER THE BATHROOM FLOOR. Not just drips, but substantial amounts that you have to MOP UP. Their response says the issue is resolved.... THE AUDACITY!!!! The first plumber they hired when this issue surfaced in FEBRUARY was ill-equipped and didn't have the tools he needed to complete the job. He did a terrible job and the issue resurfaced a month later. When the issue resurfaced, I put ANOTHER MAINTENANCE REQUEST IN on 3/3/2021. From 3/3/21 until now 3/11/2021 RAW SEWAGE HAS BEEN FLUSHING INTO BOTH BATHROOMS OF THE HOME. The SECOND plumber, who came out on 3/5/2021 (two days after reporting that RAW SEWAGE was AGAIN coming into my home), did absolutely nothing but dig holes in my back yard. He did not try to clean the line going to the septic tank, nor did he even find a septic tank. All he literally did in my back yard for 8 hours was dig holes. And not once has Vinebrook offered to knock off rent, put us in a hotel, or even CALLED US TO SEE IF THE ISSUE WAS FIXED THEMSELVES. This issue has escalated to the tipping point and lawyers WILL be involved. I will report VINEBROOK HOMES to every government agency, website, or anything else I can as they do not even deserve to be in business. Lastly, it would be nice to see Vinebrook Homes take some accountability for their sub-par customer service. Instead of arguing with tenants online and saying how you guys were not wrong, HOW ABOUT YOU RECOGNIZE THERE IS SERIOUS NEED FOR IMPROVEMENT AND START WORKING ON THAT? Absolutely disgusted with this company at this point. DO YOURSELF A FAVOR AND STAY FAR FAR AWAY.

    Victoria Heywood - Keller Williams Realtor

    Victoria Heywood - Keller Williams Realtor

    (2 reviews)

    Earlier this fall, I accepted a promotion from my employer that required relocating from Colorado…read moreto the Dayton, Ohio region. Being completely unfamiliar with the Dayton real estate market, I decided to hire a top-rated realtor to assist with my family's search for a new home. After contacting and discussing my situation with three of Dayton's top-rated realtors, I decided to retain Victoria Heywood of the Heywood Team at Keller Williams Home Town Realty to assist with our new home search. Victoria quickly demonstrated her expert knowledge of the Dayton community and market as she discussed the attributes of several of the towns and suburbs. She carefully listened to the needs and key attributes that we desired for our new home. She thoughtfully curated a great selection of candidate properties for us to tour in a very efficient manner during our short house hunting trips from Colorado. Her careful attention to details and consistent communication made our search for a new home much less stressful. Victoria's stellar service culminated in us settling into a new house and community which my family is absolutely thrilled to have found. Victoria is an outstanding realtor who made our relocation to Ohio a pleasurable experience. I encourage you to consider her for your next home search.

    Victoria was very knowledgeable and did an awesome job marketing our house and SOLD it in about a…read moremonth. We listed on Valentine's Day and sold it on St Patrick's Day, a day after the Coronavirus stay at home order. I would highly recommend Victoria Heywood for all your Real Estate needs.

    Safemark Title Agency - realestatesvcs - Updated August 2026

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