When my dogs locked me out of my car on a very hot day (A/C was running full blast for them!) they…read moreimmediately had someone coming out to help me, they were extremely professional and nice. Met up the next day and he made me a spare key to get into my car for next time for a very affordable price, for both rescuing me from the sweltering heat and cutting the spare. Him and his wife are wonderful people, family owned business and they care about their clients. 10/10 would always recommend these outstanding business owners. Thank you Key Masters!!!

We have been tenants for a while and things weren't getting fixed. However, since we got new…read moremanagement couple of months ago. Everything has been fixed and right away. They communicate well and hear you if there is an issue to fix. I enjoy living here now.

Diana Arms Apartments in Elko, Nv. should be a haven for the disabled. Instead, it is owned and…read moremanaged by slum lords. No working refrigerators, stoves, heaters and here we are in August and they still haven't taken off the covers to the AC units. The yards are covered broken stairways that threaten the disabled who live there. After months, even years of requesting work orders to fix broken appliances etc, nothing gets resolved. If the tenants try to solve any on their own, management threatens them with a lease violation. The owner should be reported to the public authorities and forced to comply with basic standard of living for its tenants.

They were awesome. They came that afternoon n fixed it. Not bad priced also. Technician was very…read morefriendly n really good n explaiNed a lot to me. Very satisfied. Would recommend them to anyone. I'll definitely use them again. Edayan's

They installed motors for my garage doors. Did an excellent job at a reasonable price!read more

After spending $300+ in the store, the discount was missed on many items (store is 20%-50%off on…read moreall items), and when I was leaving after paying, I asked to use the restroom to wash my hands. I figured with being a paying customer, it would be no issue to quickly use the bathroom and wash my hands. The employee refused. Then said I could try other places around there. I have visited the store for many many years, every time I visit, as I am from out of town, I've always spent a large amount of money in the store. This was the first time I've not been able to wash my hands or use the restroom during shopping. Had I asked prior to paying and been refused, I would've left without purchasing anything. The items I purchased at 50% off or not given the correct discount, I mentioned it on a few items and each time it was treated as an accident. I used to love coming here! Sadly, this will be my last trip to the store. I understand completely if I walked in off the sidewalk and asked to use the bathroom and wasn't a customer and was refused. However, being paying customer of a large transaction, this definitely didn't feel great.

Finished our amazing meal at McAdoo's and just happened to walk past this cute little store and…read morestopped in. Amazing energy and one of a kind gifts. So hard to leave. The staff was so friendly and because of her kindness I stayed and shopped even longer.

So I've lived here for a number of years. Ownership keeps changing, rent keeps raising, they are…read morenow starting to charge for utilities. I've been waiting over a year for them to come fix a wall in my laundry room except the last time maintenance fixed something they did it so damn poorly. They left a gap between my shower faucet and the wall. Like an inch gap. When I pointed it out he was like that's how they are made now. I ask about mold and rot and he just kinda shrugged it off. The property manager is awesome and I understand she can only do so much but c'mon. This place has gone so down hill. Waiting on my lease to come up so I can move

Though the ladies in the front office have been exceptional and have patiently listened to my…read moreKaren-like rantings (one to follow), the apartments themselves are clean and maintained, that is where the positives end. It is very expensive to live here especially if you have pets. We have one very well-behaved cat and have had to pay a $400 non-refundable pet fee, $200 pet deposit (refundable? Our lease doesn't state) and additional $50 per month ON TOP OF our security deposit. Yep. The first year cost us $1200 just to own a cat, $600 a year after that. These fees are for anyone who owns a pet, be it a 150 lb rambunctious rottweiler or a 15lb lazy-ass cat. I have personally witnessed children in the neighborhood tear up the landscaping, throw rocks from the balconies, break the sprinklers (which are on nearly all day; what a privilege that we can be so careless with our fresh water usage to water non-native grass in a desert; rent reflects this flagrant commodity usage) and cause general havoc in the neighborhood. On one hand, I am thrilled to see children being so carefree and delight in their laughter but, on the other, I have to question why pet owners have to pay additional, exorbitant fees where parents cannot legally be charged (rightfully so.) Why not just hold anyone accountable for damage to the property? Oh, wait, that's what the security deposit is for, right? Washer and dryers and internet come with every unit but you must pay $50 and $85 respectfully for each. With all of our add-ons, fees, and water/sewage, our $1600/month rent comes to around $1880. Additionally, since we've moved in, we have been yelled at by neighbors for displaying our Pride flag, asked to remove it by the owners who live out of state (via the ladies in the front office), only have it stolen and destroyed by a kid in the neighborhood. Again, the manager was exceptional and informed the kid's mother who made him replace it. But it has since been written into our lease that displaying flags on balconies isn't allowed. Nor are signs in windows (though a BLM sign isn't allowed, apparently welcome signs and ones which display platitudes to Live, Laugh, Love are okay.) We now display our flag in our window but I can only imagine how long before the owners do a walk-through and inform us to remove it. I still can't help but feel unusually discriminated against. As long as LGBTQ folks are being harasses, terrorized and literally shot down in this country, I'm going to make my support visible even through fear of reprisal from our landlord. This is part of a much larger problem, of course. We had planned to move rent a house but, at the last minute, the owner decided to sell and we had to frantically find a place, sight unseen. The Villas was the one of the few places available. But when we found cheaper places, we found that breaking our lease is nearly impossible due to steep penalties and the required 60-day notice to vacate (who could afford to hold another property and pay for rent for 2 full months or pay double the rent for the same amount of time?) At least the manager has been flexible with resigning our new lease during the last month of our rent and has allowed us to renew anywhere from a 6 month to 12 month term but now we are on the hook for nearly another year. Landlords bank (pun literally intended) on all this and I have no problem accusing it of being predatory. But I suppose this is par for the course of profits over people. Shelter/food/water is not only a human NEED but it is a human RIGHT. Why are we paying? Follow the dollars. So many of my country brothers and sisters are living on the street - suffering not only the lack of basic necessities, but suffering our disgust and judgment - and, though it terrifies me that I may be there one day, I feel I'd be in much better company.

Quick install, friendly, everything turned out exactly how we discussed. Covid delayed the…read moreprocess but the end product was worth the wait. Workmanship is amazing, love my new cabinets and my Corian counter top.

These people are very incompetent...They did fair work on our cabinets but the follow up to fix…read moresome bad work was horrible....Broken appts, false promises, not returning phone calls.....Never ran into a worse experience....Stay away.....

I worked with Jon Bailey from March 2020 until August 2020. Seems short, right? It was a tumultuous…read moreenough relationship to leave a lasting impression. Jon Bailey rented me and 3 other college students a condo in Incline Village. We met in person, signed a lease, and proceeded to move into the house. 4 months later, in mid August, we received a text message from Mr. Bailey stating that we had received complaints from the neighbors about noise, so he was not renewing the lease at the end of September. Ok, seemed reasonable. TWO DAYS later, some random person knocked on the door and handed us a poorly photo copied piece of paper stating that we had FIVE DAYS to vacate the house, or else we would not get our security deposit back and we would be forcibly removed from the property. Mr. Bailey then proceeded to tell us that he had potential buyers coming to look at the house, so we needed the entire property to be viewing ready before the end of August. If this was not completed, we would be charged for a number of things including future months rent and no security deposit return. This quick change in situation and severity led to panic among us in the house. We complied with Mr Baileys request, and vacated the property before August 31st, AMID THE RAGING GLOBAL PANDEMIC. In the following months, Mr. Bailey has repeatedly harassed members of the household stating that there were damages to the house totaling in over 5,000 that we needed to pay, even though he was present for a walkthrough with a house member (a recording of the situation is available), where he stated nothing of the sort. He also has harassed members of the house with vicious text messages about dog abuse that NEVER occurred, and accused us of locking a dog in the garage for months at a time. There are before and after pictures of the house and the way we treated in throughout the our entire stay and NOTHING of the sort ever occurred. Mr. Bailey has also sent text messages saying that our security deposit check has been mailed back to us, only to send another text 2 days later saying he is going to keep it due to damages. Confusing, right? Did you send the check or didn't you? In conclusion, if you want a realtor who will go back on every statement he makes, accuse you of untrue damages to the property in an attempt so scam you out of money, and accuse you of dog abuse in some kind of intimidation attempt, Jon Bailey is your guy. I have absolutely no doubt that Jon Bailey took advantage of a group of college students in an attempt to scare and scam us. I am confident that Mr. Baileys actions have been extremely illegal and would not be defendable in court. Jon Bailey forced 4 college students to frantically search for housing, amid the pandemic. He forced 4 Incline Village Community members to spread across the country to their family homes because of the housing shortage in Incline. I, Myself, had to travel back home to West Virginia to stay with my mother for 6 weeks while I searched for other housing in Incline. My personal recommendation: DO NOT TRUST Jon Bailey or any of his coworkers. We were scammed and abused by this company and its constituents.

We bought several homes from Dave Bailey and he was very nice and always around. But when problems…read morestated to come up he stopped taking my calls. The office says they will fix things but never do. So many issues with the homes! Windows leaking, plumbing problems, on and on... and no support from Bailey Homes! They don't stand behind their work. They take your money and forget about you, so sad. I would recommend finding a different builder.

These guys have been helpful and responsive replacing the windows on my house. Good local business.read more

Took in a screen to be recreates. Over two weeks later, we were told that we don't do that…read moreanymore, we don't have time. Left numerous messages and no one called back with a status. Will get the 6 new windows from B3.