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    Sagednyc & Wellness Medspa

    3.7 (3 reviews)
    Closed Closed

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    5 months ago

    Awesome customer service when inquiring about services. Highly recommend! Ariana is the best

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    5 months ago

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    2 years ago

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    Ariana A.

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    European Wax Center

    European Wax Center

    3.0(2 reviews)
    1.1 miFordham

    I stopped by EWR Fordham Rd. on 4/25, Christina was great, she was fast, informative and efficient…read more My regular location is on Columbus Avenue but I will stop by the Fordham location when I need a quick visit. Also, I would like to compliment the receptionist (did not get her name). I called for a same day appointment, the booking process was seamless and she was very pleasant on the phone and in person.

    The receptionist Dorian or a name with a D was extremely unprofessional. She made my usual pleasant…read moreexperience unpleasant that I went to a totally different location. I had an appointment for 12:30, when I walked in I wasn't greeted with a "hi or a smile". I arrived at 12:10 and was told I couldn't be seen til 12:50. With no explanation. So, I decided to walk around the area given I had 40 extra minutes and complete some errands. While out, I was called 20 minutes later at my designated appointment time 12:30 that the waxer was ready. I explained that I was in line to purchase my items and I'll be on my way. I went back to the store at 12:40. The receptionist then told me I was " late" for my appointment and the waxer now has several people in front of me and I couldn't be seen til 2:30pm. I asked to cancel my appointment. This experience was horrible and the customer service was awful. I can't understand why I was told I wouldn't be seen for an extra 40 minutes for my appointment time to remain unaffected. The receptionist did not seem unapologetic about the situation at all either. I hope I don't have to endure this behavior again.

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    Sagednyc & Wellness Medspa - medicalspa - Updated July 2026

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