I love getting electrolysis and I love getting it with Tatiana. She has helped me so much and I come all the way from Pennsylvania here to get treatments. read more

I've been going for acupuncture treatments with Dr Gregory for several months now, and the sessions have greatly relieved my lower back pain. Dr Gregory is a medical MD, trained thoroughly in acupuncture, and really know what he's talking about and what he's doing. I enjoy learning about how the different parts of the body influence others and appreciate the explanations of the treatments given. The office is staffed by such nice people and is a warm vibe. And it's great to support local businesses! Try it out. read more

I have been doing lymphatic massages for over a month now and they are amazing!!! The massage, the hospitality, availability has been great. I would highly recommend the whole you spa. read more

If you just want a massage; no frills, you don't really care about hospitality, then this is a good option. It got the job done. They open at 10:30am, not 10am, so if you have that 10:30am slot, don't expect to get in early. Seriously, don't expect to get in any earlier than 10:25am. read more

I had the most delicious, deep tissue, CBD oil massage experience with Jeanette. I had lower back tightness and by the end of the massage she had me in working order. That was my experience - everyone has different needs. Very grateful. Highly recommend. read more

I've been here several times for electrolysis. Service is excellent. Worth the trip all the way from Queens!

I came here for a hot stone massage and found the service to be excellent. The massage therapist Denise really knew what she was doing, she found the area that my back is really tight right away and worked on it. I felt super relaxed and a lot looser. I felt like I floated right out of there. I am going back for a deep tissue in two weeks. I can't wait! read more

As somebody mentioned before they "erroneously" sign you up for another session without your request or permission. I had bought a massage for my bf as a birthday gift. They booked him up for another the next week. When I objected (there is no way he would do it - he was not impressed with the initial one), the Russian lady came up with a whole story that he did in fact and she was present during this conversation. Even when my bf confirmed that he had not booked anything, she still insisted that this is not true and that he did. She was rude and very confrontational. Luckily I was able to cancel more than 24h ahead, so they did not charge me for it. Will never use their services again. read more

I was gifted a groupon for the microdermabrasion facial & hot stone massage; the receptionist was very kind and accommodating (I redeemed it on the last day. Oops). The woman who did my facial, Rana, was super nice and we chatted during the facial. However, I had a 1:30 appt and wasn't seen until about an hour later because some of their staff were running late and in return, their other patients were being seen at later times!!! After the facial I had to wait about 30 more minutes for the masseuse, Mauricio (apparently he was the ONLY masseuse available that day). He was professional but I got a creepy vibe from him. He told me himself that the hot stone massage is a gimmick and they are a rehabilitation center but just added "spa" to their name in order to attract customers. In Conclusion: the facial was nice (even though I don't see or feel a difference). The receptionist was very kind. The massage was NOT all that great (it felt like a rub down). read more

The Whole You Spa - Little room where I had my microdermabrasion facial. Rana was very nice. - Day Spas Near Me - Bronx, New York

I visited this establishment today for an eyelash extension I had purchased through Groupon. Let me start off by saying this is NOT a spa. It is a medical office that they have dubbed a spa. A wall of medical charts will greet you. I was escorted into the room brusquely. There was no background music as I lay still for 35 minutes while she applied the lashes. After she completed the application I opened my eyes and they were BURNING!!!! My eyes continued to tear for 5 minutes, I could barely open them. I have had eyelashes put on before and my eyes have never burned. What's worse, after I asked for a mirror I noticed only 75% of my eyelid was done. She had not applied any lashes to the inner part of my eye. I told the lady who did them and she said this is what the groupon covers and if I was more i have to pay extra. This is completely ridiculous because the Groupon states it is for an eyelash extension. It is reasonable to expect it to be for the WHOLE eyelid. I told the lady at the front desk and rather than trying to work with me, she was reading over the groupon and trying to tell me it is not for a full set of extensions. This was not written anywhere on the Groupon and was not on any of the papers I signed. Who pays for half an eyelid of extensions!?!?! I left telling them that they should want people to walk out happy rather than annoyed at the shoddy service. The lady then calls me 10 minutes and tries to explain how they went above and beyond, usually they only put 8 lashes, and they put 15 on me. All I can tell is that only half my eye has lashes. Who does that?? Horrible customer service. I will definitely not be returning. read more

A wonderful local experience from an experienced masseuse. Upon arrival, I was greeted by the receptionist Jackie and given the preliminary paperwork prior to the appointment to fill out. After completing it, I waited for a few minutes to then be greeted by Jeanette who would be the person who would be working with me. After going over questions in relation to what areas of my body I'd like worked on most, my session began and Jeanette was very accommodating. Very precise in her movements and thorough, I felt my body actively refreshing itself through her techniques. I had a hot stone massage for about an hour that dug deep into my tissues and it felt longer than it was, to be honest. I plan on making a trip back whenever I can soon for another experience. Very professional from the front desk to the back room and I would recommend to anyone! read more

Pros: - Excellent Service - Friendly Staff - Warm Blanket during your massage - House Call Options Cons: - None. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Note: - I had to pre-pay for service via credit card over the phone to hold and guarantee my appointment. - If you're a new client, arrive 15 minutes prior to your appointment because you'll be expected to fill out some paperwork. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ My Experience: Prior to moving to NY, I regularly received massages from a personal therapist that worked at my family SPA business. I suffer from chronic back pains due to a broken tail bone incident. However, ever since I moved to New York...it's been very hard for me to find a replacement for the excellent massage therapist that I had back home. I needed someone who has the magic hands that I am in dire need of and is spot on with their pressure points. I've been to several places in New York and most of them have been a pure disappointment to me....until NOW. I called to make an appointment for the same day. Mila, (owner) explained to me over the phone briefly of how my expected service would entail. I had to pre-pay my service via credit card to hold my appointment. I honestly felt a little weary about that at first, only because I don't feel comfortable giving my credit card information over the phone. But then again, who doesn't? I was advised that If I so happen to cancel or not show up, my credit card would still be charged. I am not sure if this was only done because I made a same day appointment or if this is their regular standard procedure? Just a little FYI. It might be something you want to ask them if you are interested in making an appointment for a future date and find out what their policy is if you may need to reschedule. When I walked in, I was greeted by Mila, a sweet Russian woman who was sitting behind the reception area. Beside her was my massage therapist (George). Mila was really nice and made you feel like you are not just walking into her spa, but you were walking into her own home. The place was simple and clean. We chatted briefly about my major concerns where my pain consisted of and the history from what has caused the pain. My massage with George was fabulous! The massage table was comfy with what seemed to be an electric blanket underneath the sheets to keep you warm. George was very professional. Attentative to my main concerns. He knew his pressure points. I seriously felt like I was getting a massage from one of my regular therapists from back home. He was definitely a life saver! At the end of my session, George took some time to show me some exercises to help condition the pains that I get and left me with a little homework to take home. It was definitely a great experience and I am coming back again! =) read more

Absolutely fantastic! I LOVE massages -- I usually go every month to a place in Manhattan, but since moving to the Bronx, I decided to try something local and found The Whole You Spa. It is really one of the best places I've been to. The place is clean, they play soothing music, the massage therapist is skilled and knowledgable about the different sorts of massage therapy--- I am definitely going to be a regular. HIGHLY Recommended! read more

HORRIBLE!!! I had electrolysis by some lady named Rana (not sure how it is spelled). She was not friendly at all. She did not try to make friendly conversation EVER. The only time she pretty much spoke was to tell me I NEEDED a facial and that they offered them there. Basically, she was just trying to sell me more things. TRUST ME, I GET NOTHING BUT COMPLIMENTS ON MY SKIN. When I was done with the session the lady at the front desk proceeded to hand me over an envelope for the tip....WHAT? how classless is that. I thought tips were given if you liked the service or if you felt the need to. Nonetheless the whole envelope thing basically pressured me into giving a tip. I never returned and will never return. According to whoever replied to one of the comments, this spa has over 6,000 clients. In my opinion if they have 6,000 with such nasty aura, they would have 20,000 if they were less fake and money hungry. Please give your money to people that not only offer you a service but, that also do it with a good and humble heart. read more

Went for acupuncture just tonight. I can't really speak more highly of The Whole You. Granted, I haven't gotten a massage or a facial. But Dr. Gregory is calm and knowledgeable. The staff is friendly and totally accommodating. I don't get out of work until late and they squeezed me in for this wretched headache I've been having. And the price for the acupuncture treatment is more than competitive. I have no complaints. All I can say is that you'll be in for a professional and knowledgeable experience and you'll most likely come out very happy. read more

I had seen newspaper ads for this spa in my local paper for quite some time and always wanted to try it. I finally scheduled an appointment for a Swedish massage (i.e. not deep tissue). My massage therapist was friendly and professional. She talked to me about my concerns and problem areas, and other than that didn't talk to me much, but that's how I prefer it - I go to a spa to relax, not to chat with a stranger! The massage was wonderful and relaxing, the environment clean. It is a medical office type space, but they have it outfitted perfectly fine. We're in the Bronx; there's not a whole lot of space for expansive spa locations! The massage was a standard price - not cheap, not expensive. I did have a coupon which was nice. There is no onsite parking, so I parked across the street a meter. The woman on the phone who took my appointment explained where there was some free parking, but I am not too familiar with that part of Riverdale, so I just parked where I found a spot. I probably should have taken better notes. I inquired afterward about acupuncture, and the receptionist was very helpful and provided me with informative literature, as well as their acupuncturist's information. I would definitely return, and hopefully will be back soon for another massage as well as the acupuncture. read more

The spa called me when they reopened and were apologetic for not having been in touch. I've been in a couple of times now and it has been a good experience. Comfortable if small space, good atmosphere, and Denise is a great massage therapist. read more

I have bought a groupon for hot stone massage,however, while talking to the staff i was slightly pushed to upgrade it to deep tissue as "it's not as good". It took me 1.20 from Chelsea and unfortunately i was late by 11 mins Nobody mentioned anything while i was filling in the form.However, once we ve entered the cabin Janette started her client communication to inform me that i have to pay 53 usd as i booked full hour and sge is gonna cut my service down to 40 min as she needs 15 min more to understand if i have any specific issues and that part she can't reduce As i did not have any i asked to proceed immediately in order not to cut as much,as i am paying 50 usd groupon and 53 extra for 1 hour massage .however,she said its not possible to cut the time of conversation i had to leave and waste my groupon as i considered it not fair to pay 103 usd for 40 min treatment. Be aware as well that ask the sequiruty code of your credit card to book an appointment...with your own risk read more

If I could give a negative star I would. Horrible customer service and a lackluster massage. Will definitely not be returning. The masseuse was unkind and just did what she wanted regardless of what I needed and asked for. Not a relaxing environment. Overall, a hot mess. Maybe their other services are good but the hot stone massage with Denise was not good. read more

Ok where to start...the woman who answers the phones during the day (woman without heavy accent) seems to be the people pleaser, the one who gets the business by giving out quick unverified info. When you arrive the evening receptionist (woman with the heavy accent) is awful. She is argumentative, then dresses it up with a demeaning apology. Now on to the service. I went twice for acupuncture with the doctor who says he's practiced for 20 something years. Well his manner seem to have left long before the he began practicing. He seems to want to push services and ailments off you as opposed to actually listening to you. He is rude, yes I thought it was worth mentioning again. So why did u go twice? Once I thought was a bad experience, misinformation on pricing, but after the communication portion was over the acupuncture session for stress relief was actually quiet good, and so I gave it another shot thinking as I had been told by the evening receptionist that it would only be $50...nope. Next visit was more of the same. And apparently The acupuncturist doesn't change clothes because 2wks later my insurance info was still in his pants pocket (I provided a copy because they offered to check if my insurance would cover the treatment) unverified, but he claims that he called and it wasn't covered. Going into all of the headaches would make this review way longer but know that each part that required conversing turned into a negative experience due to the poor attitudes and customer service. read more

I've been to "the whole you" a few times and never had such a "horrible" experience as some of the other Yelpers said. It's true, the place is not huge and they don't have a lot of room, it's also true that it doesn't match the decor of a fancy-shmancy spa in the city. However, I must note, I go there for the "hands-on" massage and not for the "ambiance". So far, all massage therapists I tried have impressed me with their hands and their knowledge. read more

First I will start by saying; THIS IS NOT A SPA, I repeat THIS PLACE IS NOT A SPA. Is a therapy place. I've been to this place 2 times, the first was through a deal from a known web company who gives discounts. When I called to make the appointment the lady I spoke to was very nice and pleasant and told me she would call me the day before to remind me about my appointment. She did, but called almost at 11 pm. My phone is on sleep mode and so am I. When I arrived I was greeted by a lady (late 50's with an accent) who was not so polite and gave me a look that made me feel cheap for using a discount coupon. I arrived 15 minutes before my appointment because I needed to fill out a few forms. Once I did and gave it back to her, she's giving me a lecture about what to expect and when on and on regarding how experienced they are because they are licensed. All I wanted was a swedish massage, not a lecture. Not much for seating area, I wasn't even offered water as the usual spa do, oh right; because THIS PLACE IS NOT A SPA. I get called in and as I'm walking into the place, it looks very dated and smells old. The room was not so inviting, had a fake candle and what seems to be laundry bags of used towels. It also had tons of baggage, I guess with other massaging equipment. The "therapist" was more concern about me paying $15 extra for an extra 20 minutes than actually providing me the service I wanted. However I must say she did a pretty good job; so much so that I even scheduled another appointment with her for the following week. I got a call the night before my appointment; AGAIN almost at 11pm. The following day when I arrived it was crowded. There were 3 young ladies who were filling out paper work and they were VERY LOUD, laughing and talking to one another. I got called in and the therapist put some hot stones on my back and walk out of the room for like 7 minutes, then came back again to put more stones and left for another 10. When she returned she barely touched me and only worked on my back when I told her I wanted my legs caps as well to be worked on. The front desk lady wanted to immediately schedule me for another session; which I did. Then called the day after to cancel. Will not got back EVER!. read more

This place is great! Everyone was friendly and professional.. I had an upper back massage from Carlos and he was perfect- he focused on the areas where I had pain and he was extremely good at it! He definitely knows what he is doing! I will definitely be back for another round! read more

This place is awesome! I had a great massage from Carlos and then a facial...but forgot her name :) The staff is very nice. I can't wait to go back! read more

Dear Whole you Spa, At first, I was afraid I was petrified..... but now that I've experienced The Whole You Spa, I am a huge huge huge fan. Ok so I didn't love a carpeted spa, but that's not up to me. I truly enjoyed my groupon spa experience (relax massage). Once you get over the fact that WYS is a medical/spa facility, you will relax and enjoy your service. I loved my massage therapist, Agnes, and am excited at the idea of returning for other massages! read more

Just care about money. All this craziness around using a Groupon. It's unfortunate for the employees who get screwed out of a better tip or repeat customers. Will not go back read more

If you're looking for a reasonably priced massage by a skilled therapist in a professional and soothing environment, The Whole You is a superb choice. I went in today for a therapeutic deep tissue massage - my neck and back were stiff and painful from a lot of stress I've had lately. I read all the positive reviews on here for The Whole You, and knew this was the place! As soon as I arrived, I felt welcome and at ease. The waiting area was clean and cozy, and the woman at the front desk (whose name I forgot to get) was very friendly. She had me fill out some paperwork, kind of like what you'd fill out at a doctor's office - asking about medical history, current complaints, etc. As soon as I was finished, I was introduced to Agnes, my massage therapist. She greeted me very warmly, and led me back to the massage room. The room was clean, dimly lit, and very quiet - the perfect environment for a relaxing massage. Agnes reviewed the paperwork I'd filled out, and asked me a few questions to determine exactly what she'd need to work on, then left me for a few minutes to get undressed and on the table. Once she returned, she put on some soothing music (ocean sounds with piano and acoustic guitar, if you're interested!) and started the massage. The next hour was absolutely blissful! I could tell that Agnes enjoys her work, and she's really, really good at it. She used a wide variety of pressure and techniques, and she was able to work the kinks out of my aching shoulders and neck. She incorporated heat packs to help warm and loosen my back muscles, and the smell of the lavender massage oil was the perfect compliment to the whole thing - such a relaxing scent. By the time my massage was over, I felt so relaxed, so de-stressed, and absolutely amazing! I made an appointment for next month, and I definitely plan to make massages here a part of my regular routine. The Whole You is truly a gem, and you owe it to yourself to get pampered there!! read more

Massages are great, acupuncture not so great.. front desk has no people skills and completely stress me out before every appointment. She needs customer service training in how to make her customers feel welcome. Every time I ask a question about a charge or try to discuss something, she just stares me down as if she can't believe I'm bothering her... very rude... and it's not cheap; for these prices I'd expect better service. I literally dread calling because they are so rude on the phone. And yes, this is NOT a spa. The gentlemen who work here don't flush in the tiny, very un-spa-like bathroom, so I have to see that. They even lock the front door so you have to be buzzed in which makes no sense - no one else does that in Riverdale. It is not at all welcoming or a relaxing environment. Every time I had acupuncture, he would come in several times when I was supposed to be lying there in quiet, relaxing, and crumple tinfoil for a few minutes, and leave... over and over. And then he would ask if I'm relaxed and I would always say, no, because you woke me up each time you came in. The last time I was in was a horrible experience, and the front desk didn't offer to give me a credit, just apologized for him. I had microbrasion - terrible, rude, and yes, I agree with past posters - they should not tell you to leave a tip - I always feel pressured even if I don't think it was deserved. I wanted to love this place and support a local business, but they need to learn better customer service. read more

I was going to Vegas. Second huge vacation in almost twenty years. I booked an anti-aging facial, a full leg wax and a spray tan at the Whole You Spa. I'm sixty-five so I wasn't expecting too much as far as my skin was concerned. However, I did expect to feel that my skin was deeply hydrated and perhaps a little more firmness and some fine lines softened. To begin with I thought the facial was okay...but the second day my skin was so extremely dry that I had to apply moisturizer repeatedly all day. I thought back about what type of facial I got because it clearly had zero to do with anti-aging. I realized there was no moisturizing mask, no moisturizing oils massaged into my skin. All that went on was cleansing with constant steam being sprayed onto my face. The girl then started squeezing white heads I guess, because I don't have black heads or any acne. The squeezing hurt like hell and I was accused of being overly sensitive when I complained about the pain. The result of the squeezing, two little circular scars on my forehead. Then came the waxing. That lasted about five minutes. She started with my bikini area, applied lots of wax to both sides of my bikini area and right away the first strip that she applied and removed completely bruised me because she didn't hold my skin tight and wouldn't let me hold my skin tight. As soon as I saw the bruising that was it, I had enough, I made her stop and I finished waxing the areas that she applied the wax to myself (I'm a licensed Cosmetologist, I know about waxing, etc...) When I complained about the attempted wax I was accused of trying to scam them into a free wax. Of course, I scammed to get a bruised inner thigh and unfinished wax because the rest of my legs were still full of hair. I ended up going to a near by nail salon to have the full leg and bikini wax completed. Luckily, I was not charged for the wax. Then the spray tan. That was also useless. I did mention that I felt that it didn't quite take on my legs and my legs were the main thing. I was reassured that it would be okay, but it wasn't. I had to apply cheap self-tanning cream the next day and several days after. So, all in all I may as well have burnt $200.00 because the Whole You Spa was completely useless. I just wanted to have a nice facial, get waxed and have some color on my skin. I was so let down. read more

Let me begin by saying I have never dealt with such unprofessionalism from a secretary. My mom wanted to Christmas gift me a hot stone massage and microdermabrasion from Groupon at The Whole You Spa on Riverdale Ave, Bronx. We called to first find out available dates before purchasing. Long story short the receptionist had to call me back 3 different times. Finally by the 3rd phone call she tells me she can't accept the Groupon from me because my name appears in the system. I explained that I've never been there before and asked her when. Of course she could not provide details. She even went to go look for a file and came up with nothing. I explained that many people have the same name. She read me the address and I told her that I was not that person. Never lived there. She refused to put me on the phone with a manager so that we can clear up the misunderstanding. She then proceeded to make up scenarios and then yelling. I'm just in shock at how unprofessional a place like this in a so called "upscale" community can treat customers. Especially since my mom is a returning customer for years. Unfortunately you will lose her business and not gain mine. read more

I went in for a full leg waxing through a Yelp deal. I was able to make a same day appt. within an hour. I arrived early and was seen early. Check out was pretty simple although they refer that when you make your appt. you inform them that you have a deal. I think my esthetician did a great job and it was really quick and virtually painless. Would return with a deal, but not at regular price ($65). My other compliant than price is the atmosphere. It looks more like a medical office than a spa. read more

I decided to try the Whole You Spa for a massage from a local business in Riverdale. I've been getting weekly massages from another business since September but they were experiencing power outage problems due to hurricane Sandy and I really felt like getting a massage. I was optimistic after reading the abundance of positive reviews on Yelp. During my massage I felt that I needed more pressure and suggested it to my therapist who told me that I signed up for a relaxed massage. In all the years that I've had Swedish massages I never had a problem getting the force adjusted once requested, especially on a first visit. The massage felt like someone was just rubbing lotion on me and not worth $75. It was one of the worst massages I've received in years. When I left to pay the fee was now $85 which I thought included a gratuity. However, I was asked for additional money for a gratuity. I said no thanks, paid my $85 cash and left. I will never return to that spa again. It's very important to leave a good first impression on a customer, especially on a first visit. If asked for adjustment to pressure during a massage an appropriate response may have been, you'll have to pay an additional -xx- amount because that's going to be another style of massage or just adjust the pressure. Make the customer leave feeling happy and know that they'll come back and you can sell additional packages. In my opinion an increase in massage pressure should not be a reason for a business to permanently loose a potential local customer. read more

I had been to this "spa" before for a facial and was pleased with the technique. Even though my skin broke out after I was willing to give it another try. A few weeks later, I saw a Groupon for a microdermabrasion for $49 and happily bought it. Needless to say, I was not pleased. I went in late August. The procedure lasted 18 minutes. Yep, you read that right. The fluorescent lights were on the whole time (it was not the dim, soothing lighting I'd experienced with my full-priced facial); the woman doing the facial yapped the whole time; no soothing music; and in the end, she hardly bothered to clean my face. I had all these crystals left on there. (Another random practice: they make you fill out a "chart" for every different procedure. So if you go there 10 times for 10 different kinds of facials, expect to fill out a form every. single. time. Weird, and annoying) Groupon asked for feedback and I sent a terse email in reply. It seems, I wasn't the only one displeased. The Whole You Spa sent out a very long mass email to unhappy customers that really didn't say a whole lot of anything. I have no plans on returning. read more

Acupuncturist Dr. Gregory Kuperman is one of the best practitioners of acupuncture i've ever visited in my 20 years of having treatments.

I had a very bad experience with "the whole you spa, Riverdale NY", last week. I bought a massage on groupon and scheduled an appointment. When I showed up to my appointment I was asked to present my ID otherwise I will not be serviced. Since I did not have my ID with me and it does not state anywhere that I need my ID I did not get my massage. Bad service bad management decision. not recommended. read more

After my first visit which was subpar my wife insisted I go back and she bought me a gift certificate to try it again. What a different experience this time around. First the massage, the massage was a true professionally done deep tissue massage. The massage therapist was professionally trained and knew how to target the stressed and tight muscles. This was a real massage, not an Asian rub down. If you want a true, professional massage this is the place. The therapists are great and are definitely trained and certified. The receptionist was professional as one would expect of a top end professional medical massage studio. The waiting room was what one would expect as well. Highly recommend this place and am now becoming a regular with my own money read more

I really enjoyed my massage. Will be going back real soon.

first off, i gave one star because there was not an option for no stars. massage was pretty good, but sheets smelt dirty and felt soiled. ew!! i also got a facial there. Estetician was not licensed and left me with huge scabs on my face. i was pissed, asked to see her license and she didnt have one!! wth! read more

Bought a Groupon for $59 eyelash extension with one touch-up. The woman at the desk was nice enough. The woman who applied my eyelashes ugghh no personality, not pleasant at all. Ok, so I am only getting my eyelashes done, I dont really need warm fuzziness. Seemed like she didnt wanna be bothered with me a Groupon purchaser or maybe she just didnt wanna be bothered period dont want to assume it was because I was a coupon purchaser. It was a little attitude mixed with one word answers and uh-huhs as replies. She lays me on the table and asks me how many if I want 2 lashes per eye instead of one its $30 extra. I was taking a trip for the weekend and I wanted a little more drama so I agreed. Silly me she asked if I wanted them longer than my natural eyelashes, I am like yeah but not too much I dont wanna look like Rupaul. I walked out looking exactly like I came in maybe a lil bit fuller. I was on my lunch hour by the time I realized I was back at work just frustrated and had a trip to go on. The girl at tthe desk did ask me how I liked them and I said they didnt look too much different and she said something generic like... oh really, nothing like let me get her or anything to resolve it. I was in a rush too so I was like whatever, I am careless with my money like that but I am advising you all so you wont be. I never went for the touch up cause the lashes were off by the time I came back from my trip. Dont go there find a better place not worth it. I have had lashes other places in the past and used coupons and gotten much better eyelashes and treatment. Spent $90 for nothing!!!! read more

This place is horrible. Never mind the nasty medical office feel...but the nasty woman at the front desk (the one with the accent). Never been to a place with such a strict cancellation policy!!! I made an appointment for electrolysis on a Thursday night for Saturday morning..Friday afternoon I was notified that I had to work on Saturday. Called the office Friday afternoon & was charged the full amount of the treatment!!! I missed the 24 hour mark by 4 hours, sorry...things happen. What a scumbag move!!! Will never go there again. Oh, & be prepared to leave a tip, whether you like your service or not!!! AVOID THIS PLACE!! read more