I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

Recently got a small batch of programs printed for a memorial service in Econoprint. Even though it…read morewas only for a small quantity, Econoprint was thorough and very considerate and got it printed and cut perfectly within a single day with an affordable price to boot! I was very grateful for their wonderful services and will surely patronize them again in the future when the need arises.

Was looking for a place to do laminate a few cards for work and read the reviews of this local…read moreplace and decided to stop in. As busy as they were when I walked in one of the gentlemen stopped what he was doing to promptly greet me and hell me out. He told me timeframe and explained the process. Needless to say great place and service.!!

First and last visit. Michael A. provided some of the worst customer service I've experienced at a…read moreFedEx Office. He was rude, visibly unhappy, and moved at a painfully slow pace despite the store not being busy at all. There was absolutely no reason for the attitude. On top of that, his appearance and lack of professionalism were concerning enough that I was uncomfortable standing at the counter. This is a customer-facing role--basic courtesy and professionalism should be non-negotiable. I won't be returning, especially with a print shop literally next door that values customers' time. The low rating here is well earned, and I wish I'd noticed it before walking in.

Really didn't think FedEx could get worse. I've had multiple…read moreissues with a seller who shipped a package through them and I've been trying to cancel it, online, phone customer service whatever, all the ways they tell you to figure it out. Their ridiculous robot hangs up on me EVERY TIME and their website "AI Assistant" doesn't help either so I decided to try to call the store and get on the phone with an actual human. Whoever the woman on the phone was kept interrupting me and what I was saying and was appallingly rude. Took multiple instances of me requesting to JUST FINISH MY SENTENCE so that I could ask her, a human, to connect me to another human. Seriously terrible and rude and so blasé. Absolute worst customer service experience and if you worked for me, you'd be fired on the spot for interrupting a CUSTOMER you're supposed to be SERVICING as that is how retail and customer service work which is, I know, a crazy concept. You represent a company and obviously you don't care about it, your work, ethics or politeness. Have a great time hating your life and subjecting others to your indifference as you continue steamrolling customers, its going to take you super far. Wish I could give negative stars.

FedExpress Office Printing & Shipping Service Center is located at 1735 East Colorado Boulevard…read morePasadena, California 91106. It is very close to Pasadena City College and very convenient for me. It's a lot cheaper than my purchasing all the equipment and putting it in a small room. I needed to make some copies and fax some important papers. I entered the store and was greeted by a smile and a hello from the staff. I had some questions concerning the multi-purpose self-service machine. I needed to insert my credit card and adjust some settings. My papers were quickly processed. I am very impressed with the training program that FedEx must have in place. There's plenty of parking in the parking lot behind the store. There is also off street parking on the side streets perpendicular to Colorado Boulevard. I will continue to be a loyal customer. I couldn't be more pleased with the service I received.

This place is great, mainly because of one employee there. I don't do much printing, so I wasn't…read moresure what to expect, but Destiny was incredibly helpful. I had a large order of color copies, including one that was a bit tricky, and she went out of her way to help troubleshoot a sizing issue I was having. Her willingness to take the time and be thorough made a real difference. Too often, experiences like this can feel rushed or impersonal, so it was refreshing to work with someone who clearly cares about doing the job well and pays attention to details. Destiny's professionalism and positive attitude really stood out, and I hope her efforts are recognized.

Came here to put my dissertation in a lamented booklet, and the service was seriously great and…read morefast! Cecilia helped us out and was so amicable with a very good personality!! She did a phenomenal job and the prices here are reasonable especially if you print out the pages beforehand!! It was pretty crowded for a Tuesday but went smoothly!! I recommend here for your printing needs. Very professional, reasonable, and good quality. They have all the supplies you need here and fully stocked.

Was physically assaulted by Assistant Manager Al this morning. Their self serve copying email…read morewasn't working. The woman working the register was very nice and tried to help with no traction. So I logged in with my google drive, which also didn't work. When employee Evelyn walked by, I asked her to help to clear the cache of my personal information, and she told me it was, except it wasn't because my credit card was still active. When I told her I needed the machine powered off to clear the cache of my personal information, she walked away and said "go ahead". I told her I could not find the power button, but Evelyn did not help. So I saw the plugs of the copy machines and started pulling them out, when I was body checked by Assistant Manager Al. I have a heart condition. Check your in-store surveilance tapes for that behavior and lack of assistance. Those two employees need retraining. And let's talk about legal action.

They have the best graphic designers in all of Pasadena! I've been in search for someone to design…read moremy business marketing materials and they did impeccable work! I would highly recommend them to any of my friends and business partners! Thank you, Printing & Digital Copy for your professionalism and one-of-a-kind work!

From the owner: Printing and Digital Copy is a full service printing Company in Pasadena. From vivid banners and…read moregraphic posters to outdoor building signs and car graphics, we help you display the right message to help raise your business visibility.If you are looking for digital print services that offer top notch quality, fast turnaround, and dependability you can trust, you are in the right place.

Literally go anywhere else. I ordered a double thickness rounded corner color business cards…read more He gave me single thickness rectangular black and white The price was higher than originally quoted which I got over the phone but the exact details I wanted. I told him to make it double thickness and rounded because that's what I ordered. He did it but he kept saying it's in color but it was not and he was literally saying it was thinking I'm stupid. Overall very bad customer service and very sketch pricing. Go anywhere else

Service was HORRIBLE!!! Very arrogant older man rude and racist. My son came here a second time…read morebecause the prints came out nice. Pricey but nice for school work. He waited there for like 30min while I waited in the car for him. He text me like 20min later that he was still waiting.. I waited a bit then finally decide to go in and see what's going on. No one in there greeted me or anything I ask my son "are they not ready yet" my son was ready to leave, I told him we would ask and see what's taking long. My son also said he kept calling him "sir, sir" and just ignored him. I don't know if the grumpy old man heard me but he then brought the prints to my son and rudely said "anything else" and proceeded to charge my son. Very rude place. Pricey. And racist!!! Horrible business and environment in there.

Mr. Jack is always wonderful to work with. He prints flyers and tickets for me. My orders are…read morealways ready so fast. I appreciate his customer service!

KASL printing didn't fabulous job for my mom's memorial. They worked with me in the graphics and…read moreprovide a great product and a reasonable price

I ordered postcards for my business and a banner for my school PTA. Turnaround time was quick, and…read moreI really appreciated the proofing process they provide before final printing. The ordering process is easy and straightforward. There is parking available in the front as well as on the right side of the building. Pricing is very reasonable, and the quality of the prints is great. The staff is also helpful and informative, taking the time to explain details and answer questions, which I really appreciated. Overall, a smooth and reliable experience, and I would definitely use them again.

Super fast! I even had uber pick it up So it was super…read moreconvenient. I'd definitely order from them again.

I rarely write reviews but feel compelled... Not even sure who I spoke to on the phone, but in…read moreshort, he talked me OUT of getting a test print that he said would not help me with my goals, gave me advice on how to communicate with another vendor (vinyl record presser) regarding my potential concerns with print images. The fact that he took the time to educate me instead of trying to make a fast buck feels rare these days. I hope more people will support businesses that are genuinely interested in building a trustworthy relationship with customers. I know I'll be going to PMX for future print jobs just based on this experience. Whoever was on the phone just now. Thank you:)

PMX has never disappointed regarding last minute requests, always delivering impeccable…read morecommunication and quality products.