Sales people were okay to work with. Installer was a nightmare. He was rude and condescending…read more Quality of his work was mediocre. We've found multiple issues with both the carpet and vinyl plank flooring. Getting the Installer to come fix the issue he caused was frustrating; we were never given a date or time, and we never even received a phone call or text to make us aware he was coming, he just showed up one day. Abhorrent customer service on the part of the installer.

The carpet we purchased and had installed has been great. This was completed in August 2020…read more However, in February 2021, we were looking to purchase more carpeting. After a delay of a couple of weeks and more than 1 call, Craig came out to measure. In addition, we made 2 changes to the "quality level" deciding on Level 1 & 2 rather than Level 3 that was initially purchased. He said he'd call back that day to give us a quote. Well, after a few days, we called him. He ended up quoting us a price that was higher than we thought it should be. Turns out he used Level 3 pricing when it should've been Levels 1 & 2. We pointed this out and, again, he said he'd call us back in about 15 minutes. Well, guess what? The call never came and we purchased carpet from Menards and had a local installer do it for about 1/2 the quoted price.

Betro Flooring is the best! I have just had the best experience remodeling my bathroom thanks to…read moreBetro flooring. From help picking out the exact tiles I needed, thanks owners Jamie and Yolanda, to the perfection of doing the tile work, thanks Chris, I could not be more pleased. If you want people that know what they are doing, show up to work, take pride in their work, and will work with you this is the place to go! Wonderful work and wonderful people. I couldn't be more pleased with my new bathroom! And they always clean up after themselves...amazing!

Jamie came over to our house and looked at the job. he gave us a price and a time line. the price…read moreand timeline both were not what he said. He never did give us an estimate of the cost. I guess this is our fault. All and all I wish we would have went with a different company.

Usually I would a 4 to 5. But my experience picking up a special way not as good as it should have…read morebeen. When we picked up our new windows, the young man that was helping us started out fine. But when I asked him to help load the windows because I have a really bad back, he rolled his eyes at us. When he got them loaded I mentioned that he did well and must have a really good back, he looked at me and said I'm in a hurry, I've got shit to get done. Very unprofessional.

Bought my washer and dryer set from Menards and just love them. The sales gal was very nice and…read morehelpful.

Called Duraclean to do all the carpets and furniture. Wesley who performed the cleaning was super…read moreprofessional and thorough. While cleaning the furniture he even found a dead mouse in the springs! These guys check every crevice and crack to make sure you are clean!

From the owner: Residential, Commercial, Restoration…read more Services 24/7 Emergency Services, Air Purifiers/Ozone/Odor Control, Biohazard Clean-Up, Carpet Cleaning, Carpet Steaming, Commercial Cleaning, Construction Clean-Up, Disaster Restoration, Dryer Vent Cleaning, Duct Cleaning, Fire Restoration, Flood Cleanup & Restoration, Furniture Cleaning, Hoarding Clean-Up, Janitorial Services, Mold Damage Restoration & Cleaning, Mold Inspections, Professional Cleaning Service, Residential Cleaning, Sewage Clean-Up, Upholstery Cleaning, Water Damage Restoration, HVAC Cleaning Brands Southwind Floors

We just had Nate from Carpet Pro clean our carpets and they look great. He was on time and worked…read morethe whole time. We even lucked out adygey had a winter special that was 20% off. Cleaned up when done as well. Thanks

From the owner: Carpet Pro, Inc. is a professional carpet cleaning and restoration service offering complete…read morecleaning services to both residential and commercial customers with locations in Stevens Point, Waupaca, Wausau, and Wisconsin Rapids, Wisconsin. We provide carpet cleaning, upholstery cleaning, area rug cleaning, pet odor - stain removal, ceiling and wall cleaning, tile and grout cleaning in addition to wood floor refinishing. We also offer emergency response services related to smoke damage, fire related water damage, flooding, and mold abatement services. We have owned and operated Carpet Pro Cleaning & Restoration since 1994, and have been in the cleaning business since 1984. Our goal is not just to clean your carpet, upholstery or other items, but to build a long-term relationship with all of our customers by providing the most outstanding cleaning service experience you've ever had. We want you to be so happy with our cleaning and restoration service that you will confidently refer your friends, relatives, neighbors and co-workers. To accomplish that goal, we combine state of the art equipment, techniques, and cleaning solutions with over 20 years experience and a near obsession with customer satisfaction. Carpet Pro Cleaning & Restoration is referred exclusively by the most seasoned Carpet Retailers, Interior Designers and Real Estate Agents in Central Wisconsin. Our company has earned the respect of hundreds of homeowners and businesses in the area...

they get the job done the right way, helpful staff. Always there to assist with plenty of samples!!read more

From the owner: Locally owned & operated since 1962. We specialize in personal service. We offer such products…read moreas: Carpeting, Ceramic tile, Glass tiles, Laminate flooring, Hardwood flooring, Cork flooring, Bamboo flooring, Area rugs, vinyl flooring. Professional installation available by our own installers. Check out our website: www.duralumcarpets.com