Went to Waitrose in the Kings Road Chelsea London today…read more Saturday 7th October 2023 at 3.15pm After purchasing my shopping I went to collect my Free Coffee and there was a note on the Coffee machine that stated cleaning in progress. I asked a Waitrose partner who was reducing items near the machine to ask how long when it will be ready and the Waitrose partner informed me that the Coffee machine has not been working for a long while. I said to her that is not good service and then left the store without my Free Coffee (very disappointing service from Waitrose) WHY LIE TO CUSTOMERS BY PUTTING A FALSE MESSAGE ON THE COFFEE MACHINE?!

It's a pretty poorly laid out store here, with a small entrance, short aisles and cramped check…read moreout. The slightest flaw in customer flow can (and does) screw up the everyone's movement and cause mass hysteria. I don't know what it is about the people who shop here, but they don't seem to know how to move in a supermarket type environment. It's like they arrive at the store and all rules of human motion, and even the laws of physics I'll argue, mysteriously cease. They walk briskly and abruptly stop. They ponder over an item, blocking your access to a display, for way too long. They inexplicably reverse course and swing a full cart around, perilously close to important body parts. They move sloooooowly. They linger. They chat on mobiles in the middle of cramped aisles. They stand with their kids in strollers in front of things you need. They don't move! It happens every time I'm there. Great store otherwise.

The food isn't bad from frozen to baked goods to canned items. They also have toys, clothes and…read moretoiletries. The people are ok to nice. Actually they are pretty nice. Sometimes they don't understand me but that's ok I blame it on the accent. The ambiance is a classic super market. Others I've been to have been both larger and smaller. This one is a good in between. Would come back

I detest the Brookwood Sainsburys with a passion! It should be so good but fails on almost every…read morepoint apart from parking! The car park is large with a decent number of special spaces. There are always trolleys available although they are often wet from the rain as there is insufficient cover for them. The store operates a self scan system if that is your thing although often it doesn't work and the queues at the special tills are often longer than the regular tills. Fruit and veg never seems to last long from here even compared to the much cheaper offerings from Morrisons. Pricewise it compares to Waitrose but there's no comparison in quality! There is an ever-shrinking fresh meat section and it often looks poor. The butcher counter is also small and rarely has much on it to tempt. My biggest grip here though is that I can rarely do a complete shop here and it's not because I want odd items. I've lost count of the number of times they've been out of stock of basics such as fresh milk, eggs, bread or chicken breasts. The queues are always long in here although the staff are quite pleasant. Good for a late night chemist. There is a cafe and toilets, both reasonaly clean.

On my continuing list of supermarket infidelity, Asda makes an occasional appearance. I tend to…read morecome-in here when I'm in a hurry, with a certain goal in mind. I rate their Extra Special wine selection which cleverly allows you to to buy a mini bottle so you can try before you opt for the full-price, full-size number. The wholefood section also has good things and has improved greatly, recently. Staff here are very helpful and polite for instance, when I've requested an item that's missing from the shelves, even coming to track me down to inform me if they've been able to find it, while I'm continuing to shop.

Not the largest one (but there is one of those at Roehampton just a short hop on the K3 bus…read moreaway). Decent range and the prices are always good also fresh items can be reduced significantly when the sell by date is close so always worth a check for these. Staff always seem happy and willing to help you out of your confusion. Recently slightly remodelled. It's easy to fill up your trolley here with lots of things you never knew you wanted before entering the store. Plenty of parking outside and a nearby Boots for items Asda has not stocked. A Wickes opposite if you are into DIY.

Today was the second occasion that we have visited you since the changes you made to the layout of…read morethe store. To us, this has been a total disaster. We do not go often enough to remember the changes and it must have taken us twice as long as previously. We have to keep looking for staff who can tell us where things are and they cannot enjoy this continual distraction. The whole shopping process has been very tiring and we no longer enjoy visiting Waitrose as we used to. Please think twice before doing this to us again.

Waitrose is a bit of a gem in Goldsworth Park. It's not a large store but it's well stocked with…read moregoods appropriate to the size of the store. Flowers, fruit and veg are fresh and keep well. Meat tends to be packaged in portions for 2 or 4 and larger joints are harder to come by. The fresh meat and fish counters vary in terms of stock but all is good. The deli is excellent with a good choice. Waitrose entertains is available in store as is glass hire. Staff are vey friendly and offer good assistance. There is a self-scan facility which speeds up checkout. Waitrose are participating in a community scheme benefitting local charities at the moment which appeals. Battery and plastic bag recycling are available in store. The car park is well maintatined and trolleys and baskets are always available, dry and in good condition. Opening hours vary throughout the week with extended hours towards the weekend.

Best spag bol microwave meal I'd had. Exceptional taste, and cheap!…read moreTheir Indaian dishes are quite good too, esp Prawn Bhuna and Chicken Jalfrezi, dont bother with the Korean or Japanese dishes, these are disappointing options.

I always like shopping in Waitrose, especially because the profits are shared amongst the workers…read more(Partners). If only doing a quick top up shop the parking is difficult because it means either parking on a meter or having to spend the minimum amount to get validated parking, some branches such as Ealing have a free car park. Good thing is the free coffee is back and I hope the free newspapers return as well.

It was interesting visiting an English grocery store. First of all this particular store was…read moresmaller than the ones in the United States. Also, English grocery stores aren't laid out the same. For example cookies might be in multiple locations rather than one designated "cookie aisle." Also it was interesting because you had to pay for a shopping cart. They did have a limited number of hand baskets. If they ran out of hand baskets, people would use the bags they brought and add there items into the bags. Then remove them when they got to the counter. It was nice because there weren't long lines, and they had a lot more self-serve kiosks than my local American grocery store.

I'm not quite sure how to review this place. "3.5 stars" feels like the rating I want but since…read morethat's not an option, I'll bump it up to 4 stars. The location to surrounding area is amazing. The family and I were vacationing in South Kensington and this store was ideally located. It's a grocery store that has all the essentials... and more. And by "more", I mean seemingly random stuff like an aisle of non-branded shirts... and a convenience station which apparently provides shoe repair? Item selection for things (particularly vegetables and fruits) seems a little sparse. But admittedly I'm a tourist so perhaps that's expected for the area, climate, and time of year. Checkout is slightly disorganized (again, probably a "tourist ignorance" thing). Recyclable bags are available for pickup on a rail while walking through self-checkout. There's an automated gate that requires a receipt barcode to be scanned before exit is permitted. Ultimately I think this is a store that's 90% grocery store and 10% variety store. Nothing wrong with that but it was just a little surprising.

This Tesco is a disgrace, and after 25 years of going there, I've had enough. One star because no…read moreoption for zero stars. Sainsburys a bit further along Cromwell Road will now be getting my custom. Firstly, for a large London store, it is complete crap. The large stores outside of London put it to shame. Stock is rubbish, and it really has nothing more than food. It is appalling. Don't ever do self scan on any type of large shop, they now scan ALL your shopping again when you get to scan out, because they don't trust anyone. Where before there was a designated checkout for people who self-scanned, they have now lumped it together with usual shopping, so where you can scan out, you now have all the muppets checking out huge trolleys-ful of shopping, and you have to wait ages. Pathetic, and completely useless for the organised people amongst us, who do self-scan for speed. Go to the manned checkouts and get them to do it, since that's their job, and you don't get humiliated and assumed to be a thief, either. As for the car park outside, yes, I know there is building work, BUT that does not excuse what is happening on the first floor car park, where you're lucky if you find a space because of the car wash, electric vehicle chargers, and chauffeur cars who hang out there all day reading the newspaper and drinking coffee. But what tipped me over the edge today, is the amount of homeless lying around, chucking rubbish everywhere, and as I saw this morning, defecating in the car park spaces. Absolutely disgusting. If Tesco think we are putting up with that, they are sorely mistaken. I suggest you take control of your car park, have security guards patrolling, throw out the undesirables, and clean the place up. It is a cesspit, and for a store associated with food, it is disgusting I shall be making sure this review is well-publicised, and will be writing to the council about the state of the place, and that you, Tesco are operating a car park where you allow homeless people to hang around and defecate on the premises, where people are supposed to walk, and park their cars. Your head office is also going to get to hear about this. Possibly TikTok and other social media too. If you think this is what your customers should put up with, you can stuff it, I'm sticking with my favoured stores, Waitrose, Sainsburys and M&S Look forward to your soon to be, fame, and hopefully visits from the council regarding health, safety, public health and hygiene. The fact that you don't respond to negative reviews tells me exactly what I thought, that Tesco are only interested in profits, not customer experience, ambience and cleanliness. If I can I will try and get you visited by environmental health, and closed down because the car park alone, is grounds for me to advise everyone to avoid the CROMWELL ROAD TESCO SUPERSTORE like the plague, because it is so unhygienic you probably will get some sort of plague! Bye. UPDATE: which doesn't help your position, it actually makes it worse. Having seen other reviews who also talk about piles of human excrement in the car park, near the entrance, and the smell wafting into the store where the fresh produce is, some with photo evidence. I am definitely reporting you to the council, environmental health, and any other bodies who will hopefully come down on you like a tonne of bricks, and if we are really lucky, close you down. Suggest you sort this situation out pronto, as I am determined to make an example of you. DISGRACE!

This chained supermarket can be found throughout London. Great great prices, not expensive at all…read morein compare to the states. We were shocked at the price difference. We will come back here for sure.

Tesco is really good especially this one it's right on my way from modelling shop.This is a great…read moreshop!

Large 24 hour superstore on two levels, complete with 'travelator' up to first floor!…read moreAll the main features you'd expect including fresh meat counter, fresh fish counter, hot food cabinet usually serving cooked chicken, ribs, drumsticks etc, an instore Pharmacy, Cafe (upstairs), Photo developing, clothing (upstairs), toys, household goods and electricals. There are recycling facilities in the car park and 2 cash machines outside the store. Large car park with disabled and mother and baby parking. Petrol Station