I had a very disappointing experience at the Largo USPS office. I had an appointment to take a…read morepassport photo there, but when I arrived they sent me somewhere else. When I came back and asked about the form and what I needed to fill out, the supervisor was not helpful and spoke to me in a very rude way. Instead of helping me, she told me to reschedule for another time. I expected better customer service and more respect from USPS staff. I hope management looks into this issue and improves the way customers are treated

TROY, whom I just corresponded with at the Salem Main PO was the most excellent customer service…read morerepresentative for the USPO than he probably gets recognized for. Every person I called for help either transferred me, I was cut off, and or was never assisted, the phone prompts made it very difficult. I FINALLY got through to TROY who answered and did what I requested and he was awesome to talk with! Give him the raise he deserves!

This is not a post office that offers postal services. You can sign up for a PO Box, but do not…read moremistake this location for a place you can mail packages. Do not waste your time on a trip. Wish that was obvious when it pops up on a simple search for the closest post office. I was surprised there was a new location that was closer and wasted my time just to go on circles to go to a location that actually offers postal services.

11-4. What kind of hours is that? Also doesn't answer the phone .. like ever. Just rings and rings…read moreand ring s

Smaller yet convenient location with a 'do it yourself' shipping option and 2 oversized drop boxes…read morefor large packages. Buzzer for larger prepaid package receiving during business hours. Good signage and accessible hands free doors. One way in and out parking lot.

It has been 5 weeks since i moved into my new apartment and the key I was given for the mailbox did…read morenot work. I went to this location to initiate a new lock installed and was told it would be 2 weeks. In this time, I have been having to go from the location on 3624 Commercial to the 1050 25th st. The difference in customer service at this location is astounding. The large man with grayish hair is the most incredibly rude and dismissive person and from several other reveiws, I am not only one reporting him as such. I went in because informed delvery said my pkg was delivered to 3624 Commercial P.O. due to there being a hold on my mail (until I get a new key) this pkg was a medical test ordered by my doctor and was time sensitive. When I went to the counter, the rude employee was at the next terminal over and listening to the conversation. The girl at the terminal just kept asking for me to show her the informed delivery email. I asked her to please go check for my pkg, she refused to leave the counter and kept saying it isn't here and basically saying I never received such an email as they don't take pkgs there (???) the rude employee next to us chimed in with a "its not here" at which point I started to walk away from the counter trying to hold in my anger at both of them, but failed when the girl behind the counter said WOW like I had done something wrong! I lost it. The big guy kept yelling HAVE A NICE DAY to every word I said from there on out. He is rude and dismissive of customers without reason and if the complaints here are any indication, he should not even have a job anymore. I sure wouldn't if I treated customers the way he does at my job! Beware here..oh and I did finally find the Informed Delivery regarding my test and YES it was delivered to the 3624 location and SENT BACK tot he sender that same day! No attempt to send it to the correct location, nothing. No wonder they both knew my pkg was not in the back since they sent it back to sender! If you can, go elsewhere,do so.

Always courteous and helpful employees. Never too long a wait. Easy location. Nice variety of…read morestamps.

This is a deplorable location for the USPS. The main post office isn't much better. Had a package…read moredelivered that they damaged and the sender filed a claim. Received a letter stating that I could take the package to ANY post office to return for the claim. The counter person was rude and very unhelpful. Finally, after being argumentative, got a supervisor to take a look and she was also fairly rude. I was told I would have to take my package to the Main office where I would need to see a customer service rep. because they apparently cannot do the whole job at this location. The Main branch is also the passport location. Again, the customer service was frustrating. The whole process for their failure to deliver a package that was undamaged took nearly an hour. Employees really need some retraining at the West Salem branch. Complete and utter infuriating situation that the USPS caused.

I stopped in today to drop off packages It's the same…read morefriendly Post Office that I frequented when I worked downtown a few blocks away. It's not crowded and they recognize regular customers which is part of its charm.

THE ABSOLUTE WORST CUSTOMER SERVICE. AVOID COMING TO THIS LOCATION IF YOU CAN…read more I stopped in today to mail a package and the two women working there were very grouchy, and rude. They did not want to be there and it showed. While I was in line, one of the women working there greeted me so rudely asking if I knew what I wanted while her eyes rolled to the back of her head. I then asked for tape and both women were not helpful in explaining the different tapes that I may use. THE MOST TERRIBLE CUSTOMER SERVICE EVER! I suggest reading "Hug your Customer" by Jack Mitchell.

The lady at the counter was extremely rude and not willljng to be helpful at all ! Simple questions…read morethat I asked she had a snotty answer ! Disrespectful and rude!!

This is a review of the Hollywood USPS station in Salem, Oregon. The staff used to be nice,…read moreefficient and friendly. The current staff, particularly, the young-ish woman with long straight brown hair I think needs to find another job. The PO was completely empty with no other customers and she scolded me for not standing in a certain spot to wait for her to get to her station. She also told me to put 2 first class stamps on a letter when I could have saved money (a little) if she had taken the time to weigh the letter and put a USPS printed postage label on it. She also was rude and unhelpful about a package sent to another town in Oregon with a legitimate address, which the PO returned as undeliverable and more postage due - that issue did not get resolved and no real help was provided by the clerk. The grounds of the station are a mess, with weeds, untrimmed shrubs and general untidiness. The exterior of the building needs to be repainted. Sad, as I have used this PO for over 40 years and value its location and generally, the USPS services and the fact that it is a publicly-owned service.

Service is awesome. The clerks are friendly and knowledgeable. I appreciate being treated…read morenicely.The service is wonderful.Sometimes their guidance even saves time or money, or both. They know there business . Thank you for such good service

Knowledgeable and friendly staff. Reasonable rates for mailman box rentals. Shipping supplies and…read morea packing counter for customer use. All major shipping services offered at single location. An eclectic mix of Knick knacks and gift items. Check it out.

I am convinced Satan himself dropped these two women who work in…read morethis place off from hell. I have never encountered such wickedly evil energy in my life. These 2 old women must have had horrible lives to be so rude, forceful and mean. I read the horrible reviews on google before I went there so I purposely went in with a smile and friendly upbeat demeanor and I walked out cursing like a sailor. I went in to drop off a pkg that had a pre-paid label. All Satans daughter had to do was take the bag throw it in the bin and keep it moving but Noooo! she asks, are there any explosives or whatever they ask and I said no. Then she says you have this in the wrong bag. I'm like wth (in my head). It was a priority bag. She goes its not a priority label. I point to the label which said priority as well. She continues to go on and on about they may charge more to the receiver. At this point her side kick is looking like she is ready to jump in at any minute. I tell them its a return and that's the return label they gave me. She asks, where is the bag it came in? I'm like that's the same bag it was mailed to me in. Then she says nothing else takes it and walks away. I turn to walk away and hear one of them go Hmph! I should have turned around and said, Satan! I rebuke you in Jesus name! These are just mean, evil women, hell bent on destroying your day. Don't let them! Stay the hell away from this place. I don't know if they own this place or if its affiliated with the USPS but I will find out and file a complaint with them as well. These demons should not be able to work with the public.

Here's my take on this place: the old ladies are so grumpy because they have to deal with such a…read morediverse customer base. Salem wasn't always as multi-cultural as it is now. Granted, there's a language barrier. However. I am white as rice and every old lady in there, especially the one with white curly hair, is incredibly rude to me. The old one with her eyebrows painted on is slightly less rude, and the younger, bigger version of her is the least rude of the 3. They're not even a real post office. They charge the most they can to provide services that the USPS provides for free (like giving you a receipt for delivery confirmation) and those old gals make it look like 1989 in there. No technology, nothing. There's handwritten signs everywhere, like, hey stand here and read all this stuff, and we're gonna treat you like an idiot if you don't read them all. Maybe it's time to close up shop and knit, or continue dying. They do provide free USPS Priority Mail boxes to mail (that really should be next door) and 'ol white hairs yelled at me one day for grabbing 2 of them. I held them up and showed her they were the free ones, I'm not trying to shove them down my pants like some hooligan. But if she crept up on me I'd knock her the eff out. By the way, Great Grandma, nobody wants to buy your old puzzles, sweaters, 500% markup Juicy Fruit, or paintings. Jesus H. Christ. You need to make it all about mail or nothing. Or retire! The options are ENDLESS!

I was in and out in less than 2 minutes! Service was…read morefriendly and efficient!! Although Malia was the only person there at the time she friendly accommodating and efficient! Love It!

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.