I was at this store on Saturday, February 21, 2026. Extremely poor customer service. The young lady…read moreand older Asian woman at the register were having a whole conversation complaining about some of their customers. I stated " If this is how you feel about your customers, you can keep your merchandise." And, I walked out of the store. I then came back, and told them their conversation was very rude and disrespectful. I stat d " You want the money, but you don't want to show respect." They were not the least nit concerned, and just shrugged their shoulders. I know this establishment will not go out of business due to this review. And, my purchase, had I made it was under twenty dollars. But, I work very hard for my money, and I do not have to spend one penny in their establishment. I will not patronize this store or shop in it again!

This place is always stocked and organized. I appreciate the variety of items. The cashier is kind.read more

My friends and I were in there for less than 5 minutes and the guy who owns and his associates…read morefollowed me and my friends around the whole entire store. It was ridiculous.

i couldnt shop in peace because the two girls kept coming up and asking me if im okay like im finna…read moresteal when i come in there every other day... they also dont give refunds if a product doesnt work

Drove all the way to Smyrna to get a specific brand of makeup that I couldn't purchase online but…read moresaw that this store sold. Got to the location only to find a Closed sign on the door. Their hours of operation on Sunday are supposed to be from 12pm-5pm. Such an inconvenience!

Never got products. Never got a response. Hard to support black businesses when they do not provide…read moreservices.

I love coming here. There is always somebody who is super willing and eager to help me with…read morewhatever I need the minute I walk in the door. If you're lucky enough the day you go to have Willa to assist, she is amazing. Such a great variety of beauty, products, and the salon on site is super convenient. Located in a shopping center in West Cobb, there are plenty of other things to do, including restaurants and other shopping right across the street. There is a Sprouts, a Marshalls and a gym in the same parking lot.

Hubby bought this perfume for my birthday yesterday afternoon (picture to show original box and…read moreshrink wrap it came in). I went to open it last night for a birthday dinner and it was more than half empty. Flash forward to this afternoon (less than 24 hours later) when I brought everything in to exchange it for a full bottle. Angela, the store manager pretty much implied that I used more than half a bottle (in one night) and wouldn't return it. Angela told me I could call Ulta customer service, which I did in the parking lot and customer service told me to walk back into the store and hand my phone to another manager. I did, received eye rolls and snickers, and that manager basically told customer service that she has the final say and handed me back the phone. Customer service sent me to her supervisor who also tried speaking to Angela via phone since I was too annoyed and embarrassed to go back in the store, and while he was surprised at the manager's response- he said there is nothing he can do with purchases made in store. I would not recommend going to this store, or at the very least only order items online with Ulta.

Exterior First - this location is no longer on Austell Rd…read more That plaza has been demolished and they are now located at 1757 East-West Connector #430, Austell, GA 30106. I actually like Grace Nails in the same plaza, but hate this parking lot. It's hard to exit because of Target and Five Guys customers. And the it's tight. I have a sedan, not a truck and I swear I feel like I'm gonna back into the cars parked opposite of me every time I go to this plaza. Interior Large. Cluttered. If you're in a rush, you'll need to ask for assistance. Prices / Value Unsure. Didn't really look around, was only looking for one item and found it quickly. Customer Service I think this spot must be under new management because the owner is condescending and rude. I was at the counter paying for my purchase and this clown had the nerve to lecture me about opening the box. AFTER he had already swiped my card and I'd signed off on the purchase. It was a white head scarf aka braid bonnet. I've purchased these before and opened the package to discover the wrong color was inside, and I'd been to multiple stores looking for a plain white version, so I wanted to open it in front of a store associate to make sure someone hadn't pulled the old switcheroo (or that it wasn't just a manufacturer mistake). I didn't appreciate his volume (loud) or his condescending tone. Once I've approved the credit card transaction, I own the product. What's wrong with opening it in the store? If I'd opened it in the car or at home - and had a problem, then walked back in, bet you dollars-to-donuts that the owner would have accused me of switching it after I left the store. Will never go back.

Racists woman who I assume owns the store . Assaulted me hitting my hand because I changed my mind…read moreabout an item and was going to return it to its original position. Since that was where the other item I wanted to purchase was. This was extremely embarrassing and violating. I was on a time crunch so I was forced to finish the transaction after this , she took an aggressive tone the entire transaction.... It was demeaning ! I won't be returning and I suggest no one of color to come unless you want to be harassed, followed and possibly physically assaulted trying to simply get supplies and patronize the business. I wouldn't be surprised if they responded gas lighting or blaming me for being assaulted... it was the most disgraceful behavior. If I could give negative stars I would !

Great beauty store!!! Found everything I needed and a lot of things I wanted. The store workers…read moredon't bother you, they will help if you need them to. I'll be back.

I like Beauty 7 Mart, it seem to be a family owned business. Everyone is always pleasant at this…read morelocation. I love that they always have inspirational music playing. They have enough people working so you're never waiting for assistance. You will find an array of items from All Natural products to synthic wigs. I always find what I'm looking for. I have visited this location on several occasions and my only complaint is they do not have enough nail art, not that I use anything other than polish from time to time .... but it's good to have options . This Beauty Mart is located in a strip mall off Cobb Parkway next to a dollar tree and a Boost Mobile.

Stopped by to get some spray haircolor. This is a huge store, and they have pretty much everything…read moreyou need for hair care. They sell allkinds of hair pieces, extensions, shampoos, hair treatments, and hair decorations you would need from wedding to a funeral. I didn't get what I needed but the customer service was good. Several persons offered to help. So, it is a worthwhile shopping adventure for your needs. Clean looking store and well organized. If I need a wig or something to add volume or color to my hair, that's where I will go first. They sell other beauty items, but I was just so impressed with the hair stuff that I didn't pay attention to the other items.

do NOT go here. My friend and I were just in there shopping for gloss, lashes, perfume oil, and lip…read moreliner. We're shopping around, looking at products, smelling oils. As we get to the counter, I pay a total of around $22. The lady looking at the computer tells the cashier to "add 1.99 for the gloss in her bag". My friend empties her bag on the counter, showing that there is no gloss. I wish I could return my items, but they have a no-return policy. We were profiled. I also wish I could give 0 stars because from the moment we walked in, the lady was staring at us oddly.

This is a little gem located near the interstate 575 but I wish it was bigger that is the only…read morereason why didn't get five stars. When I walked in I was greeted by lovely Asian lady behind the counter and to my right was a natural hair black lady helping another natural hair lady trying to find the best product for her. The owner promptly helped me to the area I needed and showed me the options available to reach my satisfaction. She didn't have her and when she knew I needed more help she was probably there to help and assist me in every way possible. While they had more selection of what I wanted and I thought they were I'm still used to larger stores but this one is very adequate. I would definitely come back because of the customer service that I received and the clean neat organization.

Items in this store are over priced. Trying to find a real abs big beauty supply store ? Beauty…read moreIsland on Wade Green is where it's at.

I've been putting off a much-needed beauty supply store trip and finally made it. US Beauty Mart…read morewas the closest to where I was at the time so I figured it was worth a visit. First impression was how big this place is. There were aisles and aisles of beauty items, wigs, shampoos and anything else you can think of to keep you jazzy. I was on the hunt for a new shower cap, bonnet and scarf for myself and a baby durag/scarf for my son to use in coming months. With all the hair that I have, I need really big bonnets and things like that to keep my locs in order and some places just don't keep them in stock. Lucky me, I found them here! The prices were also really reasonable as I have seen these items in the past at some places that were charging over $10 for them! There were only 2 baby scarves and they were a little too girly for him (albeit, perfect for me lol) so I skipped in and figured I'd find something more neutral at another spot. I took a lap around the store and they really had it all. There were a few sections that were missing some items but it looked to be kids stuff which makes sense as school is just getting back into session and the kiddos want to look fresh! Checking out was easy and the woman at the front was so kind and patient as I browsed the items on display. A good experience during a random visit!

This beauty store has been my go-to simply because it's close to where I live, but once I find a…read moreBlack-owned beauty supply, I won't be giving my black dollars to a non black profit. A lot of the girls they hire have bad attitudes, and it seems like they're chosen just because they can "relate" to the customers, not because of professionalism. My biggest issue is the tape and sensors they put on products. I understand they're trying to prevent people from opening items, and stealing but if the staff isn't prepared to properly remove the tape and sensor at checkout, they shouldn't apply them. It's a headache trying to peel that off at home it damages the packaging and makes the product look ugly. I gave two stars because there is one young lady who's always so pleasant and helpful every time I come in. I wish I knew her name she's a really beautiful, short Black girl who wears long braids and she always goes out of her way to help me find what I need.