Expected full service and was surprised when asked if I wanted a dry cut or washed and cut. I said…read moreit didn't really matter. She chose the dry trim which took about 20 minutes. We talked about her and her family and just small talk. I was charged $67.00. Really?! I would like a refund.

I had my hair cut by Danielle R. she is fabulous. I felt so pretty when I left. Even though I do…read morenot style my hair everyday. It is 1000% worth it to make a client feel better about themselves. Thank you

I love this Spa! They are classy and professional in every way! I'm so relaxed every time I leave…read morefrom here! My Hubby made my appointment for me. I will be coming back regularly!

From the owner: The Premiere Medical Spa in Washington, MO. Our specialists will cater to you and your skin…read moreconcerns by customizing your experience.

Big thanks to Washington Green Spa for the great relationship we've built together! We love how…read moretheir calm, relaxing vibe aligns perfectly with what South Point Hemp is all about. We truly appreciate their support of our local business and their dedication to helping people feel their best-naturally.

Not great for brows! Lacks customer service! The only lash…read morelift and tint I've ever had was done here, and I left genuinely questioning whether the service had worked at all. During the appointment, I was told my lashes might feel different afterward, and when I was asked if I noticed a difference, I honestly didn't. My lashes felt exactly the same, looked exactly the same, and even appeared the same color despite paying for both a lift and tint. I expected a noticeable curl and darker lashes, but I saw little to no visible change. My biggest disappointment, however, was my brow lamination. I came in about a month after Ulta had removed more hair than I would have liked from my brows. While my brows were not as full as they had been previously, they still had shape and enough hair to achieve a noticeable laminated look. Because of that, I expected the brow lamination to give them the lifted, brushed-up appearance that laminations are known for. Instead, my brows looked very similar to how they did when I walked in and lacked the polished, laminated appearance I was hoping for. After reaching out, I met with the manager, Sara, who agreed that my brows did not appear properly laminated. She explained that they were short-staffed and even mentioned that she needed her own brows done but didn't have anyone available to perform the service. She personally looked at my brows, acknowledged my concerns, and told me they were working on training additional staff. She offered me 50% off a future brow lamination once someone had been properly trained and told me she would contact me when that happened. That follow-up never happened. Months have passed, and I never received a call, email, update, or the opportunity to redeem the discount that was offered. More importantly, I never received the brow lamination service that I originally paid for and expected. While I appreciated Sara acknowledging the issue, offering 50% off a future service meant I would have had to pay again to receive the results I should have received the first time. When a service doesn't produce the expected results and management agrees there was an issue, customers shouldn't have to spend more money to receive what they paid for in the first place. Even that offer was never followed through on. What disappointed me most wasn't just the service itself--it was the lack of accountability afterward. My concerns were validated by management, a solution was discussed, and then I never heard from anyone again. Since then, I have been seeing Prisma Medspa and have consistently received the results I was hoping for from the beginning. The difference in both the quality of the brow services and the overall customer experience has been significant. Businesses doesn't have to be perfect, but they should stand behind their services and follow through on promises made to their customers. Unfortunately, that was not my experience

Jcpenney in Washington Mo owes me nothing, I went there, not really looking for much of anything,…read morebut came out with a bunch of everything. This was a tax-free weekend, and on top of that, the sales were awesome, I saved a lot of money on all of the fabulous deals and when I got to the register the cashier game me a coupon that reveals a savings of 30, 40 or 50% and wouldn't you know my coupon was the 50% off. I live about 45 minutes away from this JC Penney but will definitely make it my business to visit again. Everyone from the customers to the employees was friendly.

I would give no stars for customer service, but I guess they do deserve a one star since the store…read morewas being kept clean. Went in to the Washington store to get shoes and do a little shopping. Not much to offer in the shoe department for larger feet, then headed to the plus size and why is it you want to dress the plus size women in old lady garb or wild colors that make us look like we are part of the circus. I have not had much luck at this store for a few years in finding anything for the larger gal. Headed up front to checkout with my shoes and tank. Me and the girls stood around talking waiting for someone to acknowledge us to check us out. There were 2 gals busy about 20 feet away arranging clothes, they did see us never said a word. We herd over the paging system to get help for checking customer out. We waited and waited, seen a lady running to hang some dresses up and thought OK shes coming. NOPE. Then another gal starts heading our way and turns the other direction as well. I said I will take my business elsewhere put the items on the counter and walked out. All she could say was OH I'm Sorry, Are you sorry becasue you didn't pay attention to your job and care about customer satisfaction or just making a statement. This store does not care to help customers, but the clothing laid out looks great. I took my business to Cato's, Maurice's and then to Target. Penny's did not just lose the 70.00 I would have spent but a customer that has been when them since 1994 and spent thousands of dollars over the years. I wouldn't hire anyone for my business if they said they used to work for JC Penny.