they have texted again. hmm. I suspect that they got my number from a funeral I attended about 5…read moreyears ago. And I let this review sit a few months after drafting. While I was at the funeral, my mind wandered. I calculated how much they were paid and how many hours it would take to do what they were doing. I tried to be generous, but may have not included enough hidden costs. I got around $100/hour. Now, I realise that some capital is used, such as a hearse, and a coffin showroom, and some labor is skilled, but most of the labor (that I saw) was unskilled, like standing and looking solemn. delivering flowers, maintaining a storefront. And I reliased during the funeral that all the calls for reform of this business are probably very appropriate, or that all of their workers are salaried. so, yes, I could provide details and then one person will no longer get spam texts from them (me), but sometimes you get one chance to get it right. I've been in a couple of place where the food was poorly done, and we said it was ok, because we could not interrupt the meeting, both emotionally and because there was not time. Somehow, helping these folks remove me from their spam list seems like that. This message partially brought to you as a work avoidance method, and by another spam text from them. if you need details to remove me, you are using an opt-out method and not an opt-in method.

Father in law died in late June, 2020. My husband dealt with this company through email and phone…read morecalls, texts as we live out of town. They were very responsive and helpful. At end of graveside service, I thanked them profusely for their services. Previously had used Neptune society for my own parents. It was nice to have details taken care of and felt relief at not having to worry about all the little things. However, I felt like a fool the next day when we realized the funeral director had the flowers in his trunk the whole time. He was busy socializing with our family and friends and he forgot to take them out of his car. There were no flowers at the graveside for the service!!! Can't believe we didn't realize at the time. Blaming grief for that. Will get a refund for the flowers but never have gotten an apology from the actual person who made the mistake. I know everyone is human and we all make mistakes but this was his JOB! No apology from that guy is what really ticks me off now tbh. Trying to forgive but can't seem to forget. My heart is still hurting from this. Definitely thinking Neptune society is the better choice for myself and my spouse after dealing with this funeral home.

I can't say enough good about these guys, they made the entire process easier and helped our family…read moreget through a very difficult time. I would absolutely recommend these guys and will use them again in the future, though I hope its not for a long time.

Have attended 2 services here. If I'm need of a home going service for a small funeral service,…read moreconsider Sullivan-Ellis. Mike and Sue are very helpful and can provide any assistance you need in preparation and planning. Obituaries, caskets, rooms for your loved one's funeral service are available. Parking lot is across the street. If you're in the Quad City area and of need, check out Sullivan - Ellis

Mike and Sue were wonderful to work with. They were so kind and sweet at the difficult time of the…read morepassing of our beautiful mother. Not only taking care of our beautiful mother but the care they demonstrated to myself, my sister's and my entire family. I cannot express how thankful we are for the generosity that they shown us. Thank you both for everything, making the experience sincere, comfortable and gracious.