I hate leaving bad reviews but I think it's important to be honest. That's why I use yelp…read more Had my hair done at shine last night.... I'm very disappointed. Not sure my stylist knew what she was doing at all. The salon is cute. Good location. However I won't be going back.

I have been seeing Ashley for over a year and she is amazing! All the other staff are very friendly…read moreas well. I have very thick and wavy hair and I like to have fun and funky hair and she always gives me what I want and has great suggestions. I'm getting married in 6 months and Ashley has been assisting me in growing out my hair (I have a pixie cut) Its been a very pleasant experience. She has gotten me through the awkward part without look hideous lol. If you are looking for a fun and friendly environment with good prices, see my girl Ashley!

My hairdresser listened to me when I saw I only wanted a few inches off. I wanted to keep my hair…read morelong and thick but with texture because it gets too heavy. She did exactly just that. Her head massage was fantastic and so was the blowout. I'd come and see Tonya again. The manager is ridiculous, though. She rolls her eyes to her customers. Not ideal.

Awful experience. After 4 hours salon session, I had to leave with damaged hair, involving…read moreprolonged bleach, dyes, & harsh chemical processing. 3 different (not matching) colours. Two days later, I had a trip abroad with a damaged hair. When back to Burnaby and contacted the salon, no excuses, just bla bla bla. "It depends on your hair"! Not professional at all.

Great place to get a haircut, hair color or any hair related services. You can pick and choose your…read morestylist or they assign you as per their specialties. Nicely organized things in the salon shows good management . Reasonable prices. I have been going to Bangtown since its location on Hastings street. This visit gave me chance to explore commercial drive location.

I was looking for a hairstylst in vancouver for a long time who is expert at bob cuts, and I found…read morethe best in Bangtown. Larissa took care of the details, told me how to style me hair after shower.She was very freindly yet so professional! I will be back for my next haircut with her for sure.

UPDATE: I would give KAST a negative stars I would. My…read morecutter provides sub par cuts. This cutter Leanne further has an extreme poor attitude to her clients. Please check the reviews on how crappy this studio and Leanne is. She even had the gull to tell me off and say that she would ban me from the studio. I have in fact been her client for several years. How very disappointing and frustrating. Her boss Amir tends not to be in the studio and I can't complain about this toxic cuts. Thankfully I've moved on.

Italia has cut and styled my hair for several years and I have always been happy. She is a master…read moreat her profession and I highly recommend her.

I've been going to Luxe for years and will continue to do so! It is always super clean, the staff…read moreand manager are very friendly and hospitable, and my hair looks absolutely gorgeous every time I leave! I would 100% recommend going to Luxe; you won't be disappointed!

Amazing and super professional, I'm always feel so satisfied with the service, I got pampered here…read more Very nice vibe, relaxed atmosphere, talented people working here.

I asked the stylist to use product in my hair and she refused!! She said, "No! I'm going to do it…read moremy way and if you don't like it, then I'll do it your way!" I 100% wasted $80!! My hair is a mess :(.

I had my first visit today for a root touch up and haircut by Josh…read more I am SO happy with everything at Poppy. The staff is friendly, the salon has a nice mellow vibe and the salon is open 7 days a week and professional products are used. Josh went way above my expectations. Not only is he super nice and friendly, he gave me a fantastic cut, color and style. I have finally found a hair stylist and salon that I love and will be a faithful client because I have no reason to ever leave.

I brought my daughter here, on a Groupon, and she received a terrific haircut with Lindsay. So…read morethat's the main reason for the high rating (which is ultimately what's important, right?). I should note that the Rain Salon is associated with the Chelsea Salon, in the same "Waterfall Building" on 2nd Avenue, at the entrance to Granville Island, under the Granville Bridge. Both salons share some (or all) of the same stylists, but the Chelsea is more geared toward quickie barbershop or clipper cuts, and the aesthetic is more industrial and concrete, and the site is smaller (so, more male clients usually come here), whereas the Rain salon is more feminine in ambiance and is more spacious and lighter. Unfortunately, although our Groupon specified the Rain salon, our stylist, Lindsay, was working out of the Chelsea that afternoon, so we went to the Chelsea. No biggie, but given the choice, it would've been nice to have been seen in the Rain. There's no dedicated parking, but we found metered street parking right away and the rates were surprisingly low (it was early in the evening on a weekday. Perhaps that made a difference?). One issue we had was with the scheduling: our appointment was scheduled for 6pm and we were there ten minutes early. And Lindsay was running late, as she was busy with another client. My kid was finally seen by 6:25-6:30. this might not be a big deal, but a half hour delay on a weeknight, which is a school night (and of course my kid had a TON of homework assigned that night, wouldn't you know it!). So that part wasn't great. But what WAS great was the haircut: my kid was thrilled with Lindsay's handiwork (and my kid balks at getting haircuts and is never happy with any cut or style, ever). I appreciated how Lindsay asked what my kid wanted, and how she spoke directly to my kid, getting to know what she likes and dislikes. And it all really came out GREAT. The Groupon was a terrific deal, and it came with a $20 gift card which we applied to some hair products here (they sell only Bumble & Bumble). They also have a very good referral program here, too (I forget the details but it entailed getting either $20 off or 20% off your services if you are referred by a client). I think this discount would offset the high price of services here (I think they're high, but in reality, they're probably simply competitive to all other better hair salons in the city). We were impressed with the cut and style, and Lindsay was great with my kid, so we'd return.

The first time I did a drastic cut was on my sweet 16th...getting ready to head out to see my…read morefriends, I didn't like the way my hair looked. so i grabbed a pair of scissors and started trimming..my long hair ended up being a cute short thing that ended below my ears-loved it! so i have been cutting my own hair..save maybe 3 or 4 times when i got it professionally done... i have now found my official hair stylist!! this little gem is hidden under the granville st bridge (beside a fantastic little japanese tea cafe!). I met up with Dylan and had such a fantastic talk with him first. I told him I have a very sweaty profession and have absolute zero tolerance for high maintenance do's. but at the same time-im sick of looking at my blah hair..i needed some life back! he washed my hair and delicately massaged my scalp and shoulders..then he started snipping...i have awesome layers that has given my real thick hair life i never knew it had! he somehow found the natural waves in my hair and made the cut to work with it..i have a completely different look without him even shortening the length! (because i grow my hair out every 2 years or so to donate to cancer) he showed me a very simple way to style it so i can keep the curls without being stuck in front of the mirror for 30 mins...and i have been complemented everywhere! even after a sweaty fitness class session! i LOVE it! Dylan is amazing..wish i could put him in my back pocket and take him everywhere i go...well, a girl can dream!

During a haircut in September 2025, I mentioned that I had had a positive travel experience to…read moreRussia in 1998 and hair dresser James Valiant somehow interpreted this as me being pro-Putin. His attitude suddenly changed after I mentioned my travels (and the hair stylist beside him declared defiantly that she is Ukrainian) and I can only say that he butchered my hair after that. In my defence, I have financially sponsored Ukrainian refugees to Canada and do not support Putin. As a client of Suki's since the '90s, I will not go back there again after this unprofessional conduct. I was willing to overlook him being an egomaniac but his lack of respect toward clients is beyond unprofessional. I should have opted out at ego-maniac. I used to cherish this salon due to the lore about Suki and loving the architecture of Arthur Erickson, but forget it. This salon is way past its prime.

Kelly, I just wanted to take a moment to thank you for the lovely hair colour and all the hard work…read moreyou put into it. You were so patient and kept me informed throughout the process, which made the experience so enjoyable. Your attention to detail and professionalism truly stood out, and I'm absolutely loving the result! A big thank you as well to Daniella, your manager for her amazing recommendations and guidance throughout the process. And a special shoutout to Mahroo for introducing me to you--I'm so glad she did!