Love Love Love This…read moresalon has exceeded my expectations. I had questions before booking my appointment and the staff was super friendly and answered all of my questions. I did a little bit of digging to find out which salon I wanted to go to and was so happy my new go to salon. The salon itself was really a welcoming vibe of love when you walk in. I had Bethany as my stylus and she did an amazing job and super friendly. All the stuff that I interacted with were all very friendly and welcoming. Definitely will be coming back.

I debated writing this review for a while, but I think it is worth doing. I have NEVER written a…read morebad review in my life, but this salon has the most confusing, least transparent, and most hypocritical pricing system. Let me start by saying the stylists themselves are lovely. This isn't about them. They were kind, professional, and genuinely talented. My issue is 100% with the management and policies that clearly care more about money and marketing buzzwords than about actual customer experience. I booked my appointment with my mom. She picked a "higher-ranking" stylist, so we expected her haircut to cost a bit more--around $30 extra. That made sense. The salon already lists all prices in ranges, which is fine (it's standard since hair length can vary), but their "starting" prices are already high. Whatever, I'm happy to pay people fairly for their time and skill. Then I get there and find out about their "SalonScale" policy, which means you're charged extra for the hair color product itself, weighed by the gram. My stylist told me it would be about $50 more. Annoying, but I was flying out of the country in a few days, so I just went along with it. By the time I was done, my haircut and color were over $400. For a single appointment. Meanwhile, my mom (whose stylist was higher ranked) wasn't even told about this SalonScale charge, and her total ended up less than mine. Our hair is the same length. So explain to me how that makes sense. If the haircut and color are already that expensive... what the hell am I paying for if not the product? , After getting home, I checked on their website to see their SalonScale policies. This is what pissed me off the most, and where it becomes hypocritical. They actually try to justify this extra charge as being for environmental sustainability. Here's what their website says: "We believe in transparency and efficiency, which is why we use SalonScale for our color services. We weigh out our color by the gram with every client to ensure perfect results every time. By weighing out color, we also eliminate waste, keeping in line with our mission to be more sustainable and leave less of an impact on the environment. With SalonScale, we separate the cost of color from the service price using a parts and labor model. This way, you know exactly what you are paying for." Sorry, but you do not believe in transparency. Nothing about this was transparent. I'm not standing back there watching you weigh color by the gram--you could tell me anything, and I'd have no clue. And "charging more money to save the planet"? Give me a break. You don't need to bill your customers an extra $50+ to be sustainable. Just use what you need and don't waste product. Stop using climate change as a marketing prop to justify upselling people. The haircut itself wasn't even what I asked for, but I take some blame for not speaking up right away. I left my hair curly, so I didn't realize how different it was from what I asked for until later. I came back the next day for a touch-up--they said they had a "no charge" policy for that, which I thought was great considering the expensive nature of my haircut. But after the touch-up, my stylist offered to "style" my hair. She phrased it like a nice gesture, a little favor. Then boom--it showed up on the bill as a $50 charge. That's not a favor. That's shady. You need to be upfront with customers about how much things cost BEFORE doing them. I checked online, asked in person, and asked again when I arrived for my touch-up appointment to clarify that there would be no extra charges. , Oh, and the final insult: they charge tax on the tip, which you have to pay. Normally, I wouldn't care, but by that point, it just felt like one last way to squeeze a few more dollars out of me. The sad part is that this could easily be a great salon. The stylists are good at what they do. But the way this business runs? It's manipulative, confusing, and anything but transparent. If you go, just know you might walk out paying $150+ more than what you planned (and with the feeling you've been taken advantage of under the guise of "sustainability").

I've gotten my hair cut here a few times now. I called short notice and wanted to see if they had…read moreany openings and they were able to fit me in today right after work! I didn't ask for anyone in specific because I wasn't certain who still worked here but they got me in with Kaitlyn. First time I got my hair cut here was years ago with Amanda. She did an amazing job. Not sure if she's still cutting hair here but she was very attentive and detail oriented. Another visit I had Breauna (Breanna) not sure of spelling of her name but she also did a great job on cut. She also gave me a bayalage that turned out fantastic! It did take about 4 hours but you can't rush beauty. My hubby gets his hair cut by Chelsea and if I had thought about it, I'd asked for her! But again, I called a little last minute and don't think she was available for the time they scheduled me! I got my hair cut today with Kaitlyn. She was fabulous! She was very friendly and patient with what I needed done. It was a simple cut but she was on it! She did a great job and I'll definitely be back to see her. Overall, it was a great experience and for the price of just a cut, it's a deal!

Had such a fantastic experience getting my hair cut and colored here. My stylist, Teawna, was…read moreabsolutely fantastic and so very personable. She took my hair color from brunette to red. All the sylists were friendly. I am very happy with the results, and I will be back.

Horrible customer service! They never even got back to me with an appointment time when they told…read moreme three times they would call me back. I guess they do not need my business. I wish I could give zero stars.

I have been going to Kristina for around 8 years now, maybe longer, and I have never been…read moredisappointed. She goes above and beyond! I can describe what I am looking for or bring in a picture and my hair is exactly how I want it to be every time. She even styled my hair the day before my wedding since she was going to be out of town the next day and it was still perfect the next day!! She is definitely one of the best! Kristina is the only person I trust with my hair. I also know a few women that go to other stylists at Tease & Toner and they have all been highly recommended.

Loved Leah - in town from NYC and she took such good care of me. My hair was amazing and just want…read moreI wanted. Highly recommend!

All around superb service - with extensive experience and a great smile and personality.read more

Enjoy every visit with Lexi. She really listens to what you want and walks your through any…read moreconcerns resulting in realistic expectations. Highly recommend!

Literally the best hair stylist I've ever come across. So sweet and genuine. Puts her love into her…read morework. The place is amazing with every detail thought out and I feel so welcome every time I see Cindy. She is the absolute best!

My wife and I love Nicole. Recently remodeled the Salon, and it is fabulous…read more Wouldn't go anywhere else!

The nicest people you will meet. Oh and they do great hair cuts. Nestled on block 200 of Downtown…read moreMooresville, they are right across the street from BB&T. Parking can be a challenge, but the girls will take care of the mop top.

I moved to NC 4 years ago and dreaded finding a new stylist. Willow Salon came highly recommended…read moreso I booked a color and cut with Jennie. It's been 4 years now and Jennie is still my go-to stylist. Everyone in the salon is welcoming, responsive and knowledgeable. If you are looking for a new salon, can't say enough about Willow.

Willow Salon has the best hairstylists around. They always do such a great job. My hair always…read morelooks amazing when I leave. I will be going here forever!

I love Jessica! I have referred all my family, as well as many of my girlfriends here and everybody…read moreis deeply satisfied. She does men's cuts, women's cuts, and she is a skilled color stylist! She has fixed ma y off my girlfriends bad color and cuts from other salons! And I know she helped me recondition my hair after COVID. she can help you repair your hair. And she's got a great personality and her hair salon is very clean. I've never known anybody not to be satisfied.

She is always late, over books and has an awful attitude. She also complains about what model…read morevehicle other hair stylists are driving. Her location is convenient but not worth the experience.