Been having V. cut my hair for about 6 months. She always does a great job and it's easy to get an…read moreappointment even if you wait too long like I always do!

I'm new in Euless and i saw good reviews of this salon especially of V, she was busy so Anne did my…read morehair and she did a good job, she was very detailed and thorough, they were very busy as lots of people coming in and they had to multitask, it took 3 hours to have my hair done but i don't mind cause i didn't have to go anywhere. i think i have my go to salon now. V and Anne are very welcoming and friendly. They did a good job too.

Bad experience and would not go back. Here is why…read more I had scheduled a time/day to get my hair cut. The stylist took 6 hours (no exaggeration) to do my hair. It got to the point where it was 10:00 p.m. and I just had to leave. I couldn't take it any more. She didn't even finish my hair all the way and she made me very uncomfortable. It wasn't until the next day that I realized just how bad my hair really was. My roots were not even touched and my hair was very uneven. To say that this was the worst haircut/dye that I have ever received, is an understatement. So naturally, I decided to go back to the salon and just ask them to fix it. I didn't make a big deal about it at all and I would have been fine just getting it fixed. Upon entering the salon the following day, I spoke with Jeff and explained my situation and how I requested to have my hair fixed. Jeff then proceeded to tell me that I would have to pay for another appointment...I politely explained the situation again and requested that my roots just be touched up and my uneven hair trimmed. Jeff stated he would have to speak to his supervisor (maybe, the owner?), Melissa and I would be contacted. Was I contacted? Nope. In fact multiple times I had to follow up and send multiple pictures to finally get another appointment scheduled. Luckily, when I came in and got my hair fixed, a new stylist fixed my hair and I was pleasantly relieved. It should be reiterated that no one including the supervisor, Melissa, the owner, or anyone ever contacted me to apologize including when I came back in person to get my hair fixed. In addition, I should also point out that whenever a stylist leaves the salon, the company sends out emails, and at times will explain why the stylist left. For one particular stylist, the email stated, "XXXX has left Willow Sage Salon on unfortunate terms. Her conduct has not been in line with our values, and we cannot continue working with her." In my opinion, this is unprofessional and these type of things should be kept in house. There is no need to air dirty laundry out to the public. By doing this, it doesn't reflect positively on the business and raises questions about the company and business practices. To summarize, all of this could have been easily avoided and I wouldn't have posted a review if better customer service would have been implemented. The owner or supervisor-anyone should have contacted me, apologized and resolved the problem immediately by booking another appointment. I shouldn't have had to continue to follow up multiple times etc. I will never go back. Do not recommend.

I loved this place. I set an appointment kind of last minute not hoping to find anything, but I…read moredid. I was so nervous since I hadn't been to a salon in many years, but she was amazing! She listened to me and cut my hair exactly how I wanted it. I was so pleased. The vibe was very chill and home like. I loved it and would strongly recommend!

Expectation versus reality. Ugh. Even my 6 year old asked why I didn't get the haircut/style she…read morewanted me to have once I walked in. Don't get me wrong. Everyone is super nice. Prices are good. Super clean. But what I got wasn't what I wanted/asked for. I even asked if the stylist wanted me to keep the photo out and was told it wasn't necessary. Showed the picture at LEAST 4 times and was told that this is popular cut which put me under the assumption that it was doable. When asked if I liked the cut, I said that I thought it should be shorter. I was shocked when the reply was "Your hairline can only go up so far". Hairline and haircut are two different things. I zipped my lips and just agreed to everything so I could get out of there and get it fixed elsewhere. Now to go somewhere else to get it fixed. Update: Went to another salon and got it taken care of.

I was looking for a new place to get my hair done as my previous stylist wasn't really listening to…read moreme anymore. This place jumped out at me as I drove on Dallas Rd and I decided to give them a try. The place is nice, and the staff are friendly. The treatments they give for your hair are really good, but the whole appointment felt rushed. Make sure to consult, shampoo, treat, cut, style, and blow dry in an hour? I wasn't really happy with the cut but felt shooed out the door so I didn't really say anything.

Recently got my Balayage done by Muna and couldn't be happier! I've been going to Stella Salon for…read morethe past 5 years and have always had a great experience. Muna is so talented and so sweet and understands thick, dark hair very well. All the stylists at her salon are very good as well and every visit is totally worth the 40min one way drive for me :)

I went to this salon for the first time today. Everyone was super helpful and friendly. I highly…read morerecommend Judith! She gave me the best cut and color! I will be back.

My model manager introduced me to Mouton's The services I consistently use: colour, hair…read morestyling/cut and keratin. I have been a happy Mouton's client since 2011.

I'm sharing my inspiration photos alongside the actual results I left this salon with, because the…read moredifference is unbelievable. I booked a full highlight and arrived at 11:45 for a 12:15 appointment. I sat in the stylist's chair and we spent a solid 20 minutes going over my hair, my expectations, and multiple inspiration photos. I was told the look I wanted was completely achievable. However, the results were uneven, patchy, and visibly over‑processed, with harsh light bands and inconsistent placement clearly visible at the top and sides of my hair. This is not a subtle issue. . . it's a full highlight that looks nothing like what was discussed or shown in my inspiration photos. During the appointment, I voiced concerns about needing more foils, a root smudge or shadow, and some actual color, because I didn't believe using only bleach and toner was appropriate, but I was reassured that everything was on track. When the stylist finished, even she acknowledged the visible striping and said she "needed more time" and "should have done more foils," blaming the front desk for not booking enough time to complete the service properly. That is not the client's responsibility. I requested a refund due to the clear quality issues and the stylist's own admission that the work wasn't done correctly, but the salon refused. I'm now having to pay another professional to correct the uneven, over‑processed areas. It's honestly shocking that a salon would treat clients this way instead of standing behind their work. Save yourself the stress. Stay away from this salon. I'm sharing my experience so others know what happened and what the response was when I asked for a fair resolution. I literally look like Kelly Clarkson's 'Miss Independent' album cover.

I came here for the first time after not having my hair cut for a while. Tay was AWESOME! She…read morerecognized the needs of my hair and, after giving it a good deep condition, got the cut just right. I have naturally curly hair, and it's hard to find stylists who know how to cut it. I highly recommend.

I loved how the young woman threaded my eyebrows. She was very gentle & talented in keeping with…read morethe unique beauty of each person. There was no wait time so she was very quick doing my mother and I. If you are in the area and need to fancy up your eyebrows I definitely recommend this place. The also give discounts to students :)

Elena is the best! Been going to her for YEARS and am so happy she finally has her own place. The…read morevibe is soooo chill, good for kids as well. Recently I've had to have some color correcting- Elena did wonders for my hair without sacrificing the health of my hair. I'll continue to be a loyal customer!

Awesome stylist!! Great value!! Consistently beautiful cut!! I like a more edgy short style and…read moreAnna nails it every time!!