The owner was very rude. I returned an item in brand new condition and the entire time she was…read morerefunding my money, she was going on about how expensive this is for her and she pays a great deal of money when people use credit cards. She made it clear that she was not happy. When I saw that she was refunding me too much money and tried to give her cash back to make up for that, she got more nasty and said she could figure it out if she wanted to, but that she has a client waiting, and she "didn't give a s***." This is the owner/stylist. Our entire transaction took under two minutes and she was impatient and rude the entire time. After she stopped ranting and even swearing at me, I walked out and said nothing else. Needless to say, we won't be going back. IN REPLY TO OWNER'S RESPONSE: She offered me a refund or exchange on the item. I accepted the refund. Claiming she was being so nasty to me because of her other customer, is absurd. My time is valuable, too. I was also a customer. The way she runs her shop, with no other people helping (at least when I've been there) does not make for good customer service. If she doesn't want other customers walking in while she is with a client, she should lock the front door. It's hard to believe she could treat me in the way she did, and in front of another customer, and not see any problem with that. Offering to give her back money that she overpaid me for the return, really set her off. No polite "thank you anyway," just angry, rude and vulgar to me. This was after I showed concern for her refunding me too much, and expressing that I felt bad she was potentially taking a financial loss. Bottom line, she offered a refund and I accepted. She complained about it the entire time and was inexcusably rude. I would fire an employee if they spoke to a customer as she spoke to me. She couldn't even squeeze out an apology. Thankfully, anyone wanting Aveda products can now get them at Walmart or on Amazon. Much more convenient, priced better, and no owner swearing at you across the counter.

This is the best Aveda Salon and best Salon ever! I enjoy Hair Services- Nail Services- and…read moreProducts! They provide the best customer service in the Nation! Jen and Tatiana are the gals I see... but you cannot go wrong with anyone! Everyone goes the extra mile! Excellent atmosphere! Schedule your appointment today... you will be glad you did... they keep me up to date with the latest styles!

.would never ever go there again asked for a simple layering and I got butchered when I voiced that…read moreit wasn't what we agreed on she replied she wasn't a specialist and that I would have to train my hair. Also what salon do you go into where they dry cut your hair. If you want your hair to look nice do not go to k&M Salon. I think they should just be a barber because she had five men waiting for trims.

Great prices, honest opinions, and delightful stylists. No wonder they're booked up often; thank…read moregoodness they have the option of scheduling an appointment on their website so I don't have to keep calling. Best place around!

From the owner: Blowouts, Full Service Color, Cut, Up-Do, Styling, Perms…read more Products: Conditioner, Nail Polish, Shampoo, Style Tools, Styling Products, Tanning Lotion Services: Beauty Salon, Facial Waxing, Family Hair Care, Mystic Spray Tan, Professional Products, Tanning, Wedding and Bridal Parties, Manicures & Pedicures, Acrylic and Gel Nails, Paraffin Pedicures, Red Light Therapy Bed Brands: Redken. Location Facts: Located on Main Highway 63. Right Next to Denelie's Pizza

I googled walk-in hair salons in Hayward and this looked superb! Walked in trying to make an…read moreappointment for that day or later. I was told that not only was there no reservations for the time that I was needing, they were not taking any new clients. So either they are fully booked like doctors, or they are throwing some ... shade.

Great, experienced staff. Comfortable, attractive small salon. Reasonable pricing. Handy…read morelocation.