What a great salon! Rossi greeted me with a smile right from the door! Bossanova music just setting the mood for a wonderful experience. Celest, my hairstylist, was so nice and personable I felt like I've been going there for years. I loved the steam machine for my hair. It really moisturized hair. By the end of my experience I got that I got the haircut I wanted and my gray/silver natural hair color was popping from steam machine and the special shampoo that take the yellow tint out of gray/silver hair! My neice referred me to salon and she left with a fresh bob cut! Only heard great things about Salon Tenshi and I now I know they are great! Cheers! Gina read more

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It was the worst salon experience my daughters and I had yesterday. If you have naturally curly or coily hair, this is NOT the place for you. I was very diligent when I went inside the salon the week prior to make my appointment to ask if they did natural hair. The receptionist assured me they did which I can assure you is not accurate. We started off with a scalp treatment which when she was parting the hair was very painful. (my hair was just unbraided from 8 plats the day prior so it was not tangled. Then the hair was steamed with the scalp treatment and then we went to the wash bowl. The scrubbing was so ROUGH, one of my daughters asked to check her scalp for nail marks. (never use nails to wash a scalp) In addition, when she was washing my daughter's hair, there was no caution taken to make sure the hair didn't get tangled and she over manipulated the ends with unnecessary rubbing. After the wash, there was a conditionner put on the hair, and that was promptly rinsed out. (NO comb or finger detangling done with the conditionner) At that point, I thought perhaps she would detangle with a leave-in. The hair was then wrapped in a towel and we each waited for almost 1hr while she worked on the other person. Finally we went to the styling chair during which time she roughly separated out the hair into 5 big chunks and then used her paddle brush and DETANGLED FROM ROOT TO TIP. I unfortunately had an appointment that evening and resisted leaving with wet tangled hair. Several times, I had to tell her that the hair was being pulled and that my scalp was hurting. At some point, I would take the hair and actually remove the shed and ripped hair pieces that were getting caught in the hair in order to preserve the rest of my hair and scalp. It was the most excruciating blowdrying experience for all three of us. (there needs to be some training on proper detangling methods) You can't detangle afro-textured or curly hair the same way you would processed or straight hair. The hair needs to be detangled first and either clipped away or twisted away in sections before you start blowdrying one section at a time. Also, you should ALWAYS detangle FROM TIP TO ROOT. With the amount of access to information nowadays, everyone knows that basic concept: Youtube, Google. It was a horrible experience and they should really not take on clients whose hair they are not trained to take care of. I appreciate the salons that have turned me away as this shows they know their capacities and care about the experience of their patrons and aren't just out to make a buck. A hair salon experience should not cause excruciating pain to the scalp nor should it result in unnecessary hair being ripped out. When you tell your stylist that you are experiencing pain, she should change how she's proceeding not tell you to push through. Telling me and my daughters that our hair is dry when she was styling the hair is illogical. Afro-textured hair is naturally porous therefore you need to deep condition after a clarifying wash and also add a leave-in before blow drying. None of those things happened! Most importantly you can't detangle un-moisturized, towel dry afro-textured hair with a blowdryer. This place is great if you have a relaxer, a Japanese treatment, a Brazilian Keratin treatment or straight hair. The entire time she kept telling us that if we got a Keratin treatment (which she insists isn't a chemical or relaxer???) that it would help with the tangles. I actually had to tell her that the tangles that we're experiencing are because the hair is not parted, it was not detangled properly and there is no moisturizing product on the hair. Worst of all, this entire process cost me $575. $160 for a scalp treatment, wash, flat iron and a trim. They charge $40 for a trim which is considered a cut? When I went to pay, the lady told me we received a "free steam" this time since that was our first time. How else was the $30 restorative treatment (never informed of this treatment) and $45 oil treatment going to penetrate the hair strands? It would be like charging someone hooded dryer time for a Rod set. EVERYTHING in the salon service is a separate cost and their prices aren't advertised. Never again! read more

What would I do without Salon Tenshi!? If you love your hair then just stop reading this and make an appointment with Brandy. She really cares about your hair from scalp to tip. I've been going to Salon Tenshi for almost 4 years. I've moved 2 hours away and I still make my way to Philly just to give my hair some love. The best part of the Tenshi experience is how they start your appointment...Morgan gives your scalp the scrub it's been waiting for. You can also get one of several treatments that are targeted for whatever your hair needs. I also opt to get the steam treatment which I finds usually helps my style last longer. Brandy has walked me through my first color, my first big chop and styled me on my wedding day. I trust her with every big decision involving my hair :) She's also great at eyebrows & makeup! She's glammed up my face for a few special occasions. read more

I had the pleasure to go to Salon Tenshi today to get a wash, cut (feathered look) and it came out perfect. My stylist was Celeste. She is very knowledgeable and sweet. She gave me great advice on how to restore my natural curls. My appt was at 11am, and I was out by 12:35pm. For my first visit I was given a complimentary steam treatment. It was the best haircut I have ever gotten. It was worth every penny and every minute. Fantastic. A friend of mine got the whole makeup and hair experience and she looked fabulous. From the outside, it looks like a house, but inside is very chic. Overall, a great experience and my new go to when I am in the city. Go already! read more

I had my first appointment with Brandy yesterday. She was fabulous!! I highly recommend the shop. It is nice, clean and well run. Brandy is constantly moving and gets you in and out. My hair looks great. I can't count the number of compliments I received on my new hairdo. The cost is a little pricey especially if you invest in the products that she sells but i think you pay for what you get. Well worth the money. read more

My first time experience was great Brandy was very professional and very knowledgeable about haircare, I will definitely be back again ... love , love , love the steam treatment and hair products used read more

I have been a faithful weekly customer of Celeste at Salon Tenshi for the past 4 years. She has restored my hair back to its original healthy state with a set treatment routine. I am always in and out in less than an hour weekdays and weekends. I highly recommend Salon Tenshi. read more

Tenshi because I saw them on the 10! show. And I heard Lori from the 10! show is a frequent client. I was also impressed that this salon was owned by an African American and specialized in African American hair. The salon is gorgeous, it is completely renovated and ultra chic. But my experience was average. When I arrived I was greeted by their receptionist. I arrived about 30 minuets early. I was not seated in the stylist's chair, Brandy, until 30 minuets after my appointment time. I did not realise that she was the only stylist!!!!! Hence the back-up of customers. I had a consultation with Brandy, which was helpful, and then proceeded to get my hair wash by an assistant. Salon Tenshi uses Phyto products. I have heard mixed reviews of this product. I have no complaints thus far with the Phyto products. I first received an oil treatment for the scalp and for the actual hair shaft. For the most part, I liked it. Afterwards, my hair was shampooed and then I sat under the dry for a 'steam treatment'. Which honestly is over-rated. It's simply a hair dryer that emits steam onto your hair as opposed to heat. It is suppose to kill bacteria. Although as a med student, I very doubt it. I am sure you can accomplish this same effect my placing a warm towel on your wet head. Afterwards, conditioner was placed in my hair. And then I waited and waited and waited for Brandy to finish with her previous clients. During the downtime, I decided to get my lashes done by the Asian receptionist. They were lovely. Finally, after waiting for about an hour with wet hair Brandy started on my hair. She means well. But can come off as being overbearing. Yes, you are the hair stylist, but I do not feel like being lectured on how damaged my hair is, especially when I went to another high end salon 3 weeks ago and they were telling me otherwise. I asked her to give me a bone straight look with bumped ends and she did. I was pleased with the final result. She also did my eyebrows, which she swore were over-tweased. That kind of irritated me, as a paying customer, you should do what I ask. Please do not lecture me. If I ask for your opinion or your expertise, you can then give your commentary. In all, I spent $120 for a oil treatment, shampoo, blowdry & flat iron, eyelashes and eyebrows. Would I go back? Probably just for a shampoo and blow dry. Pros: Ambiance, Decor, Phyto product line Cons: the wait Advice: If you do decide to go, please make an appointment. Try to arrive an hour before your appointment because you will have a lot of down-time and expect to be there for awhile. read more

I just recently moved to Philadelphia, and I needed a top of the line hairstylist to maintain my hair. A co-worker had recommended Salon Tenshi, and I went to see the salon she so was passionate about. I was impressed by the cleanliness of the salon, and professionalism of the staff. Celeste did a great job with my relaxer, and walked me through the entire process of how to maintain my hair. I scheduled another steam treatment before I walked out the door! I was most impressed with how quickly Celeste worked. It was so nice to get my hair done, and not be late for an event! I will definitely recommend Salon Tenshi to all of my friends that want an amazing salon experience. Side note: a salon that's open on Sundays is truly a gift from God!! You won't be disappointed. read more

My Aunt got her hair done here and it looked great! The stylist was able to take a style from a celebrity photo and bring it to life on my aunt's head. She did it effortlessly!! They are appt. only but very flexiable. There will be a wait because she takes the time to complete the looks. I cant remember the stylist name :( sorry but she is very popular there. She is good at doing transitions to natural without the big chop. Inside there smells wonderful very clean and earthy. Neo soul blast thru the speakers here. Very calming! Pricey yes but it cost to look like a celebrity! Enjoy! read more

Beautiful Salon! I bought a groupon and took a brave move to get my hair cut (i've never had it cut before). But it looked like Brandy got good reviews so i figured i'd give it a try. I got the and there was really no wait, they began to work on my immediately. I was out within 2 hrs (i also got a steam treatment). Brandy was very professional, she gave me a hair consultation even before i got washed and continued to consult me as to how i wished to have my hair cut and styled. Though i was a little shocked at 1st by my cut (again never cut it) I love it! she did a great job and it compliments my face. I got so many compliments! By the time i walked out, my hair had the greatest flow and was just bouncing as i walked...awesome! i would def go back and recommend Brandy PS. The Groupon was actually for the other 2 stylist, but since i already made my appointment, she graciously agreed to take me still. that was very nice of her! read more

This salon is incredible! Truly. I went here with a friend for her birthday because she wanted to get "minx" nails. The staff was incredibly helpful and friendly. I just wanted to get a pedicure, but there was a special for first time customers where I got an hour long spa pedicure with free manicure! all that loveliness for $45! unbelievable! Definitely check this place out. They have a ton of promotions and coupons, too. read more

I was referred to Brandy by a friend who has been a client for 13 years. I was excited to have her style my hair and I was not disappointed. My previous regular stylist had damaged my hair and many sections were broken off. Brandy devised a plan to bring my hair back to life and I look forward to having her treat my hair. She styles, colors and cuts beautifully! She is officially my new stylist. read more

Good place, good products and great service. It's not cheap but for taking care of your hair, you need good quality. Brandy did an amazing job, will be back read more

I must say that Salon Tenshi was a paradise of an experience. Ronatta was just the sweetest and very knowledgeable on her craft. Talented is an understatement. The atmosphere was very laid back and chic. The clients as well as the stylist were so very pleasant. It's a bit pricey but trust me you get what you pay for, I got just what I've been looking for in a salon. I normally do my own twist outs and coloring (which is why I was there getting help) myself. I came to my stylist with a project for her to bring back to life a sad looking, breakage in spots head of hair. Ronatta took it and made magic happen. At first I was taken back because after she cut all the dead damage hair off I had a little more than a TWA (Tiny Winy Afro) but I have fallen in love with my look. I can't wait to go back for my bi weekly maintenance once I get back into town. If you're looking for magic....look no further than Tenshi read more

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I decided to try Salon Tenshi because I saw them on the 10! show. And I heard Lori from the 10! show is a frequent client. I was also impressed that this salon was owned by an African American and specialized in African American hair. The salon is gorgeous, it is completely renovated and ultra chic. But my experience was average. When I arrived I was greeted by their receptionist. I arrived about 30 minuets early. I was not seated in the stylist's chair, Brandy, until 30 minuets after my appointment time. I did not realise that she was the only stylist!!!!! Hence the back-up of customers. I had a consultation with Brandy, which was helpful, and then proceeded to get my hair wash by an assistant. Salon Tenshi uses Phyto products. I have heard mixed reviews of this product. I have no complaints thus far with the Phyto products. I first received an oil treatment for the scalp and for the actual hair shaft. For the most part, I liked it. Afterwards, my hair was shampooed and then I sat under the dry for a 'steam treatment'. Which honestly is over-rated. It's simply a hair dryer that emits steam onto your hair as opposed to heat. It is suppose to kill bacteria. Although as a med student, I very doubt it. I am sure you can accomplish this same effect my placing a warm towel on your wet head. Afterwards, conditioner was placed in my hair. And then I waited and waited and waited for Brandy to finish with her previous clients. During the downtime, I decided to get my lashes done by the Asian receptionist. They were lovely. Finally, after waiting for about an hour with wet hair Brandy started on my hair. She means well. But can come off as being overbearing. Yes, you are the hair stylist, but I do not feel like being lectured on how damaged my hair is, especially when I went to another high end salon 3 weeks ago and they were telling me otherwise. I asked her to give me a bone straight look with bumped ends and she did. I was pleased with the final result. She also did my eyebrows, which she swore were over-tweased. That kind of irritated me, as a paying customer, you should do what I ask. Please do not lecture me. If I ask for your opinion or your expertise, you can then give your commentary. In all, I spent $120 for a oil treatment, shampoo, blowdry & flat iron, eyelashes and eyebrows. Would I go back? Probably just for a shampoo and blow dry. I doubt if I will be a regular for my touch-ups. Pros: Ambiance, Decor, Phyto product line Cons: the wait Advice: If you do decide to go, please make an appointment. Try to arrive an hour before your appointment because you will have a lot of down-time and expect to be there for awhile. read more

My stylist was Celeste 1. This is not a natural hair salon as advertised 2. my haircut was lopsided 3. I stated I did not like my hair straight, but she made no effort to give me something with a "natural" texture I would not recommend or go back! read more

Thank god for Yelp. I just discovered I can leave a review. Note this review is from 6 years ago but I cannot and will not forget the service I received from here. I came in for a relaxer for my prom back in 2010 (18 at the time) and was attracted to the salon because they had offered the Phyto brand of relaxer at the time. Upon entering the salon, the staff was somewhat aloof, however I believe the owner of the salon was more cordial when my service was started. After my service however, I was largely ignored and while waiting in the lobby area to be picked up by my parent, I inquired about some products for hair upkeep. The front desk woman laughed at me and started to mock my word choice repeatedly asking what did that even mean. I remember being confused by her reaction and I explained what shampoo or conditioner would you recommend I buy. She just laughed and said "yeah, right. go look for yourself." and walked away to go to the back of the salon to sweep away clipped hair. I just remember feeling depressed after the visit and not knowing what to make of it. It was my prom coming up and I already was self-conscious and this didn't help with any underlying self-doubt young adults tend to have about their appearance prior to such a landmark event. I had initially liked my hair but that service left me feeling horrible inside and I never returned. I'm happy to see they have a yelp page up so that I can now share that story. They have probably changed some things in the past 6 years so giving the benefit of the doubt but I still look back on that day and wished I had spent my money somewhere else (I spent about $200 that day after saving up for a few months) where respect of guests is routine and the focus is on building up the confidence of the people who enter your doors. read more

I was a Salon Tenshi customer from December 2013 to December 2014. I had some color damage from a previous salon, but my curl pattern was mostly still intact. I stressed to my stylist, Brandy, that I wanted it to stay this way. After getting my hair done every week (being reassured that no heat damage would occur) by the same stylist for 6 months, I washed my hair at home to realize that I had not a single curl left. Brandy somehow neglected to mention this. She's also very defensive when you ask her questions or make requests in terms of hair and during our final conversation, she completely denied seeing anything. I was discouraged from doing any sort of natural style because she guaranteed that I would experience some form of breakage. In addition to that, the stylist pushes Phyto brand products religiously, really only does two hairstyles, isn't terribly good at weaves and in retrospect is overpriced. Her business practice just felt deceptive and like her goal was to make you spend as much money as possible. In addition to that, her receptionist messes up appointments from time to time, which is inconvenient. The positives of the salon are that you will generally be in and out for your service. She schedules according to what she can handle. Brandy also has a professional clientele so there's not any "ratchetness" here. Lastly, her shampoo girls Morgan and Nicki (sp?) are fabulous and very personable. All in all, I have seen her do some ladies and their hair flourishes. Visit at your own risk. read more

Not an authentic natural hair care salon if you only know how to use a flat iron on natural hair.