I am so thankful ! They save us so much money and time ! They did everything and resolve our issues…read morefrom 2001-2005 ... IRS froze our accounts and we get all money back , because of them ! Was not easy case but , they did it !! Thank you to Erin for her patience with me and the whole team !!!

The team at Vazquez & Associates have been amazing to work with. I had a situation where I was…read moretrying to figure out the estate tax situation where the estate hadn't filed for its taxes for the past 6 years. Louie and his team took on my job with knowledge, professionalism , and clear communications. Willing to take the time to answer my many questions and address any of my concerns with concise explanations. As new aspects of the estate became clear, they quickly addressed the discovery and even took the time to validate the information. The estate itself was a headache, but between Louie, Erin, Priscilla, Martha, and Tania, they gave me the trust and confidence that at least the estate taxes were being done to the best of our abilities.

Absolutely love this bank location. We have been going to do our banking at this location for the…read morelast 10 years. The staff are knowledgeable, kind and professional. We especially love the drive-through service.

I went into the Branch this morning to have 45 minutes of my time waisted. I have several accounts…read moreat this branch. I went into the branch this morning at 10:00 to open an account "QIT" a qualified income trust account. I entered to the counter and asked to open a QIT account . The teller looked confused no stated she would check with one of her bankers. After 10 minutes i was approached by an older woman. Again i explained my reason for being there. She seemed just as confused. Then asked if "I had an appointment". After i replied Nom she indicated she would check for an associate but tht i may need to make an appointment. A gentleman then came out and yet again i was asked how they can help me. AGAIN, I specified i needed this certain account. I was then asked to the office and the gentleman proceeded to basically try to figure out what this was. I reiterated it was a trust account. He asked for several pieces of information that was clearly within the document i had handed to him. Lack of Knowledge, lack of appropriate customer service help, and lack of social knowledge as to how to speak to people as well as help in such a situation. Very Sad. I am horrified by the lack of knowledge by the staff.