Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Ghosted me, never called me back. He may be okay with "minor" issues. Would NOT recommend.read more

Brian is terrific. Our go to for help. Fast, efficient , knowledgeable and reasonable. Highly…read morerecommend Will use again, if needed.

Cleaned up old computer. Transferred to new computer the contents and set it up. Great job by Brian!read more

My six year old iMac was operating in full turtle mode. I usually get more than six years out of…read morethem but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive…read more However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again.

I called this place and asked if they would install Windows on my desktop. They said "Sorry we…read moredon't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow.

I have used this place twice. (Which, by itself, says something!)…read moreI found them both times to be responsive, to give fast service and to do what needed doing. What more can you want? Oh...and perfectly reasonable prices, too! The rapid fix and the reasonable price was to the extent that the second time I went I was moved to give the repair person a $20 tip. (And I am a fairly cheap person.)

I just want to give a major shout out to Nate -- this guy is a legend…read more I recently moved to Pittsburgh for work, and unfortunately my apartment flooded due to a washing machine issue, causing water damage to several electronics. My renters insurance required a full diagnostic report, so I called around to a few places and got the sense that it was going to be a hassle. Then I called Above & Beyond Computers and immediately had a completely different experience. Nate made it simple: "No problem, bring it in. We're very familiar with insurance diagnostics. We'll take care of it." Like just super easy.. I won't get into all the details, but I'll just say he was extremely fair and easily beat out several other shops I contacted. More importantly, he followed through with zero surprises, no complications. On top of that, Nate is just a genuinely down-to-earth guy. The experience went beyond just getting my computer looked at -- dealing with my insurance company had me thinking the world was falling apart. I walked out of Above & Beyond Computers thinking, "well... at least Nate exists." Highly recommend.

Excellent, knowledgable, efficient, and reliable. I wrote an review in 2021 in a negative…read moremanner, it was in advertently written as COVID was an issue i blamed on the company, the company was in the process of being realigned becasue the owner passed away. This was not correctly reflected on the company, that was exceptionally well staffed with qualified technicions and the new owner. I highly recommend this company for products and service, I have been a customer since 2015. I have pruchased computers, printers, and monitors as needed, they fulfilled my needs with security, updates and service in an expeditious manner I highly recommend this company and all of its services and products.

Nick did an amazing job fixing my laptop screen. He is very sincere, reliable, and affordable. I…read morewill recommend his services at anytime.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

I have dealt with a few msp's over this past year but Tech Bytes have restored my faith in IT…read moresupport techs. Lost my server and not only did they recover my files and get us back up and working but they have always been available when needed and with great service.

This review is for the location at 2604 Brownsville Rd., Pittsburgh 15227. I found that location…read morevia Google and did a double-check with Yelp to see that the reviews were consistently positive, because I was in a minor panic. When doing some freelance writing on my couch the other night, I picked up a glass of water and it tipped over, falling directly into my $1,200 Lenovo Yoga laptop. I tried to flip it over to get all of the water out. I tried to open up the back to get the battery and/or hard drive out. I failed on all counts, and it was pretty clear that the laptop had immediately short-circuited and wasn't coming back to life. At that point, your concern is your data - your many, many documents and photos that you were going to back up one day, but something else always took precedence. (If you're reading this, back up your data. Now.) When you call the Secure Data Recovery phone number, you get a main office and they put you in touch with your local location. For me, that was just a few miles up Brownsville in a small shop that repairs cellphones, handles bill payments... I never would have noticed it. Jay was very honest, saying that if they could recover the hard drive data there at the shop they would try - and would even try to dry out and repair the laptop if at all possible. If they couldn't get the data, they'd send it out to Secure Data Recovery's main office where they have a clean room, are very good at what they do, but it would be more expensive. By the end of the first day, they were able to confirm that, unfortunately, my laptop was history. The motherboard had fried and would be cost prohibitive to replace. They did think my hard drive looked to be in good shape, but couldn't read it, as it was an SSD drive, without a special reader they had to order and would have in the next morning. The next morning, they got the reader as promised, plugged in my hard drive and called with the good news that all of my data was there. They gave me the reader with the hard drive inside, which could be plugged in via any new computer's USB port and the files transferred with no problem, for... $75. Out the door for $75. A lifetime of documents and photos, saved. So fair. I will not hesitate to use them again for computer issues (hopefully never again to include data recovery) or phone repairs, or to recommend them enthusiastically. Thank you, Jay and tech team!

My old Apple MacBook was exposed to water during a rainstorm while in my shoulder bag during a trip…read moreout of town. Once I returned home, I tried to power on the MacBook and nothing happened. It was able to take a charge (the light turned from orange to green), but the device was otherwise dead. Since I needed access to all of those old files not stored in the "cloud," I started looking for recovery services. Long story short, I dropped off my device in the storefront shop after making an online appointment, then I was quoted an exorbitant fee (like over $1,000) for recovery. These are not video files or anything complicated. I had to pay $37 to have my MacBook returned to me. Secure Data Recovery Services took out my SSD and then put it back in before returning. Total waste of time! Would not recommend, unless you like wasting time and money.