1. Sam Gindin

    1. Sam Gindin

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    Life insurance

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    5 years ago

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    CRS Insurance Brokerage

    CRS Insurance Brokerage

    (3 reviews)

    Southeast

    CRS is TERRIBLE, stay FAR away from them. I changed my company name and Sara Moore (Agency CA Lic…read more0D40572) told me that I needed to pay the full premium before I could make a name change. I expressed concern with that, because if they were going to have to re-write the policy, I was worried I'd get screwed out of my premium (~$3500). She assured me that since ownership was staying the same, they would not have to re-write the policy, so I paid the premium. It then took CRS TWO MONTHS to tell me that the policy would have to be re-written! Jump through all the hoops for that and the company decides not to write the policy! CRS gets me placed with a different company and then cancels the first policy (that they dragged their feet on for two months) and now I'm out almost $600 (still waiting for the $2900 refund)!! And of course there's ZERO accountability from CRS, they're just blaming the underwriter. I can't even get a phone call back from a supervisor and when you call there nobody ever answers the phone. These people need to be shut down!

    This may be with worst customer service I have ever experienced. If you call them, no one will…read moreanswer. If you email them( for weeks) they still will not answer. Imagine if you really needed them to take care of something serious. The owner seems to have disappeared and has let the clowns run his operation. what a complete joke. Do not use this place. You have been warned!

    Sam Gindin - homeinsurance - Updated July 2026

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