I remember the doctor reassuring me that I would be conked out and miss the whole ordeal entirely…read more Well, drugs affect me different from others and this is NOT exactly my experience, haha. At the beginning of my colonoscopy, I was chitchatting with the hot little anesthesiologist, asking if she would like to take look under my gown? Next thing I know I conked right out, all of a sudden like too! It didn't seem like long and I'm waking up again, in the middle of my colonoscopy. Dude! I want to stop right here and say that the drugs she used were freaking awesome! Anyhow, I would've thought waking up mid-colonoscopy would have distressed me, but it didn't. I rolled my head over and looked at the screen and said, "Hey, izzat my colon?" They panicked a little bit and asked if I was ok? Now I'm not a doctor but I was in no pain at all, so I told them to carry on. I then started watching the screen for a few minutes like it was my favorite old episode of Andy Griffith. Then I re-conked. The best part of the whole thing is all the farts that followed me home. LOL! I was a little outta tune but a with what went on back there, that can be expected. The bonus part was waking up mid-procedure and seeing what my other end looks like. I guess the scariest part of my experience was just me worrying the whole time that my wife would be right and the doctor would find my head up in there somewhere. All in all I give this place a 5 star rating. The place is very clean and they're all very professional and friendly people, I'll definitely go back again.

I never understand why they have you be there 3-4 hours before they get to you. A total wasted day…read more. Will prob look for another place next time

The best care in Lubbock!! The staff are absolutely phenomenal! I have found Dr Mccarthy to be very…read morehelpful and knowledgeable in all aspects of caring for me

UPDATE: after all that and never even getting to see a doctor, they fraudulently billed his…read moreinsurance and sent him a bill for the difference. Dishonest and crooked.

As a Registered nurse with 40+ years experience, I would never recommend LDDD to anyone. It can…read morebest be described as a colonoscopy mill. If you go in with symptoms -- it's one symptom per visit and one test ordered each visit. Doctors do not return calls or call to discuss results...make an appointment, it appears. You can call and call the office, waiting on hold through your entire lunch break from your job and never reach anyone, nor anyone call you back. Messages through the patient portal are ignored. After they've made their bucks on GI tests, you're told to go somewhere else. The office staff is rude and unprofessional. Like the previous reviewer, I brought in my insurance plan which stated it covered colonoscopies 100%, even though investigating a diagnoses, but they still insisted on collecting over $300 copay, but just try to get it refunded! You're told to contact Dallas which isn't responsive. No address or contact information for the company -- fly by night and hiding. I would strongly advise going to medical professionals and avoid LDDD.

We were in a hospital full of specialist and NO ONE can figure out ANYTHING regarding what's going…read moreon with our son. The gastroenterologist is saying it's hematology problem and the hematologist is saying it's the gastroenterologist problem .. the (GI) doctor went above and beyond to try to help figure out what was happening. We truly appreciate her and her efforts. However, the hematologist made us feel like we were a bother to him and didn't want to run any test and asked the basic questions, like what's wrong.. then stated, I don't feel this has anything to do with hematology and left it like that! Didn't try to dig any deeper. We felt like we weren't seen nor heard! The most memorable nurses were Ross and Gino. They provided exceptional care. The compassion, professionalism, information given, and they answered our questions w/o making use feel like they were dumb questions (even if they were) Ayden, one of the nurses aide, was outstanding. He was always checking in to see if there was anything needed. Anytime the help light went off he was here w/o hesitation.

Place is a joke. Do whatever you can to not go here. They are rude, take forever and give mediocre…read morecare.