Questionable billing practices and unfriendly office staff. Would recommend going elsewhere.read more

Sadly Dr. T moved on and is now teaching. Speaks volumes for just how good he was in private…read morepractice. I had similar experiences with Dr. N -- felt like I was pushed on her and just didn't seem to be the complete package as Dr. T. But, went back and there's a NEW doc, and he's great. So now it's just Dr. S and NP Catherine; plus the staff is warmer so I'd say give them a try!

Excellent physician. Caring, intelligent, and really listens! Office staff is nice, but busy.read more

Dr Van Horn tries hard to be personable, but it's very much not in her nature. Conversation easily…read moreshifts to a political agenda where she doesn't want to take your concerns seriously if you're in the minority. I asked her neutrally what she thought about the Covid vaccines and she told me Trump did a great job and Black people aren't targeted by Covid, they just have higher incidences of obesity and diabetes. Not only are those not the only health issues to be concerned about, it was NOT what I asked her about. She said she would send me articles proving her point.. which she never did. As a doctor she didn't listen well and she made me feel unsafe in her care.

EVMS is a quality place to come and get healthcare. They are knowledgeable friendly accommodating…read more They specialize in primary Care general health assessments consultation for complex medical problems they have the room with toy issues that handle patient care education and clinical research for patients with inflammatory arthritis and other connective tissue disorders. They handle infectious diseases dedicated to the prevention and treatment of infectious disease specializing in treatments of HIV and AIDS. They also have sentara EVMS comprehensive sickle cell program which delivers multidisciplinary care our friend Taylor treatment plans that address the diverse and interconnected challenges face by sickle cell patients. I have only brought a couple people over here for different services and I had services done for cancer treatment. I was truly satisfied with my service. The building is beautiful the parking is terrible, sometimes you have to pay sometimes you don't sometimes you can get close parking sometimes you can't. This is a busy facility plus you have a children's hospital here you have a heart hospital and I think a sex change hospital here. PETA is JUST ABOUT across the street. It's near Ghent. Lots of great restaurants nearby.

HORRIBLE!!!!!!! The doctors are great. Friendly, professional, thorough. But good luck getting a…read morecallback from ANYONE. The person i was seeing left the practice. It took over a week for them to send a referral (after I'd called FOUR times). Now the dr they've referred me to needs two weeks to "review" my file before they can even schedule me. I'll be out of meds by then, but that seems to be of no concern to anyone but me. The doctors care about their patients. No one else there does. I'm currently looking for a new doctor, not because I dislike the doctor I have, but because of how poorly every other aspect of the practice is handled. I would NEVER recommend EVMS to anyone. Ever.

This location was so fast, efficient , and caring even with the high demand of patient care they…read moreare experiencing with flu season. Our walk in visit was quicker than a scheduled doctors appointment! Nurses and doctors were amazing. Definitely recommend this location for pediatric care!

Just got home a bit ago with two toddlers with lacerations. Dr Vysa, Hannah, Kevin, and Debra were…read moreabsolutely amazing. Being an RN myself; I know what good bedside care is all about and these 3 compassionate nurses and doctor had it all and then some. I cannot thank you enough for your kindness, compassion, and impeccable bedside care that you provided to my toddler son and daughter. They beyond met my expectations and I will be forever grateful to all of them. Even the front office girl who checked us in was so kind and thorough....though I forgot her name.....sorry! You all were a blessing from God, much love to you all!!!

Dr. Werwath gives an astute and intelligent diagnosis My family has been going to him for years…read moreand always received great care!

I have been going to The Doctors in for years! Dr Werwath and his team are amazing! Be it for…read moreurgent care or ongoing care, I am always pleased. Your voice is heard and the doctors listen to what you say. Love them!

This review is 100% for Dr. Lap's "nurse." I called the practice back in November to make an…read moreappointment after lots of research and also seeing that this Doc took my insurance (looking because my beloved PCP of 25 years was retiring). I was told that for this Doc (unlike others in the practice that you can just schedule with) you needed to speak to her "nurse" first to discuss your concerns. Um. OK. Left my number for the "gatekeeper" to call me back. Three days later (after receiving no call), I called to check in. I was told that the nurse/gatekeeper was gone for the day. But was also told she called me according to the notes? Um. No. I have no missed calls on my phone, and seriously if she really had called, why didn't she leave a voicemail? No missed call. No voicemail. A week later I called back (stupid me, but I was really impressed with this docs reviews and credentials), explained that I have never gotten a call from the "gatekeeper" and the awesome receptionist (I forget her name - she works for the whole practice and is so sweet and amazing!) got her on the phone with me. And here we go. Said gatekeeper picked up the phone and immediately went in with - "I called you!" I explained that I had no missed calls (keep in mind I was not being nasty - my whole career is in CS so I know better) and no missed messages. She then literally said, "so what is your problem?" Um OK. I explained that I was looking for a new PCP since mine had retired. I also wanted to explore HRT because I was never sure about it, but wanted to talk to a new doc that might understand. What did I this Bish say to me??? Well, it's normal, you just have to deal with it. Oh, and she was supposed to talk to the Doc about scheduling me. She was going to call me back. That was the end of Nov. 2025. Here we are 1/6/26. Still no call. This might be the most amazing doctor in the US. But we will never know thanks to her condescending, not following up "nurse/gatekeeper."

Dr. Lap has been my primary doctor for over 20 years. She has an excellent bedside manner and…read morecomforting sense of humor. Dr. Lap is warm, sensitive, empathic and genuine. She and her team are grade A professionals who truly care about the total well-being of the person. I am able to get appointments when needed and I absolutely love the reception, nursing staff and lab technicians. I highly recommend this medical practice.

This is the worst doctor I have ever been to. The place is dirty and has an elevator with broken…read morebuttons. I had to wait for over an hour past my appointment time. The doctor was a young guy and needs to learn compassion. He was rude and talked down to me. They treat you like cattle with no respect. Please find another place to go. I will drive to Norfolk. These guys are not the best choice. Did I mention that it's very dirty !!

The other day I ran out of asthma meds. A great gal, Gina, went out of her way to get a doctor to…read morefill the prescription. Thank you oh so much!!!

Dr. Haden is a very well respected Doctor. He's very informative especially when it comes to…read moremedicine. Both my husband and I have been seeing him on a regular basis over several years. Always offers his expertise in health matters.

Hard to even get seen ..was told he was our pcp..never seen this doctor in my life.. when I called…read morethey said new patient apts were as far back as 6 months