I was not having a good day, with my car breaking down on route 80 just outside of Stroudsburg PA,…read moreon a Friday afternoon. I could not find 1 single car available to rent in that area that would allow me to rent the car in PA and return it in NJ, including 2 different Enterprise locations in that area. I ended up reserving a car at this Scranton Enterprise, but the corporate agent on the phone told me that I could NOT return the car the next day at the location in NJ, because even though they were open on Saturdays, they do not accept returns until Monday. Even though this sounded insane to me, I was forced to agree because I had no other options. I assumed the corporate office just wanted to bilk me for a 3 day rental because I was in a vulnerable position. Once I arrived at the Scranton location, I dealt with Salvatore,who immediately recognized that my forced 3-day rental made no sense, he adjusted it to 1 day and upgraded my vehicle. He was very nice, effective, and efficient. He apologized for my treatment,explained to me that it was not their office that made such outrageous restrictions on my rental,and got me on my way quickly. I was very happy and relieved at that point.

Wasted my time. Had a reservation at 9:00 am and said the earliest they had was 12:00. Called me 10…read moreminutes before 9 to say they didn't have anything.

I've had continually great service from multiple staff members at this Hertz location. Very…read moresatisfied!

Wow, with these reviews you'd think this was a last-resort type of option. In reality, Martz is…read moreScranton's lifeline to New York City. Since I moved to NYC, I've been taking the Martz bus to visit my family in Scranton pretty regularly. Let's say 6 round trips per year. I have never had any type of issue. I don't think the bus has ever been even ONE MINUTE late leaving Scranton or leaving PABT. While you do get a nice mix of working professionals from the stops in the Poconos, your stereotypes about *who* is taking the bus if not traveling for work are going to be pretty accurate. Is it painful to pay $133.99 to have to sit next to someone who spends the whole trip eating and talking on their phone? Yes. Have I witnessed people drink personal alcohol on the bus? Yes. Did I once witness a man--while on the moving bus--call Martz customer service (rather than speaking to the driver) to ask for the bus to be stopped due to cosmetic damage on the bus's exterior? Yes. Still, these people are greatly outnumbered by respectful commuters. It's not perfect, the price is way higher than you'd expect, but it gets the job done. The peace of mind and quality time with my family has been priceless.

The person who works at the Scranton terminal was really helpful. That being said, the company…read moresucks. You can call customer service but nobody will answer (even when you are second in line) or call you back. The online reservation system is confusing. It's actually one area where Greyhound is pretty good. I had no idea if my bus was late or not, and to switch to different bus is impossible online. It seems all geared to make you call the customer service number that nobody will answer

Excellent driver with impeccable manners. Enjoyable trip. If you are looking for a ride anywhere I…read morerecommend that you use this Service. Ask for Frank

From the owner: This is signature limousine/Car Service, Scranton, Pennsylvania. Please call 570-815-3366 to…read moreschedule your ride . We do airport shuttles, business meetings, doctor visits to New York and Philly area ect I have been in business for 20 years some of my clients are the New York Yankees/Scranton Rail Riders and the university of Scranton. and I am fully licensed and insured through Pennsylvania public utility. Give us a call