I was not having a good day, with my car breaking down on route 80 just outside of Stroudsburg PA,…read moreon a Friday afternoon. I could not find 1 single car available to rent in that area that would allow me to rent the car in PA and return it in NJ, including 2 different Enterprise locations in that area. I ended up reserving a car at this Scranton Enterprise, but the corporate agent on the phone told me that I could NOT return the car the next day at the location in NJ, because even though they were open on Saturdays, they do not accept returns until Monday. Even though this sounded insane to me, I was forced to agree because I had no other options. I assumed the corporate office just wanted to bilk me for a 3 day rental because I was in a vulnerable position. Once I arrived at the Scranton location, I dealt with Salvatore,who immediately recognized that my forced 3-day rental made no sense, he adjusted it to 1 day and upgraded my vehicle. He was very nice, effective, and efficient. He apologized for my treatment,explained to me that it was not their office that made such outrageous restrictions on my rental,and got me on my way quickly. I was very happy and relieved at that point.

Wasted my time. Had a reservation at 9:00 am and said the earliest they had was 12:00. Called me 10…read moreminutes before 9 to say they didn't have anything.

They have a decent rental car program for local Local around town Reasonably priced rentals even…read morethough they're old they run just fine and are not eye source

From the owner: Title and tag service, 65 yrs. in business. Tags for cars, trucks, motorcycles, ATV s, snowmobiles…read more, trailers ,RVs. Moving to Pa. we also do out of state titles and tags.

Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

Hertz's counter is right next to the baggage claim area and they do open a little later (and shares…read morea counter with Dollar). The staff were nice and pleasant. Because the airport is very small and there's usually at most 1 or 2 people in front of you (and most of the time, none!), you can drop in and out to get/drop off your car in just 5 minutes! The only things that made this less than 5 stars was..there's no place to view and pick your own car. I have a President's Circle membership and enjoy walking at the lot to pick the car that I want, but this place will upgrade you with a choice of one or two cars that they have (but since I don't know so much about cars, the choices don't mean anything much to me unless I see the actual cars!). The other thing is..you have to go pick up and drop off the car at a lot yourself and walk to a counter inside the airport to talk to a staff. It's pretty much a self service type of thing...so add maybe 10 minutes to your drop off time so you aren't in a rush to get on your flight when you drop your car off, too!

Arrived in Scranton late evening after delayed and cancelled flights from Chicago…read more We had the worst experience ever with Hertz customer service (the main office you get when you contact them by phone.) Because we alerted them that we would be arriving late, they cancelled our reservation and wanted to charge us double for our car when we arrived. Maria at the airport location spent a lot of time straightening it out for us and making calls to that horrible main office where the folks there were even rude to her. Kudos to Maria for her excellent service including following up the next day with the supervisors at the main office and with us. I won't be doing business with Hertz again but I wish Maria well at the Scranton airport location.

They had my part. Price is not real high service was great and was clean definitely will do…read moremore business here

Super helpful! The gentlemen even helped me after he punched out and his wife and kids were…read morewaiting for him. It's nice to see businesses go above and beyond to help unhandy people like me

OMG! As an Avis Preferred member, you should be able to walk to the counter, show ID, receive your…read morekeys and go. NOT here! Stood in line for over an hour while the only employee handled everything. Manager? At home. If Hertz wasn't $125 more I would have cancelled and rebooked. Booooo!

I would like to give 0! worst company, never order! terrible service! they gave a different car…read morethan what was paid for, lower class, broken and smelly. Hard to replace. Please, please , please find a different company!!! Don't rent in any location or state!