This is the best Sam's Club in the STL area in my opinion. It's organized and the employees are always helpful.

This review is specially for this clubs tire and battery. The whole department was fantastic to deal with. My car decided to throw a wrench in my plans and not start while I was in the parking lot, Mike came out tested my battery and determined that was the culprit. He got it started, pulled it into the bay, and replaced my battery all within 30 minutes. He even checked my tires/aired them up. What could have been a frustrating situation turned into a breeze, plus my instal was free due to my membership. I am super lucky my car decided this was the place to act up, I was in good hands! read more

We love Sam's Club! This location has great pick up options and is always quick. Their food is also delicious and for the price point for a slice of pizza, you can't beat it! read more

Sam's Club - Wholesale Stores Near Me - Chesterfield, Missouri

My order was canceled for no reason. I was told through live chat I would receive an explanation the same day. No response received and horrible customer service! Don't waste your time with live chat! read more

Store is always well stocked and employees are helpful. I wish their cafe had salads like other locations do. Also this location has very poorly stocked cafe - we got pizza slice to go recently and there was no foil or special boxes for us to take it to go and there were no tops for frozen yogurt so the mess we made in the car is still sticky. read more

The ground beef is disgusting. It contains a large amount of connective tissue which gives it an unwelcome chew. I read this is due to using meat that is either a cheap cut or it being cut too close to the bone. I bought a 3 pack of the 93/7 and had to throw 2 of them away. Also, the skinless salmon fillets are much thinner on both ends rendering a large portion useless for cutting into serving size. The skin on version are not cut this way. read more

This store is clean. They are a bit over protective about showing your Sam's club ID. I get upset when our elders are not spoken to respectfully. They lose a star for that. Because they have no excuse for not being kind. Ok, they get 3 stars. Shopping here was fun for me. But the kind lady in front of me one could not find her glasses and two could not find her Sam's card. The employee spoke down to her as if she was trying to gain access to Buckingham palace. Just uncalled for rude. Other than that it was a pleasure to shop. Yummy snacks and cleaning supplies. This store is safe and I will return. Unless they are rude to another person. Then I'll never return. Omg the backed goods are amazing. read more

I consider Sams Clubs in general to be "Wack A Mo" stores. You never know which store will carry which items and which store will stop carrying an item. I stopped by yesterday to buy items including a 5 pound container of Animal Crackers. NOPE, they don't carry them in the store but the St. Charles store has them. None of the stores have carried Salted Peanuts in the Shell for 6-8 months, now the St. Charles store has them. Just in time for baseball season, NOT !!!! The prime beef steaks that are carried are very random as to the tenderness and marbling of the steaks, that applies to all of the stores, Chesterfield seems to be the worst. You never know what quality you will find or what items you can find in any of the stores. read more

Clean, organized, cafe food delicious!! !!! Good deals at this location & employees are friendly'n

So this is a three level Sam's, that said I went to one in St Charles that hurt my feelings. Sticking is a bit off from the Wentzville location, that said clean and nice....just avoid the weekends. Also do not appreciate the scanning on the way out. I understand it's in the contract, but it is false imprisonment which violates the constitution. read more

Sam's and Costco are my stock up stores. I get my fresh chicken breast here to grill and box of washed salad here regularly. It's also a great place to find furniture pieces at a huge discount over traditional furniture stores. I'm sitting in a Sam's recliner right now! I bought Walmart stock years ago....and it's paid off handsomely! A very well run company that millions of people depend on for reasonable priced goods. read more

Sam's Club - Toilet paper! Well until it runs out! - Wholesale Stores Near Me - Chesterfield, Missouri

We did the scan to go. The guy at the door checked all of our pieces, and the white lady behind us he let go without without out checking her items. That made me feel so kinda of way. Since I am black, I am going to steal something from that... I work hard for my money so I can spend it - read more

This store needs serious attention from their corporate head quarters. Today I was in the store and there was a man with a dog that clearly was not a service dog in the store. He walked up to the new sushi counter display looking at the top shelf while his dog reached into the bottom shelf putting its nose over all the sushi containers on the bottom shelf. Then the man just walked away. I reported it to a female manager in the front of the store. I told her how the food was contaminated. She said that she would mention it to the other managers and continued to sit in the food court not concerned at all. This store seems to not follow the rules reagarding animals in food prep areas as seeing dogs in this Sam's Club is a common site. If i could give this store less than 1 star I would. read more

The gentleman who worked the restaurant is very efficient and organized. Everything is great!

I needed a new printer. Big Sis was with me October 7 to investigate the opportunities. She knows this stuff. I know the print button. We got assistance from a knowledgeable fellow on the floor. Thought we had it down. Called him back for further review of the two printers we were considering. Called him back again, and he was so generous with his knowledge and looked up a whole bunch of things to give us details about this printer vs. that printer. These details helped so much in making a decision about which printer to purchase. He was extremely helpful, and we appreciated his assistance and knowledge -- as well as him looking up details about each printer we were considering. read more

The bakery staff is wonderful! The afternoon shift bakery Associate really helped me a ton. She made sure my daughte's baptism cake was perfect read more

Sam's Club - Cake - Wholesale Stores Near Me - Chesterfield, Missouri

Best store for buying things in bulk. Sure it's nothing too different from a Costco but it really just depends where you live. The 1$ pizza is a reward for spending six hundred on grocery's that will last for a month. The store is very well kept and arranged nicely. My favorite part is the pharmacy in the back of the store. I got my my Covid vaccine and flu shot back there. Mask's aren't required but are, like every place else, strongly suggested. I would say the membership is worth it. read more

This is our neighborhood Sam's Club. We've shopped in several over the years but this one is closest to our current home so it is where we go most often. We allowed our membership to lapse last fall but just renewed. We found that we missed several items which were not available at Costco. Chief among those was a certain brand of bottled water. We also missed having them cut steaks to the thickness we wanted, something that Costco flat-out refuses to do. Therein lies the primary reason we allowed our membership to lapse...the number of times this particular club's meat cutters either did a crappy job or refused to cut steaks for us. We belong to both but I certainly prefer Costco. Based on how many people are each store on an average visit, I am inclined to say I'm not alone. read more

Hmmmm.....I view most Sam's the same; LARGE and in charge! They have mostly everything EXCEPT gas pumps at this location. Disappointing but overall I like this Sam's. read more

I can't think of a single way that Sam's club is better than Costco. Everything at Costco is better - from the product mix to the employees. The employees here all are unengaged and unmotivated to help. I wanted to cancel my membership because the customer service is so awful but after waiting in line at the customer service counter for over a half an hour, I joined several other customers and just gave up and left. read more

This is a pretty standard Sam's Club. I like Costco better than Sam's but maintain a membership to both. If I'm buying things for me personally I'm choosing Costco but Sam's has a lot of things I use for my business that Costco doesn't have. Main complaint about this location is no gas pumps! Service? That's funny...what's that? read more

Had alcohol at the forced checkout. Assistant took a long time and had a bad attitude. The machine spit the receipt on the floor. What a horrible customer experience. Costco for the win! read more

Optical department totally incompetent - ordered wrong prescription for my lenses and charged me for lenses and frames when they were covered by my insurance. So they screwed me out of $300 - when I asked tech to let me see my insurance print out that says what's covered she said only she could see it. That's how they screwed me out of $300! read more

Treats staff horribly. No workers seem to stay or around. Managers need to do better so empty when it comes to staff there. Go to Costco way nicer, better, staff and all. Don't waste your money at this location! read more

That one star is for the receipt that went to the floor when it came out of the self check machine, and I had to bend over and pick it up. Then I was told management was aware of it and no sense complaining. Then I approached the customer service desk and a manager put his hand up to stop me and proceeded to answer the phone. I told the woman checking receipts at the door that people in front of you are more important than people on the phone. She told me that Bentonville (headquarters) might be calling as if corporate was more important than customers. If Sam Moore Walton had witnessed all of this, he would have had a fit. Talk about an operation with its head up its..... read more

Sam's is always great for buying all the things you'll never stop using: tampons, toothpaste, macaroni and cheese, etc. But THIS is the location with SUSHI. And THIS is the location with the lobster bisque I love. And THIS Sam's has a whole AISLE of cereal. So, this is now The Good Sam's. And I will always get a hot dog and soda for $1.50 here, no matter how long I plan to stay. read more

Terrible service. Why do they have a phone. They don't answer it. Workers don't seem to like job. Left hand doesn't know what right hand is doing. Little organic Costco is 100better. read more

Patt C covered this place pretty well. Sam's as a whole is pretty awesome. I can even buy in bulk as a single person because they stock a lot of nonperishable items and I have plenty of storage space. Only 3 stars for this particular Sam's because the best part about being a member is *cheap* gas! The one on Manchester has the lowest gas prices around, usually by about 10 cents a gallon, plus a really good car wash for $6. I'll stick with that location for the gas alone. read more

I am in pharmaceutical sales and brought an organic juice for one of my offices this morning. It turns out it was expired as of date 7/28 and it is 8/7 today. I called for a refund and offered to send a picture of the bottle. They said I have to come all the way back into the store WITH the bottle the office already drank out of today to get a refund. I do not have all of the free time in my work day to dipsy doo back to the warehouse! My call was also passed among 3 different employees whom had awful customer service. I won't be back! No refund and over a week old juice. I could've gotten my client office very sick! Thanks Sams! I highly doubt that I spoke with a manager as the individual claimed. Terrible experience. read more

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Sams Club is a Sams Club! This one is well stocked, easy to get in and out of, and has very nice employees. And they sell lots of items, which is a nice thing when you are looking for items on a budget. read more

Horrible customer service at the "service" desk. Horrible. Not friendly. Not efficient. Not anything good. Not just today. Always. At least they are consistent. read more

We have shopped at this Sam's for about 10 years and have never had any of these fake news issues. We find excellent products, never past due, friendly staff, excellent pharmacy service and prices. This store much better than local Cisco, or Target. We constantly recommend it to our best friends! Dan D read more

This is my most frequented Sam's Club. They are never out of stock on anything I go in to buy and they always have some neat new things. And without here, I couldn't get my mexico coke fix. read more

Still the worst. Costco continues to excel with superior service. One hour to check out, understaffed with 4 checkouts open and lines to the pharmacy counter! No one seems to care. read more

I don't recommend this Sam's for senior citizens. I needed to pay my bill and can not walk real well some days. The service desk is next to the exit doors. I was not carrying anything to return. I had only my check and bill stub. Because I was not walking well I thought I could go in and pay my bill through the exit door. They would not allow it and a manager was the one that told me I had to go to the other door to enter. No one was at the other door to check me. I had to walk all that distance to make a manager happy. The employee at the service desk thought I should not have had to walk all that distance. read more

Their Customer service is not great in dealing with a confused customer. (they were mean too!!!) We wanted to cancel the rewards plus membership and they cancelled the whole membership and we weren't able to check out what we already shopped because technically our membership is already cancelled. They didn't even think of telling us first that very important info before they cancelled our membership!!! It was very frustrating!!! read more

I waited 30 minutes in line behind two customers that each returned only 2 items. I had one item to return. The manager finally came to help at the desk AFTER watching us stand in line for THIRTY minutes. I saw that she was too busy strolling several carts from various check out lines. She must really hate people if she'd rather move carts than help customers. read more

Well they made it right: not only did Sams Club let us bring the car back and fix the balance and checked the tire pressure for free, but they also renewed our membership and offered a gift card so we are satisfied with the outcome. OLD REVIEW: The repair shop busted two lug nut stems off our car so they had to take it to Firestone to repair it which took two days and all I wanted is a 10 minute tire rotation so stay far away from the Sam's Club repair shop at chesterfield valley. Not only that but we get the car back and now the steering wheel shakes violently at highway speeds and two of the tires have gone flat in less than a week. Did I do something to upset the Sam's Club employees or are they just that bad at rotating tires? read more

Tire and Auto - Saving some in the beginning may cost you in the end. Got a set of 70K Pirelli tires at 41K miles. Have put approx. 35K on the tires. One tire is basically bald and the other three will be lucky to get another 5K. We previously took the tires in for Sams to look at because they were wearing so fast. They basically said your car is out of alignment and it was not the tires. Since they themselves cant do alignments, we went to Dobbs Auto. Dobbs found no issues with alignment nor could they find anything that would cause they tires to wear so badly. We took Dobb's statement along with receipts from the tire purchase back to Sams auto. We basically got the same response. The tires are not wearing evenly so it must be mechanical. Again, Sams themselves cant even determine a mechanical failure and apparently a statement from a company that can is meaningless. Also, Sams is not an authorized dealer for Pirelli...something that would have been nice to know. Again, one tire is basically bald. Hard to believe a company this size is this petty. They literally offered no remedy, no credit, no nothing. It's no wonder why they are getting surpassed by the likes of CostCo and Target. Please consider carefully whether buying tires at a cheaper price is the best option...you may end up like me. Will never buy another set of tires from Sams or Walmart. Dispirited Consumer Mike St. Charles, MO read more

We plan to leave Sam's Club and move to Costco as soon as possible. We are really fed up with the attitude we get nearly every time we shop there. Last time we spent $120.00 on food only to have the cashier try to chew us out because we came in before 10:00 a.m. He acted like he was doing us a favor to take our money and said he would make an exception this time only.. When something rings up at the wrong price, we get attitude...........never an apology. I'm tired of places that don't appreciate my business, and this is certainly at the top of that list........... read more