No pressure ! Great service ! Kevin Brisco was very helpful. When I need more furniture will go…read moreback there. Very nice furniture !

I was not impressed. From the sales person to the delivery and the furniture. The salesman told me…read moreI could not schedule a delivery because I was one day from the delivery time. Really? I got it scheduled! The delivery guys were jerks. They put black jelly grease on the head of my bed frame. It wasn't there until one came back in and did it. The sofa as supposed to have Wooden legs but had plastic. The frame and seating support was by no means what they said at sale time. The mattress had a tare in it from them dragging it to bring it in. I did not bother to take it back. The owner lived down the street from me-if you get my drift so I donated the furniture. Do yourself a favor and ignore the reviews here. I tell the truth.

The Sales associates were great. My review is solely based on the mattress I purchased. I would…read morenot recommend the Dr Greene's Holland Meadow Firm Series by Serta. The california king size I ordered has a visible hump down the center and both sides sink. Serta claims this is normal. Well if this is normal, it certainly is not comfortable. I was offered to file another claim in the future if the sinks get worse or a 20% discount on another new mattress. I just purchased this set, I am not ready to spend addiitional money this soon.

From the owner: Welcome to Mattress Direct, your locally owned mattress store with over 24 years of experience. We…read moreproudly offer an extensive selection of top brands like TempurPedic, Sealy, Beautyrest, Serta, and Purple. Our state-of-the-art Bed Match technology ensures you find the perfect mattress tailored to your needs. We maintain a large inventory of in-stock mattresses for quick shipping, so you can enjoy your new mattress without delay. Enhance your sleep with our wide range of mattress protectors, frames, pillows, and sheets. Plus, you can shop with confidence knowing you're getting the best deal. Our dedicated team is here to provide exceptional service and help you achieve the best sleep possible. Visit us today to experience outstanding value.

Had a horrible delivery process which lasted almost 2 months. The salesman was the only good…read moreexperience.

I went to buy a mattress. First off the guy was only interested in selling me the 8000 line that…read morewhen i told him to show me less priced, he got irratated. Then took a phone call that lasted 20 minutes while I and my very pregant daughter just sat there. Needless to say, i did not buy a mattress from them. Although, a few days before my daughter had. Two weeks to deliver the bed then, would not pick up old mattress as she was told they would. Would not recommend this store to anyone.

It did take a while for the sectional to come in,however it is very comfortable. Just needed better…read morecommunication on the delay. I was not really nice when I spoke to management and I do apologize for this!

I needed a few pieces of furniture to freshen up my living room, and I was so pleased at the…read morewonderful selection this store had. But more importantly, I was pleasantly greeted by Corey, who is a sales person there and because of him my shopping experience was so much more pleasant than other places I had gone to. He was so knowledgeable and answered all of our questions. He made wonderful suggestions when asked. He made us feel secure in our purchase. This store should be so blessed to have him. What a wonderful representative. We receive our furniture in a few days and after testing the floor models, we are confident that we will be happy with our choices. They are both beautiful, comfortable and very unique and versatile. Highly recommend this store.

Went in , wanted to shop local and not a chain store and Al was very informative about the…read moremattresses . I don't think we would have got that at chain stores . Pleased with our purchase . Love when we can help a local business out .

Al is always available to meet our mattress needs. He is professional and honest with all the…read moredetails. He goes above and beyond to make sure we are satisfied and happy with our choices.

Vickie Joy King is writing this review of Mattress Firm because I was very pleased with the…read moreTempurpedic adjustable mattress and pillow I purchased from you. After delivery from Baton Rouge came, the mattress was not centered correctly, so sales representative Jason from Ambassador Caffrey came out to my home on his day off to correct that problem. I was so appreciative of Jason taking the time to help me out. He is a warm personable man who generously devoted his time to help make my mattress experience the best I could possibly have. Thank you, Jason, for your kindness and eagerness to help me in my time of need. Sincerely, Vickie Joy King

My husband and I are shopping for a new mattress and happened upon Mattress Firm and Mrs. Barbara…read more From the moment we entered the store, she was kind, helpful without being pushy and an all around joy to work with. She did not try and sell us on the most expensive mattress, instead, listened to our concerns and pointed us in the right direction. We can't thank Mattress Firm and Mrs Barbara enough!!! Looking forward to a great nights sleep!!!

The owner is very rude and not professional. I never see anyone at this place but from the road it…read morelooked like it has some nice rustic furniture. The moment i walked in I was definitively underwhelmed with the quanitity and lack of quality of the furniture. Everything looks extremely cheap with slapped on paint. No one greeted us when we walked in. We found a bedroom set that was not bad. I had to get the man away from the tv long enough to talk to us. I asked him about the price on that set to which he replied very rudely that prices are written on furniture and walked away... back to his tv. This particular set didn't have a price on it that's why we asked but either way not a way to treat customers. After the rude response we just left. Ended up getting a set that looks quite similar with better quality elsewhere the same day. His loss.

A massively dishonest company…read more This is a "scratch and dent" site for appliances. Understood. However, they advertise products that are "NEW OUT OF CARTON". What does this mean to most people? NEW - Sounds like the condition of the product should be "NEW" and NOT DAMAGED OUT OF CARTON - Sounds like this should be a company (in this case GE) carton - not a bunch of cardboard thrown together with plastic wrap The price was certainly a lot less expensive, even when you add the $585 shipping cost. That being said... The fridge was brought inside, unwrapped and right away we could see a large dent in the non-dispensing french door. Smaller dents on the freezer door, scratches on the handles of both the french doors and the freezer door. This is NOT what I paid for I called the store in Lafayette, LA almost immediately. Their manager acted like this was normal and "hey we're a scratch and dent store" and this is what to expect. I'm sorry, I purchased "NEW OUT OF CARTON" and not "COSMETIC DAMAGE - FAIR". I would never have purchased this otherwise. I looked up the cost to replace the parts and asked for them to credit back the shipping cost of $585.20 for the fridge. They said they would not do that and simply wanted me to return the fridge and send a new one. When I called customer service at 877-927-7957, they were as rude as could be by cutting me off, not getting me to a supervisor or a decision maker, etc Are they out of their mind? So they would rather pay $1,000 extra to ship back and forth rather than give me a credit to go away. So, I have now disputed this with our credit card company. I'm sure nothing will happen but the exchange, but this is NOT the way business should be done. As a side note...no wonder Sears is going out of business after over 100 years. They've lost their way

Worse experience I have ever had!!…read more I purchased a washing machine from here. I was under the impression I would be receiving a NEW washer. When my husband went to pick it up and bring it home, it had several scratches and dents, including a large one with rust. I immediately called the store to notify them and the salesman told me the store was a scratch and dent store so all their appliances have cosmetic issues. At no time during my visit there was I ever told this. I did not see any signs on the door or anywhere else when I went in that mentioned I would be getting an appliance with dents and rust. I purchased a washing machine for over $800 that looked like it had been used for a year. The salesman lied to me several times during the call, but eventually told me they would give me an additional 10% off. My husband had to take off work early to go and pick this up before they closed and could not do that again, so we agreed to the 10%. I asked him to please send me an email stating the discount was credited back to my card and he assured me he would. The next day I called again because I had not received it, and he said I would have to come into the store for the refund. When I went into the store, MY salesperson was not there. I explained to the person working what was going on and that I was just there to get my refund credited back. He was very rude and told me there was no way I was receiving a refund, because I had already gotten a 5% discount when I purchased the warranty. He asked me which machine I had purchased and when I pointed to it, he said well if you purchased that specific one, we will exchange it for that one. I tried to explain that I purchased that MODEL, not that specific machine, and was under the impression I was receiving a new one because I was not told otherwise. He then proceeded to yell and tell me I just told him I purchased THIS particular washer and I needed to make up my mind which one I bought. I was so angry and on the verge of crying I asked to speak with the manager at which point I found out this WAS the manager, yelling at a woman in his store!! He also got nasty with an employee while I was there. I immediately left and called the corporate office. The lady I spoke with put me on hold and called the manager. He told her he would get with his district manager to get me my 10%, but I haven't heard from anyone and it has been a month. I also reported the interaction on their website which I have heard nothing from also. I absolutely can not believe how I was treated in this store, all over a 10% discount!! I have given up messing with it, 10% is not that important to me, but everyone needs to know what type of business practices they have.