My son saw this practice months ago and we have been battling to get his order sent to a provider…read moreto get his needed CPAP supplies. Multiple calls, no response. Today I got a boy message saying the practice has closed and basically that they are gone and can't help with anything. They supposedly have a person on the "transition team" checking voicemail. We'll see. I left a message that if I don't hear back from them in a week I am filing a fraud claim.

I was given different information on the day of the diagnosis (mild sleep apnea) to the day I was…read morecalled for an appointment to be fitted for a cpap. I met my deductible so I was told by the office helper, after speaking to the physician assistant, that all I pay is $25 and the machine is mine. Then, 2 weeks later, I was called by the cpap dept, not for an appointment for a fitting, but instead I was given brand new information about having to pay 4 installments of 10%. But, since the 4th installment rolled into the new year, I would have to meet my deductible of $1000! I called the office manager about the conflicting information. He said he knew nothing about owning a machine for $25. The insurance company wants billing to occur in 4 installments. If I would have come in September then I wouldn't have run into this issue. It would have costed $162. What's unusual is that I did call in September and was initially given an appointment for December! After a couple of successful calls I changed my appointment from 10/28, then to 10/2. Furthermore, after speaking to the office manager, I then called my insurance company and they proceded to tell me that they do NOT require a '4 installments plan'. They just work with how they are presented the bill. They said they can conference with Sleepone and discuss this so I can buy the machine outright. But today the office manager told me they don't sell the machines, they only rent. When I tried to tell the office manager that the office girl told me it was mine to own, he said he didn't want to argue with me and that they don't sell, they only rent. And '4 installments' is the only way they handle their cpap transactions. He offered to give me my prescription if I could find somewhere else that would accept it. I thanked him and just hung up out of frustration. I was so excited to be diagnosed and to soon be able to start using the machine and get some restful sleep and hopefully become more energized. I'm truly disappointed with this bait and switch routine.

My wife called and made an appointment about a month and half ago. We were told that the results…read morewould take about a week after she slept with study devise and turned it in. When we went the next day the place was closed. Apparently they closed early for the weekend but failed to place a notice for all to see knowly that we would be bringing back the device the next day. Since, my wife has been trying to get the results of the study and has been calling with no luck! I would NOT recommend this place.

From the owner: When you are in need of top San Antonio, TX Dentists, call Premier Sleep Solutions-San Antonio. We…read moreprovide a variety of services from simple cleaning to more intensive dental work.

I had my consult for a sleep study today and was very pleased with my experience. Excellent,…read morefriendly staff and doctors. Answered all of my questions with empathy and care. Also the office is beautiful and relaxing.

WARNING: Avoid this place at all costs!…read more If I could give zero stars, I would. My experience with Texas Sleep Centers has been nothing short of a nightmare. In early August 2025, I was assured they could help me get my CPAP supplies. I traveled to their office, completed the paperwork with Ashley, and had my doctor fax over the prescription. From there, it was nothing but weeks of runaround, empty promises, and flat-out incompetence. Every time I called, Ashley told me the same thing: "Your order will go out at the end of the week." That call never came. Not once. By mid-September, I was still without equipment. When I finally spoke to someone new and asked for a supervisor, I got "Courtney." From the second she got on the phone, she was rude, condescending, and dismissive. She didn't greet me, didn't listen to my concerns, and cut me off mid-sentence to demand who I had talked to before. When I explained it was Ashley, she snapped, "Oh, she doesn't work here anymore--that's where the breakdown happened!" as if that excused weeks of delays and lies. Even worse, Courtney admitted there was no order at all in their system. The only thing they had was my doctor's prescription, which she then claimed was incorrect. I asked how no one thought to call me, or note any of my MANY follow-up calls, and she just said "No!"--no explanation, no accountability. When I pressed for details, she raised her voice at me, talked over me, and then told me she was canceling my (nonexistent) order before hanging up on me. This office is unprofessional, unorganized, and frankly, careless with people's health. CPAP supplies are not a luxury--they are a medical necessity. To be treated this way, with such disregard, is unacceptable. I will never recommend Texas Sleep Centers to anyone.

Sketchy! Walked in for my sleep study no one around. I was able to walk around the entire suite…read moreand found no one. Sat down in a dark lobby for a minute and some of finally appeared and guided me to a room. Shame on me for staying! The Tech was unkempt in her attire and had no personality. Felt insecure the entire night and didn't sleep well. Once my claim was submitted, I learned this business was not in-network with my Insurance- BCBS! Horrible service! Nightmares for the first time ever!

Love the positive and very helpful attitudes of everyone at this office. Dr Morales is one of the…read morebest I've experienced and I've been to a lot due to moving from state to state. He was right on top of things for me and got things done immediately. Plus he smiles!! Our visits were on FaceTime which helped me to see who I was having over my health and he was always on time! The BEST!!

I had my first FaceTime doctors' visit ever. Dr. C Morales made it very pleasant and easy. We…read morediscussed the issues and he gave me his professional recommendation for what I should do. I rather do it this way from now on, rather than going in person. Good job !!

Unfortunately, they don't accept Tricare or Medicare. Staff was courteous but their services are…read morelimited for some customers.

Good afternoon., great services. Smile. Clean. I dont understand but is working ja ja ja. Need to…read moretake the results to my Doctor he can read to. My is every 6 months. So far so good. Hope you enjoy yours. Feliz navidad y prospero año nuevo. God bless

This place was closed and the phone is not working either and I still need my consultread more

Do not go here. There are other options in town. Use those…read more Brief overview of my issue: Had a HOME sleep study scheduled. Was told to come in on SUNDAY to pick up the equipment. Didnt think anything of the weekend that I was told to come in. Drove 40 min. south, the place looked deserted. Looked online and their hours showed that they were CLOSED on Sunday. Checked their website for clarification. Also showed CLOSED on Sunday. Called their number just for a triple verification, and sure enough, it stated that they are closed. Now, this is for normal business hours as I was told the DAY AFTER I was scheduled to pick up my equipment. You can pick up equipment even if they are closed for business. THIS SHOULD HAVE BEEN COMMUNICATED. Whats worse, is the very next morning when they opened, I called, and they could not issue me the equipment I was apparently supposed to get the night before. Even though it was still there. Crock of crap. Go somewhere else.