If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

I came in with a bit of an embarrassing problem -- I had inserted my SIM card without the ejector…read moretool and it got completely stuck in my iPhone. T-Mobile was unable to assist and referred me to iTech. Tony was just about to close for the day, but he kindly helped me anyway and resolved the issue in under five minutes. My iPhone is back to working perfectly. Truly appreciate the fast, friendly service!

Superb service! Brogden communicates in real time,…read morecourteous,, professional workmanship with no hidden fees.

I dropped my phone and the protector I purchased on Amazon didn't protect the phone. Go figure…read more After searching on Yelp for repair services, I found Brogden. He responded immediately to my inquiry about his services. He told me what he believed was the problem and the price for repair. We met at a nearby Starbucks and the repair went smoothly. His fees were very reasonable and I would definitely use his services again.

My computer was slowing down plus the storage drives were 8 years old and almost full. I love my…read moreolder Toshiba Qosmio and rather than replace it and having to start new, I sent it to Fortress Computers. I got my laptop back and the technicians replaced the old drives with SSD drives with all my programs are running so fast I thought I had the latest computer. I had other issues I put up with and made a list and they took care of those s well. I've used them before and they've always been excellent and priced fair for the great work they do. They always give me options that I haven't thought of - but I'm just a novice and just want a computer to work with no surprises. I'm so blessed they are in business throughout this pandemic. If you are looking for quality and professional help, Marc and his techs are the only place to go! Gregory and Carol

It was my first time building my own custom gaming/workstation PC. My lack of experience led me to…read morean issue where my rig refused to power my gpu, fans and even boot up. Unable to figure out why that was, I brought my build to this place. Marc was very friendly and wasted no time taking it in for a 60 dollar diagnostic. Turnover time was less then 24 hours with explanation as to why I had the issues I had. They also adjusted/rewired my fans without costing me extra! Everything works now and I am ecstatic!

John came through for me. I'm a high-maintenance consumer, so the fact that in the end I'm super…read morehappy is a huge tribute to John's patience and focus. For some details . . . My 2016 HP laptop suddenly had a black screen. John diagnosed that it needed a new motherboard. While he was at it, he replaced the old internal hard disk drive (HDD) drive with a solid-state drive (SSD). Some surprises happened along the way, sort of like a home reno project, but he worked through them. I'm using my laptop already, and it seems to be performing better than before the black screen, thanks to the SSD and John's handiwork.

Like the second coming of Christ (I am so going to Hell), John got my notebook, then a PC up and…read morerunning in a couple days after my flake of a computer repair person was MIA!

One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

I got hacked this morning and Mark had appointments, but he still managed to get back to me post…read morehaste (not sure how he did it, I think he "snuck out to go to the bathroom" so that he could call me :). Bottom line, in a situation like that, when someone has temporary control of your email and contacts, time is of the essence, and Mark made sure he got back to me ASAP to give me all of the steps necessary to get my account back, eliminate any potential future damage, eliminate potential viruses and malware, and even assist me in restoring my Contacts directory (over 1,700 disappeared, which would have horrendous to try and restore). Crappy day to start with to be sure, but thanks to Mark's timely response, all is now well!!! Thanks, Mark!!!

Mark and his associate provided an excellent service in helping me fix and rebuild my gaming PC. He…read morecomes to your house and if he can't fix it there he'll take it back to his lab. He provided prompt responses and was extremely courteous to me and my household. I will definitely recommend his services in the future.

Highly recommend this business for mobile repairs. They provided the most competitive quote for an…read moreaftermarket iPhone battery replacement via a Yelp inquiry, assuring equivalent performance to an Apple battery and backed by a 90 day warranty. The experience was seamless from start to finish. The technician estimated a 45 minute turnaround, which was executed precisely on time, aligning perfectly with lunch reservations across from the kiosk at HaiDiLao. Post repair diagnostics confirmed optimal functionality, restoring the battery capacity to 100% from a degraded 76% state. The staff was professional and friendly, and the device now operates like new. Exceptional service and execution.

So quick and great service. I tried to get my screen protector repaired at the Apple Store, but…read morethey didn't carry any more for the iPhone SE. Found this place on the Yelp, called, and they fixed in three minutes. Thanks so much! It is in front of the Mac store between Macy's and Nordstrom's

Extremely effective and competent team. I came in with probably the most annoying job they have…read moreever recieved. First i spilled a protein shake on my M1 max 16" Macbook pro and they basically rebuilt the entire thing and it is absolutely pristine better than when I first got the refurbished unit. Then I walk in their doors a month later after an extremely complex cyber attack was targeting me because 2TB of malicious files were exfiltrated using the newly fixed computer as a staging area for my stolen intelectual property. They proceeded to fix it again and now it is quiet literally saving my life and business. Don't go to apple they are useless but this business is seriously skilled and competent and they deserve that elevated respect. Thank you Crywolf I don't think I will be laying any more disasters on your bench but it is good to know you guys are around if needed:)

They were super helpful when my Mac Mini hard drive died. I brought in my old (2014!) machine, they…read moreknew exactly what was wrong and what was needed to fix it. They were up front about costs and time, and delivered exactly what was expected. Also the customer service greeting from Autumn (the cat) was outstanding. Will absolutely use them again!