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    San Francisco Centre

    3.7 (1.1k reviews)

    San Francisco Centre Photos

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    Maruko X.

    It's so empty inside the mall, and it feels like a ghost town during the day. The Centre had already been on life support since Nordstrom left in 2023, and Bloomingdale's exiting the mall marked the pulling of the plug. I liked how iconic and eye catching the establishment is, especially the beautiful dome inside.

    Derek S.

    Dropped by the other day and was disappointed in how SF's flagship mall has now come into disarray... Numerous anchor tenants have left the mall, including Nordstrom and Century Theaters. Numerous parts of the mall were off limits including loos, entrances to the BART/MUNI. Security presence was everywhere from mall security at each entrance of the mall. Almost every tenant inside the mall also had a private security guard as well...

    Paparazzi Dogs sculpture.
    Lisa X.

    With the closing of so many stores in SF, and with so many big anchor tenants leaving this downtown mall, I started thinking about the beautiful dome located at the top level of this mall. This dome was constructed originally for The Emporium department store back in 1896, which closed in 1996. Then when the Westfield mall took over, it was incorporated into the new building. The dome is still gorgeous and modeled after the one in Paris. I hope that whomever takes over this building keep this historic and beautiful art piece alive.

    Amy O.

    8/3/223 It's been a very long time since the last visit.. maybe 2010?.. Coming from my city that has one indoor and one outdoor mall ..is eye dropping.. The fun times of shopping in Sac and Roseville.. A lot of changes and very busy downtown.. I have never seen so many security guards walking and standing guard of some high end stores. It was nice to see some different retail shops too. More tourists from different countries happily browsing and shopping.. Glad I had time to visit..

    Olive R.

    This once lively place has been going down hill over the years. It's really sad to watch. Week by week (month by month), stores have been closing. "Let's spend a day at the mall" is no longer a thought or even doable. About 80% of the stores here are shutdown. It's quiet and dark. "Fast fashion" and Bloomingdale's are the major stores open.

    Empty mall
    J. M.

    Wow! I had moved out of the Bay Area, and was in town visiting friends, Decide to visit my old stomping grounds, what happened to this thriving mall? Directory listed all these store but only around a handful is still in business. I am guessing once their lease is up, they will be gone as well. So sad....

    Jack R.

    Due to the pandemic, this mall has really gone downhill. A lot of the eateries both upstairs and downstairs have closed. So, too, have the shops. My favorite places such as the high end eateries upstairs and Ghirardelli ice cream shop and Williams and Sonoma and the specialty market have all closed down. This place has become a ghost town and I'm not sure why anyone would come here anymore other than to go to the movie theatre or maybe Bloomingdale's. Truly sad.

    Curving escalators
    Judy B.

    Beautiful mall! They even had the curving escalators, which are very rare! The store were spread out! Very clean mall! You can shop at Zara, Lululemon, H+m, Victoria's Secret and even get your eyebrows threaded! It's located in the heart of Union Square! Lots going on

    For security guards clustered together looking at Facebook.
    Scott H.

    Pathetically sad. Rapidly moving toward blight. Most of the stores have moved out. The remaining stores have lonely employees standing around as if in one of those abandoned Midwest shopping malls. Why would anyone come to this dump then spend over $150 on a pair of shorts at psycho kitty? The Adidas store is gone, so there's literally zero reason for me to ever come here again. Heading out I decide to walk through Bloomingdale's. Security teams guard the doors, and employees stand around and chat. Friday afternoon at 4:00 p.m., the employee to customer ratio is 200 to 1. There are more security guards in this store right now than there are customers.

    Inside
    Matthew H.

    Its a nice sized mall. One of my favorites to visit in sf due to the connection of Bart on the food court level. This makes it a fun stop to grab a bite in the food court, before venturing onto Bart. Recently visiting here, the mall security has been posted at the food court checking "covid papers" which to me seems a mute point, when there are transients in the mall actively spitting on people while walking by. So thats a problem, saw nothing done even as the lady who was spat on complained. Many of the hallmark shops are still present, but noticed many of the smaller shops that I remembered were for lease and closed down, due to a year of being closed. Overall, I enjoy visiting this mall when making a trip into the city with its wide variety of shops and restaurants.

    This was a shocking experience for me here. Upon entering the mall, I noticed that it was a little less busy than usual (especially since it was located in metro San Francisco). I checked out the map of the shopping mall and was very surprised that it had nearly 10 floors! I went to the concourse level, and the Panda Express was quite good. However, when I started going through the escalators to go upstairs, I began noticing that this mall is almost completely empty. There were nearly no shops. It was almost as if it was abandoned. Security guards were wandering around the empty mall, and I was able to spot a few stores, however, they were almost all dark and some had signs stating that it was permanently closed. I found a few stores, such as ecco and H&M which looked vibrant and open, however, some of them were also slightly empty. This led me to believing that this mall is dying and had a sense of uncertainty in its future. Overall, I had an okay-ish experience here. So much potential for this mall. But it was nearly 80% empty as of December 2025.

    Tarun B.

    I love this shopping center. Located right in Union Square this is the place to be. They have all the high-end stores you typically expect from a large mall. Nordstrom is the largest retailer in the store taking up most of the upper floors. As you go on the escalator all the way to the top my head was spinning from how high we were. We ended up going to the movie theater on the top floor and that was a trek as this mall has so many floors to go through. They currently allow you to go up to the rooftop but the view from there is not the best. They have tables spaced out and during the day it is not too hot and sunny. It is nice to dine outside during these times. They have a large food court downstairs with seating as well. They have several restaurants that I was not familiar with. I was impressed with all the different types of cuisines presented here such as NooBowl, Umai Savory Hotdogs, and Koja Kitchen. I ordered a California style hot dog from Umi Savory Hotdogs and was very impressed. My favorite time to stop by is during the winter holidays. You can see the famous upside-down Christmas tree from the roof. There are lights hanging down from every floor. I loved the architecture of the dome on the top floor. I saw lots of people taking pictures there. There is a short walk to the movie theater down the hall where we ended up finishing our Friday night. This is a nice place to visit if you are shopping downtown in San Francisco.

    Mall map!
    Kimberly W.

    A large mall in Union Square of San Francisco's City area. It has everything from Razor, a technology company that sells gaming hardware and other electronics to Burberry, a luxury fashion brand, to bath and Body Works, the go-to for everything with a nice aroma and beautiful fragrance to a 3 or 4 floor Nordstrom. The food court is on the lower level. There are plenty of food options such as Bearded Papa cream puffs, Chinese food, noodles, Boba, Shake Shack, etc. The mall was beautifully decorated with a Christmas tree and beautiful lights and bright decorations hanging. I visited every floor and explored the mall the whole day as it was raining. I enjoyed walking around and just looking at the decorations and checking out a bunch of stores during a rainy day. I also did some people-watching when I got tired. This mall was where I saw the most people I've ever seen during my trip to San Francisco - or well, Union Square in general; I guess this is where everyone hangs out. Great place to hang out when you have some downtime or when it's raining.

    Nordstrom holiday decorations

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    1 year ago

    This dismal mall is 90% vacant. Only two or three restaurants are still hanging on, and even those are pretty substandard

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    11 months ago

    Amazing hotel and location. Very clean and chill vibe. Arnicault bakery nearby is a must.

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    Holy dead mall!!! Nothing here!! Not quite true. There are some stores, but it's pretty sad.

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    Page 1 of 28

    San Francisco Centre Reviews in Other Languages

    Ask the Community - San Francisco Centre

    Is this place open for business during APEC?

    Yes.

    Are any stores having huge sales due to the closure?

    What are the options for parking?

    If you decide to park your car good luck It's better to take transportation!!!!!

    Do they have a Easter Bunny for a photoshoot?

    Thank you for your question Yasminn! This year our Easter Bunny has taken a break to color more eggs and be ready for next year! If I learn of any other location in the area that is offering this experience, I will absolutely let you know! Happy… 

    Do they have a Spencer's?

    Hi Nelly! No, they don't have a Spencer's. Nearest one is located in Hayward. Westfield Centre does have a variety of stores that sum up what inventory Spencer's has. Lid's, Claires are examples.

    Do they have Pepper Palace?

    Thank you for your question! Yes, Pepper Palace is located on Level 2, near Yopi Yogurt. Have a great week!

    How much is parking?

    It seems they only have valet parking: " Daily Maximum $25.00 (up to 12 hours).… 

    Which clothing stores are open for in store shopping ? Also is the entire mall open to walk around? Last question how many floors in the Nordstrom part?

    The clothing stores that are open fluctuate (see the Westfield website). The entire mall is open to walk and mingle around. There are 4 Nordstrom floors. Nordstrom also has a spa (5th floor) but it is closed.

    Where are the amazon lockers?

    Last time I saw, it was located by Zara or Addias stores.

    When you get off BART and come in, which level are you on? Are you on L1 or Concourse level? I need to meet someone there who has never been there and I want to give clear instructions.

    You would be on the lowest level of the mall, where the food court is.

    When is Santa coming to the mall?

    He's not. Never seen him there before.

    Is there a parking garage? & if so, how much does it cost?

    There is a parking garage across the street at 5th and Mission, prices vary based on days of the week and hours. NO Westfield validation.

    Is the mall open on 4th of july?

    yes

    ? Does anyone know what time the store bionics closes on Sunday? No phone no !! Thank you for the…

    Hello Tiffany, Thank you for your question. The Vionic store, located on Level 2 near Bloomingdales, adheres to our business hours on Sundays, which are from 11am to 7pm. You… 

    Is this mall pet friendly?

    Yes!

    Is the area outside the mall on market st. safe to wait for an uber after I'm done shopping?

    Of course. Lots of pedestrian traffic during mall hours and typically law enforcement of some type in the immediate area as well.

    Is there any stores to buy Air Jordan shoes and Yeezy shoes? Also can you take BART there?

    There are plenty of places to shop for shoes at this mall :) And BART does go there, get off at Powell St Station.

    View All 19 Questions

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    Union Square - Union Square

    Union Square

    4.2(88 reviews)
    0.3 miUnion Square
    $

    I've been coming to Union square for years, and it never seems to get old. Right in the middle of…read moredowntown surrounded by big stores and busy streets, Union square just feels like a peaceful little spot where you can put a pause on the chaos of the city. The lawn is always green and beautiful, perfect for letting my fur baby run around and play (potty too) and you will always see people enjoying the space, stretched out reading or talking with friends or just soaking up the peaceful space. One of my favorite things about Union square is the art. The giant hearts are iconic in San Francisco and they're always being repainted and reimagined by different artists. So no matter how many times you come here, you will always see something new. I've seen so many versions over the years but I still stop to look at them every time I'm here because there is always something new to. The hearts the statues, the occasional pop-up installations or performances, the square always feels peaceful but alive. There is also always something going on. On my last visit here there were ping pong tables set up everywhere with people playing. I saw juggling classes being offered and arts programs for kids with people gathered around having a good time. There was a reading area and books brought in on carts. They even still had up there holiday backdrop that looks like it was put there just for people to use for the perfect insta shot. There are plenty of tables and benches scattered around so it's easy to grab a seat and stay a while. Even if you're just passing through and you need to rest your dogs for a few minutes, this is the perfect spot. I spent more than a few afternoons here people watching or enjoying a snack from the little stand nearby. It's really a great place to spend some time and a must do if you are in San Francisco. On the weekends you will find people trying to usher you onto bus tours or maybe sell you souvenirs, but you might also witness an event or see straight performers so you never really know what you're going to get. This is a place for visitors and locals with nice surroundings where you can really get a feel for and just to take in the city.

    This is one of my favorite parts of San Francisco; the shopping is high-end. There is so much here…read moreto do and lots of restaurants to choose from. We always stay at St. Francis, a beautiful, perfect location. In winter, they have an ice skating rink and the big Christmas tree, a great holiday spot to get your Christmas celebrations started. As I said, the shopping is fierce! Cheers, my friends SYOY 04/01/26

    Photos
    Union Square - Union Square {4/29/2025}

    Union Square {4/29/2025}

    Union Square - The 2024 Macy's Christmas tree is going up! 11/3/24

    The 2024 Macy's Christmas tree is going up! 11/3/24

    Union Square - San Francisco Union Square

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    Stonestown Galleria - Shake Shack

    Stonestown Galleria

    3.3(627 reviews)
    5.5 miStonestown
    $$

    I went to Lowell HS, so I used to walk past Stonestown daily, when it was an outdoor mall with only…read moreMacys taking up a huge indoor space. Today, Stonestown is the hotspot of students as well as families in a city where there are no other malls. With a cinema, food court, bowling, arcade, a escape rooms, along with supermarkets and major stores as well as lots of restaurants, no wonder it's a major shopping attraction. Plus, there's plenty of parking, a rarity in San Francisco!

    The parking and getting there is a bit bizarre since there's an underpass bridge that the mall…read moreitself goes over I think? It reminds me of a smaller Del Amo Fashion Mall if anything. Parking and driving around looked quite busy in the front where you can see that tiny Trader Joe's that's overshadowed by the giga Whole Foods and what I think are protestors against Uniqlo, I think. Never seen protestors for that brand in particular, but it is what it is. There's LOTS of college students (near SFSU apparently) and Zoomers since it was, I suppose it's after school on a Tuesday. Parking the back was no issue. Also a decent selection of shops that I would go to normally, like Daiso or Miniso, as well as a Round 1. Neat that they have a Quickly's that looks like it's untouched by time (portraits of cute Ulzzang style workers enjoying the drinks and food there), there's charging tables, and a good amount of eateries and options to get boba and snacks. Completely incomprehensible unless you're specifically from the 626, but this mall reminds me of a mix between the Santa Anita mall and the West Covina mall (during it's prime). Pretty bustling and lots of businesses that actually interest me. I think my only qualm is that everything is at a smaller scale and smaller store, like their Pop Mart and Miniso are markedly smaller with a smaller stock, so keep that in mind.

    Photos
    Stonestown Galleria - That was Shake Shack out front of the Stonestown

    That was Shake Shack out front of the Stonestown

    Stonestown Galleria
    Stonestown Galleria - Stonestown Galleria

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    Stonestown Galleria

    Japan Center - Cherryblossom Season

    Japan Center

    4.2(180 reviews)
    1.3 miJapantown, Lower Pacific Heights
    $$

    Yep... another reason to LOVE SF. Culture, community, and somehow... magically clean?! Like I don't…read moreknow what spell they cast over Japantown but the usual city "aroma" is nowhere to be found lol. Just good vibes, music, anime, cosplay sightings, and me absolutely losing it over a Japanese vintage shop like it was a life event. Gifts everywhere, manga on manga on manga... I blinked and suddenly I needed everything. You can literally watch fresh udon being made, bounce between ramen spots, sip tea like you have your life together, and yes... plenty of veggie and vegan friendly options so we're all thriving. And the history? Not just cute... it's legit. This is the OLDEST Japantown in the U.S. and one of only three left, built after the 1906 earthquake when Japanese communities relocated here and made it their cultural home (Japantown Cultural District⁠). It was once a booming hub with hundreds of businesses before WWII internment basically wiped it out, and the community had to rebuild from scratch after . So yeah... what you're walking through now is resilience with really good snacks. Hit the mall, the Peace Pagoda, the paper stores (origami, stationery, art... obsessed), and all the Ghibli love. Cute AND historic... we love a neighborhood with depth.

    Just learned that Japan Center is isn't going to house KOHO anymore. JC needed an organization like…read morethat to give it heart & soul. The whole place felt different with KOHO there, better. When I first moved to the SF area over 20 years ago, I felt that JC had a lot of potential. It had some good shops & restaurants, but needed to be reinvigorated. It's improved to a certain degree over the years, in certain ways, but has also lost some good anchor stores that gave it a more authentic Japanese feeling, like Genji Antiques, the Kotobuki ceramics shop, and Sain Saine traditional anma massage. There are so many shops, ideas, and products that could have been brought over from Japan over the years; it made me wonder if any of the JC decision makers have ever been back to the mother country! KOHO gave JC a cultural base, with creative people, which, over time, could have positively influenced the development of the entire mall. I'll be attending KOHO's Obon event in Golden Gate Park next weekend. Having a large space to organize from in the heart of Japantown has made important events like that possible. Before KOHO moved in, there was just another dollar store there. Then it was empty for a long time. I imagine it will be empty for a while after KOHO moves out, so the rent money JC is seeking won't be coming right away. And who will move in? Another uninspiring shop w/ a weak connection to Japan and its culture? Or another Korean cosmetics store? (I'm not against Korean cosmetics, but there are so many interesting Japanese products and brands that could be promoted via JC.) Anyway, money wins out over heart & soul yet again. It's sad.

    Photos
    Japan Center - Yama-chan

    Yama-chan

    Japan Center - Peace Plaza

    Peace Plaza

    Japan Center - Anime, CD and Manga

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    Kintetsu Mall

    Kintetsu Mall

    4.2(57 reviews)
    1.2 miJapantown, Lower Pacific Heights
    $$

    My first time ever visiting Japantown and also coming to this mall today. It was a really fun but…read morevery crowded experience. Went here for my BIL and his friends birthday for a scavenger hunt around the mall and it was really fun! I would definitely come back here again to try all the wide variety of food!

    #4/2016 Not in the…read moreBrutalist style but the equally charmless 1960s box architecture of the same era squarely situated in the heart of Japantown where you'll find the Kinokuniya and Kintetsu Malls otherwise known as the Japantown Center. Inside, there are scores of stores selling everything from Japanese wood sculptures to kimonos, dolls, trinkets, anime and salons and plenty of restaurants. Japantown Center offers an eclectic array of goods and is ideal for strolling and waiting for inspiration to strike- or if you're like me, being very directional and making a beeline for a favorite kimono store that's "on the bridge" connecting the two malls. The mall itself is slightly rundown. There's no music, no decorations, shabby floors and scuffed up stairwells. It's best described as "utilitarian." Teenagers roam in happy, harmless packs (there's at least one math learning center at the mall) and moms with strollers suddenly stop mid-course as the world's sloppiest security guard ambles by with his shirt askew. This is the perfect place to go on a rainy day especially to grab steaming hot bowls of ramen at any one of the 15+ restaurants inside the Kintetsu mall. If the weather's pleasant, head outdoors to Peace Plaza and meditate on this slightly melancholy space that feels world's away from the bustle of the City. Before 6pm, metered street parking's fairly easy to find and even better, there's inexpensive ($2/hour) parking under the Center and most businesses validate, too. If you're heading home, stop across the street at Soko Hardware for Japanese cook/dishware or grab some groceries or a Bento box at Nijiya Market on the corner of Post & Webster.

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    Kintetsu Mall - Japantown

    Japantown

    Kintetsu Mall - Trying out the Japanese photo booths

    Trying out the Japanese photo booths

    Kintetsu Mall

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    Metreon - Well marked & clean

    Metreon

    3.4(213 reviews)
    0.2 miSoMa, Financial District
    $$

    This is a review for the IMAX theater at the Metreon. We…read morehave been coming to the Metreon since it was built eons ago, but i have to say i appreciate its awesomeness more now when we went to see the Odyssey. This movie used 77mm film and it was totally awesome on this huge imax screen!! Of course the theater was at full capacity for this movie. The ripples of water in the oceans when they were calm, or during the storm were just so vivid!!! The sceneries, the rocks, etc... everything just popped out in front of you. I read somewhere there are only about 40 IMAX theaters capable of showing the 70 mm films, and one is in San Francisco. Totally appreciate it.

    Bait-and-switch pricing. Misleading AMC advertising offers…read more "50% off Tickets on Tuesdays & Wednesdays" with free AMC Stubs. They even mis-state "The 50% off tickets on Tuesdays and Wednesdays benefit is available anywhere AMC tickets are sold." The AMC Metreon theater doesn't participate. Fine print says "Valid at participating AMC Theatres locations only." Prices are deeply hidden, so much so AI can't find them or misquotes 'em. Similarly, "AMC Stubs A-List Classic" is not valid at this theatre. So the cheapest monthly plan isn't $14.99 as advertised, or $19.99 as advertised, or really even $29.99! It's a minimum of $90, for 3 months, auto-renewing. Also, the AMC cards at Costco are also a bait-and-switch rip-off.

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    Metreon
    Metreon - A favorite!

    A favorite!

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    Embarcadero Center - Embarcadero

    Embarcadero Center

    3.6(98 reviews)
    0.9 miFinancial District
    $$

    Came for a few hours for a meeting. Flew in from out of town. Very minimal instructions were given…read moreto me to get here. Luckily it's all pretty straight forward when you arrive. If you're walking. That's easy. Just pop it into your GPS. If you're taking a cab then I would suggest putting as your destination "Devil Teeth Baking" as getting dropped off at other locations around the area is pretty chaotic (I mean it's already pretty chaotic as it is since you're in the financial district of San Fran). There are many businesses in here. But I came for a business meeting. So if youre going for something like that, you'll want to enter the cement building (no doors just opened entry) and go up one flight of stairs / escalators and head to the lobby. From there, you let them know that you have a meeting and on what floor and give them your name. They'll check in the database for it and then let you into the elevators. You hit the button and off you go. Some of my colleagues found parking around the area but they live here so much more familiar. They suggested to me to not have a car. The meeting space I was in was on the 12th floor and it was a few large meeting spots and some smaller offices that are rented out to different businesses. There's a wellness room and a business center with stationeries. I'm assuming every floor is different. Mine had some color to it. Plants, paintings, art etc. It felt a bit homier than what a generic office would look like. The people were chill too. Good spot. Decent value. Would host a meeting here again!

    Based upon these criteria, I give this event 5 stars based upon :…read more- the ability to meetup & network , - service (mobile bar &Happy Hour) , - site/location (Embarcadero Center) , - value Embarcadero Center Presents Summer Happy Hour Wednesday, July 31 | 4-6pm Urban Patio, Three Embarcadero Center 1) https://embarcaderocenter.com/bar-car-at-embarcadero-center/ 2) https://dothebay.com/events/2024/7/31/summer-happy-hour-at-embarcadero-center-tickets-7-31?fbclid=IwY2xjawEXbtBleHRuA2FlbQIxMQABHQgCExw7wiM5iKRdS0l0itlSr2cAOUW1NDf1kh8GpXP6fZO-iJtpKmDRcA_aem_Rzn27kTXStVBBRFJUEJoLQ

    Photos
    Embarcadero Center - Embarcadero

    Embarcadero

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    Embarcadero Center - Where's the elevator

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    San Francisco Centre - shoppingcenters - Updated September 2026

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