I just toured the campus of Mayberry Gardens in Garland and couldn't be more impressed. I was…read moreinvited by the owner, Andy, to come see the space and WOW! Unlike many large Senior Living facilities, Mayberry has individual brick homes with 11 bedrooms in each. Like "The Golden Girls," there is a full kitchen, living area and a laundry room in the homes. The residents don't have to go far to dine - just right down the hall (all meals are cooked on site) and there are activities scheduled in the beautifully decorated main living rooms for the residents like Bingo and special speakers. Andy knows all the residents by name and treats them well, as if he was their son. We visited a few ladies, and they were so happy to see him! That tells me a lot about this place. Andy also treats his workers well; some have been with him for decades. I visited five different assisted living sites while looking for a safe place for my father as he began having issues with balance and his memory. Mayberry Gardens is exactly the kind of place I wanted for him: caring workers, beautiful and clean surroundings, healthy meals prepared for him so he could eat and wouldn't keep losing weight. If your parent (or parents) can no longer live alone, check out Mayberry Gardens.

If you have a parent in need of assisted living I highly recommend Mayberry. The staff is great,…read morethey manage meds, cook 3 squares a day and go above and beyond what you actually sign a contract for.

is a beautiful community with skilled nursing and rehab. My mom had been to two other skilled…read morefacilities with much disappointment and we finally found Garnet Hill. The facility is beautiful, the rooms are spacious, the care is amazing, the staff from the front door to the back or kind friendly very attentive to all the residents that love there. I have spent many hours there with my mom and I see how helpful and loving the staff is to everyone. I can't recommend a greater for your loved one.

Everything!!! It takes forever to get medicines or anything. They have a button to press, but no…read moreone ever came. An employee was outside my door and I was screaming help. No response.

I started to have mom admitted. The took her into a dark dingy room, her room. Needed to go to…read morerestroom. They rolled wheelchair in restroom and shut door. When I got there and checked on mom she was sitting in the dark. She asked about a walker and the girl laughed at mom. Mom asked about getting some water and was brought a hospital size pitcher to which they stuck a straw in and handed it to her. Nurses station had residents sitting around it slumped in wheelchairs. We were looking for rehab not to drop her off into a hell hole. Mom worked as an activity director and administrator in nursing homes. I worked part time in the accounting office of a nursing home. Don't put your loved ones in this dump.

My sister was admited for physical therapy .During the time my sister was there I visited every…read moreday, but after I had an accident and can't not visit for 2 weeks she was on deplorable conditions, I have to take her out and she was placed on hospice care. Please do not place your loved one in that place.

PT partners Serge Saithsoothane and staff walked me through recovery after two hip replacements…read more All the providers are knowledgeable, professional, friendly, and truly care about their patients. I could not be happier with my results and my experience. I would recommend them to anyone in need of quality physical therapy. Thank you for all that you do.

As a former patient, I find it necessary to warn patients about the "hidden agenda" of their office…read moremanager who seems so preoccupied with his own agenda that the patient gets lost in the shuffle. I made a good faith effort to have a real conversation with their office manager. It was IMPOSSIBLE. Everyone in the world has insurance today. But, he refused to accept my new insurance which is actually one of the top three nationally. He said, "Cash basis only!" When I asked him to put that in writing and/or email, he refused! That's not just a problem. That is a HUGE RED FLAG! IMHO. His "cash basis only" seems like a highly unlikely scenario in 2026! Then, you should also be aware of his inability to articulate in a clear & concise manner. He says the same thing repeatedly...four of five times each!!! For example, "We are no longer independent." (five times) "We are owned by Methodist hospital." (four times) Either he has dementia and repeats things over & over again or his English is so limited that he is unable to elaborate beyond a few key phrases. If you are expecting him to actually listen to you as the patient, your expectations are misplaced. He will continually speak over you...not to convey anything new...only to force you to listen to something that he has already said. REPEATEDLY! He enjoys the sound of his own voice so much that he fails to listen at all. Failure to listen to the patient proves that he has his own agenda. That lack of respect that he shows towards the patient's input is so unsettling that I have chosen to look for another physical therapy office in our area. That won't be too difficult. There seems to be one on every other corner. I suggest that you look elsewhere too.

Long term care for my sons father who is in a wheelchair, with new management and crew with a new…read morelook , they are great place.

make sure when you're trying to get your loved one in a supposedly good snf that you're on your…read morebest behavior and not stressed to the edge because you'll be denied. strange isn't it how they are supposed to be passionate and compassionate about their job, however, if someone calls and is a little impatient trying to find out if their loved one will be approved and has a bipolar day after being a poa for a man i've known for 50+ years, divorced 30, took him from a nursing home in 2008 after he suffered a stroke on each side of his brain at the at of 51, took care of him for 14 years, moved him to an alf in 2021 where he could walk with a walker, had an apt of his own,had a critical condition episode occurred nov. 1, 2025 which changed both of our lives. he was sedated & ventilated 8 days, laid in bed 25 days w/o water, pt, very little care, placed on feeding peg. found acute rehab to get him back to good health. transferred to a snf/rehab facility for part a medicare rehab on 12/12/25. they ignored my poa and did whatever, whenever, they wanted to with him without my permission, therefore i had issues with that and started making complaints. oh and after all that they're stating he allegedly swung at a nurse, however there is no documentation from the nurse what happened...now if i were the don or administrator that'd be the 1st question i'd ask...what happened?they are doing everything they can to keep us from getting in anywhere. and all i'm looking for is somewhere for him to be happy, have someone to converse with, not be lonely, depressed, bored, well taken care of, doted on and he gets denied because i had a hair out of place, i must've had a smudge in my makeup and wrinkle in my clothes all over the telephone because my stress of wanting this and crying and yelling for help but not being understood thats what i was doing denied a good man because of me and my advocating for him! you know what you do all the above for him, you'd never hear a peep out of me and me, hopefully would see my ex husband happy for a change with the exception of when he lived with me and i took care of him for 14 years and my health issues wouldn't allow me to do that any longer! thank you by the way! it's probably divine intervention and a god send you denied him!!

I found this hospital very helpful and the conditions were very good. They care about their…read morepatients. The kitchen manager even comes to your room and goes over the menu with you, Syed, and all the employees care about your experience. Including Laura, my case manager, she went out of her way to find me a nursing facility to go to. All in all my experience was very good and I will be telling my insurance company the same thing.

Do NOT send your loved one here! Mom came to Encompass Rehab in Richardson after hospital stay and…read morethey failed miserably with nursing and medical care. She laid in bed all night in feces while continuously pressing the nurse call button, but no one came. She even tried to sit on the side of the bed thinking the bed alarm would go off. The morning nurse came in and the call button was not plugged in and the bed alarm was not set. Mom had trouble breathing and had to request a chest X-ray which determined she had pneumonia. No breathing treatments were provided and several times her oxygen wasn't even on. I removed her against doctors orders on a Saturday and transported her by ambulance to a hospital. The EMTs said this is common with this facility. Do not let your loved in suffer here.

My whole family comes to this office for anything related to pain or injury! They do take good care…read moreof their patients and treat us like family.

I have been there twice! For me it is excellent!…read moreI will be there a third time for shoulder replacement Food was great, care first class. Rehab great! Again that is my experience! Would not go anywhere else. 5 srar for me!

Our loved one was there for several weeks. The furnishings are poor. Very poor. Mattress with…read moreholes in the middle where it has been broken down with many other sick people need to be replaced. The room was poorly cleaned each day, just wiping up what was in the open. The corners in the back looked like they had never been cleaned. Because of the mattress, remember therapy only three hours a day and the other 22 in bed, our loved one has needed extensive chiropractic care because of that. PAM care is poor. I don't know what else to say. Therapy was just nothing - on a child's level. No aggressive therapy. They say if it hurts don't do it. If you went by that philosophy a person would remain an invalid. You know, everyone - literally everyone is just going through the motions and can't wait until it's time to go home. If you don't have someone who can stay with your loved one at least 12 hours, I pity your loved one. Many things will not get done for them. Also, and this is very important - the most important thing is that they offer no financial assistance to anyone - no one!! Most hospitals have "charity care" for those under the federal government 200% poverty level. But NOT PAM. They receive every penny from insurance and still want more. I have never seen such a greedy, non-caring hospital like this one. Now I know why the care was poor. They are vastly understaffed - they save money there. The hospital is not clean - they save money there. Staff almost offended if you ask for help - could be poor wages and they are saving money there. Someone's making a killing! Oh, one plus for them. The only clean thing there is the entry hallway. It shines like a diamond, but the rest of the place - not so much. I don't know if it is a non-profit or profit classified hospital but they do not - absolutely refuse to help the poor with any financial assistance whatsoever. I remember one man who walked the entry way hall a lot, greeting people, saving how's thing going and all that - like he really cared. What a farce! From every thing we saw, a few people are making a fortune, the rest not so much which is why you get mediocre care at P.A.M. Rehabilitation Hospital of Allen, Texas.

GREAT PLACE!!! We put our Dad in there for skilled nursing and cannot even say how NICE and CARING…read morethese people have been. It's early days yet BUT we are highly impressed with the people who work there and the facility. Compassion is a HARD thing to find but we're seeing it here. We APPRECIATE them...if you need care for a loved one, and you love them, take them here.

Awful No star. Did not give me my blood pressure medicine…read more Went into congestive heart failure.

I had a wonderful experience with Healthcare Resort of Plano. The staff is compassionate,…read moreattentive, and truly dedicated to providing excellent care. From the nursing team to the therapists and support staff, everyone treated residents and families with kindness, respect, and professionalism. The facility is clean, welcoming, and well-maintained, creating a comfortable environment for recovery and rehabilitation. Communication was clear, and the team worked hard to ensure all needs were addressed promptly. I was especially impressed by the genuine concern the staff showed for each resident's well-being. Their commitment to quality care and patient-centered service makes a real difference. I would highly recommend Healthcare Resort of Plano to anyone seeking skilled nursing, rehabilitation, or long-term care services. Thank you to the entire team for the exceptional care and support!

Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!