Paid my $1,500 deposit on April 24, 2026 for a single office glass door; their signed agreement quotes 7-10 weeks. I'm now nine weeks in with no door and no firm date. I chose them because they're family owned and expected them to stand behind their word -- they don't. By their own admission my frame order was never properly submitted the first time, adding weeks of delay. Any timeline they give does not hold. I've dealt with three different people and spent full days calling, texting, and emailing for a basic update -- one stopped responding entirely, another went silent until I escalated by email, and I've had to practically beg for information. My home sits with an unfinished opening. I would not hire them again or recommend them. read more

I have had very good experience with this company. Use them twice To do impact windows in two different locations. They were more affordable than the other companies i got estimates from. They are a family business and make an effort to work with the customer throughout the process. The installers were punctual, respectful of my space, and cleaned up thoroughly. This company works to resolve any concerns and provide a satisfactory customer experience. I recommend Sanctuary impact windows if you are looking to upgrade to impact windows. Solid product, fair pricing, and excellent service. read more

Sanctuary Windows and Doors Hollywood - Windows Installation Near Me - Hollywood, Florida

Very good company. They go out of your way to help you. Will recommend them to other people

Thank you. I had an accident on my property and it damaged one of my hurricane impact windows. This was one of the first companies that I saw online. I search for other companies as well and did not get a quote back. One company came by and informed me that most companies do not want to install just one hurricane impact window. I am so thankful for Sanctuary Windows Doors. Even though I did not have a big job, the company still made time to give me a quote, come by to take the measurements and everything. The two gentlemen did an excellent job on the removal and installation. I am thankful for them as well. Thank you all. I highly recommend them. read more

Sanctuary Windows and Doors Hollywood - Before - Windows Installation Near Me - Hollywood, Florida

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Outstanding service from this company. Stellar staff, great product. I am very happy with the three new exterior impact doors. Highly recommend them. read more

Sanctuary Windows and Doors Hollywood - Front exterior impact door. - Windows Installation Near Me - Hollywood, Florida

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They offer a great product at reasonable pricing but unfortunately that's where the positives stop. Their timing is never accurate from the time you give them their 50% deposit to the end of the installation it's a constant grind to get things done consistently, cleanly, and correctly. They didn't leave a single opening as it was originally found with blinds in place and functioning properly, they never cleaned up after themselves, and I'm still finding issues 3 months after Alex the owner told their lunch list guy he wasn't allowed to come back bc it was costing him too much money. I'm sorry but if your son and his crew had done a better job at initial installation you wouldn't have to spend extra on the refinements at the end... Sloppy finish work for someone who prides himself on starting as a finish carpenter. read more

Sanctuary Windows and Doors Hollywood - Same - Windows Installation Near Me - Hollywood, Florida

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I am incredibly happy with Sanctuary! I now have a beautiful, completely resurrected patio enclosure! My neighbors are complimenting me. Sanctuary worked through the whole process, which can be tough in a private Over-55 community, from beginning to end. And, this project started during some of our worst Covid days, and everything was being manufactured as quickly as would be possible given the circumstances. But the owner Alex was always honest with me about the timeline, and they actually started earlier than Alex indicated they would. All of the workers on my enclosure project were professional, personable, and considerate. They seemed to work well together, with everyone knowing their job. Of course I'm writing this to highly recommend them! read more

Sanctuary Windows has a full staff of professional yet down to earth people who follow up, communicate and care about their customers. I highly recommend Sanctuary to anyone looking for a reliable company to complete your window and door project. Roberto, Jessie and all...thank you for taking the worry out of what could have been a very concerning matter for me!! You guys are the best!!! read more

I have gone back and forth since we got our windows done last October about posting a review for this company. The experience was so stressful that I had to take time to recover from it. I literally had to write out the whole thing in order to get it out of my head. Because I couldn't sleep and I was sick to my stomach. Then life happened and it wasn't a priority. Then in this last week my husband has received 5 texts out of no where asking for a referrals. I do NOT recommend this company AT ALL. Unprofessional, no respect for our property, crappy workmanship. Broken old window left in our yard after removing for new window. Our dog almost walked right over it. Broken glass and nails left throughout property. Damaged screens to new windows because they just threw them in our garage instead of placing on window after installation. Worker sent to fix screens didn't removed them from the windows. Instead he used spray paint to "fix" while on the window and got brown overspray on our newly lightly colored painted home. I could go on and on but am limited on characters for this review. Spoke with owner, Alex, several times throughout the process and ONLY once did he apologize for ONE of the MANY issues and nonsense we dealt with. He was not pleased that we withheld payment until all issues were fixed. Instead of being remorseful and proactive in fixing the issues we got attitude. AGAIN WE DO NOT RECOMMEND. Just typing this little bit has stressed me all over again. read more

I needed a new front entrance door. I probably solicited seven impact windows and door companies and not one could materialize what I needed until I found Alex from Sanctuary windows. If you want a good quality impact door/windows, research no further. This is the company you have been looking for. Good selection, wonderful customer service, excellent workmanship with their installation. I'm over the moon with my front entrance door. Contact Alex from Sanctuary windows for your next project. You'll be happy you did. Mila L read more

Very friendly, transparent and a professional team and crew. The price was reasonable and the doors we got exceeded our expectations in design and in quality, and were delivered in almost half of the time estimated in the contract. Also, these type of projects always come with some inconveniences during installation, but the team made all the efforts to compensate. And in the end, the job was top notch, as confirmed by the city inspector. Would definitely recommend. read more

Alex and the team at Sanctuary did a fine job on our impact windows. From the purchase process all the way until the clean-up after installation, everything was professional, easy and timely. We were always treated as valuable customers. I'm glad we selected Sanctuary. read more

Scantuary installed two doors for us, a front door and a slider going out to our pool. Both completed beautifully.

It was a pleasure to work with Sanctuary Windows and Doors for the installation of the hurricane impact windows. They were extremely professional throughout the whole process as well as communicative. The installation came out flawlessly as did the prompt inspection. I would recommend this company to anyone looking for professional and great valued service. read more

They did an amazing job with our whole house doors and windows install. We had some unique windows that needed custom work. Alex, Gannon, and the whole team went above and beyond to get the inspection completed at a reasonable price. The doors and windows look incredible too! read more

Alex Barraco and his team did a great job from the beginning to the end We are extremely happy with our new Impact front door Fair price and great customer service! read more

I had an appointment with Sanctuary Windows and Doors yesterday for a quote on all of the windows and doors in my home. The salesperson did not show up because apparently she was given the incorrect address by the company. I worked from home specifically to be here for the appointment making things much more difficult for me so I wasn't happy this had occurred but mistakes happen and the company (Elaina) text messaged me to apologize and see if I would make another appointment which I did for this morning. I made a special point in the text thread to tell her that I wanted to make sure they had the correct address this time and resent my address with the community name and instructions on how to get in. This morning I received a call from the salesman that he was running behind by 20 minutes. No problem. Then 30 minutes later I get a call saying he was at the incorrect address (the same one the first salesperson went to). I told him sorry but if your company can't get something as simple as the address correct (TWICE) then I don't have faith in handing them tens of thousands of dollars to correctly replace my doors and windows to my house. I then text messaged Elaina again letting her know I was upset this happened a second time and her response was a lie saying the salesperson was in the correct neighborhood (I know he wasn't because the gate never called and the incorrect address he was at was in a different zip code not even in my community) and then said "I think it's pretty clear that this was not meant to be, thanks anyway". Wow. read more

I cannot recommend them highly enough! One year on and I'm still loving my doors and windows. The price was great, the attention to detail was fantastic and with this being a family company they really do focus on customer satisfaction. Any little thing you're not completely happy with Alex comes out and personally fixes. You just don't see that with those big companies! My neighbors stopped by to ask who did the work and they've also used them and been very happy too. Shop local you won't be disappointed!!! read more

This company after a lot research , was the best and most professional from start to finish, they were their first anything I needed and my windows came out beautiful, staff was hardworking and cleaned up after themselves , the product is top of the line, very respectful employees. I feel so much more secure and safe in my home. This company is a must for anyone looking for a professional crew . read more

Gave Alex huge deposit in May for install in July. MR GLASS PRODUCTS. Was promised industry lead times and July 21 completion. Now they say October!!!! Warning when you do business with these people. PGT even has better delivery. read more