Not very good. Propane was more expensive than competitors. We rented a tank because we didn't want…read moreto maintain it. But then they wanted to charge us to repair their tank from normal wear and tear. Then they charged us to close our account. They also charged us to pick up their tank. 10 out of 10 will not return to Amerigas.

Amerigas is the worst company I have ever dealt with. I purchased a property that had a propane…read moretank from them on site. I called to set up service. They delivered propane gas to wrong address twice after I had called multiple times to advise that they had incorrect delivery address. Apparently that cannot tell the difference between delivery and mailing address. I had renters at my beach property which I had been trying to get gas delivered to for weeks. Amerigas came out and capped my tank without any notification to me. So my renters show up and have a house with no hot water or working stove. I called and requested service immediately. Best they could do was enter an urgent 24 hour service request. Which they did not bother to honor. After 3 days no one has filled the request. I called and they leave you hanging on the line and never return or just hang up. They cost me hundreds of dollars in rent due to negligence and non communication. This is the most horrendous customer service I have ever encountered. STAY AWAY FROM AMERIGAS! Unprofessional and incompetent.

Highly Recommend Baybreeze Plumbing & Gas!…read more We had a tricky gas leak that required pulling a permit, pressure testing, and city inspection. Robin immediately knew exactly how to handle the situation and dispatched Monty and Mike. The whole team handled everything professionally from start to finish. They kept us informed about every detail of the repair, prepared everything for inspection, and it passed with no issues. Their expertise, communication, and attention to detail turned a stressful situation into a smooth resolution. We're extremely happy with the quality of work and the peace of mind they provided. Baybreeze Plumbing is reliable, skilled, and trustworthy--highly recommended for any plumbing or gas needs in Virginia Beach!

Baybreeze was prompt and thorough in explaining the issues that caused our problem…read more Mike and Monty quickly identified the source of the problem and were just as quick to resolve it. They showed me the faulty areas on the wax ring that was causing the leak and explained every step in the process for replacing it as they were performing the work. As someone with no experience in this type of work I mostly enjoyed their professional attitude, quality of work and clean up afterward, as well as their simple explanation for the problem and solution. I was glad to see the previous positive reviews of Baybreeze held up through my first hand experience.

If you have to add a section for "Why my bill Change" then thats a problem. If multiple customers…read moreare complaining about high bills and your solution is to put up charts and arrows showing the movement but not explaining why the CCF increased. I get you have to make a profit but increasing the price due to winter is crazy. Are people not suppose to survive during the Winter to avoid high bills?

This is by far the worst utility company I've ever had the displeasure of dealing with. They have…read morebackbilled me for 2 months of bills I've already paid. Their behavior is fraudulent, they are the most unhelpful people, and they truly don't give a damn about their customers. Get your gas services literally anywhere else they're nothing but some thieves.

Very reliable company. Professional and the quality of work is excellent. Spot-On Locating, LLC…read more meets all your business needs.

From the owner: I'm a local of Virginia Beach and the Hampton Roads area. I have 33 plus years in the business of…read morelocating underground utilities. I underground the cost and headaches of have a damaged utility on your property at the most inconvenient times. I take pride in my craft and always perform a job well done.

We have been searching for an A/C company for a while! We were having issues with our system and I…read moreheard an ad on the radio, so I called. This company is so polite, courteous and professional. They came and checked the system, came back when we had concerns and recheck!! We unfortunately and to replace our system. They made the process so painless and easy. 100% recommend and support this company!!!

DO NOT USE AMERIGAS. I bought a house. The builder installed Amerigas. I had a challenge getting…read morethem to set up auto refill at the time and that should have been my clue, but I foolishly kept using them for a couple of years. I finally did some research after talking to friends and found that their propane price is higher than competitors and they charge additional fees other vendors don't. I cancelled Amerigas service and had a new company install their tank. After nearly two months I still have an Amerigas tank in my yard with no pick up date in site. I asked customer service to provide me a date or a service department contact to get an idea when they were coming to get their tank. They could not/would not provide a date. Additionally, not only are they not going to refund fuel I've paid for that remains in the tank, but they are going to bill me to pump it out before they move the tank. DO NOT USE AMERIGAS.

Im surprised they have as good a rating so they do. The company is horrible at what they do. My…read moretanks go dry every season (I run a greenhouse) despite their "monitoring" sensor. One star is too good for them!

I purchased a magnifying lamp from this company, probably 30 years ago. It has been a jewel, but…read morerecently stopped working. I figured it was the bulb which had never been replaced. It wasn't so I called Graybar to ask for repair recommendations. A lovely voice named Charlotte offered to research the product and get back to me. THAT IS CUSTOMER SERVICE!

Do not hire this company! Ww called and said we wanted someone to help advise on installing a…read morewood stove insert for a fireplace. They said they could do that and would come by to look over the fireplace and talk about options. The guy arrived about on time, but looked like he slept in the truck. His clothes were a shambles and were covered with dog hair. That on its own was not the main issue. He came in took measurements of the fireplace, looked up the chimney, went outside to look down the chimney with two different drones. Neither one worked. So, then he told us we needed to have the flue treated with a sealant. Did we want him to do that now? And it would cost aboutt 300 bucks. We said forget it. Then. We asjpked about which fireplace insets would work, and he said he would have to talk to his boss And he would call us back. He then presented us with a bill for $195 for the "inspection". He was there a total of 20 minutes, never did see down the flue and had no knowledge about fireplace inserts... Never got a call back. Do NOT hire this company! UPDATE Our previous review was Replied to by the company and listed as fake. Not true. For some reason the review was listed in VA. the real place was Bath NC. and the date was March 7th. And you are correct about the amount. it was higher - the amount charged to our credit card was $256.47. You should have our phone number in your records. So call if you still want to dispute this review.

Very professional and was on time and gave a great price on my chimney cleaning. Explained…read moreeverything that was going to be done and I was very happy with the turnout