If you have to add a section for "Why my bill Change" then thats a problem. If multiple customers…read moreare complaining about high bills and your solution is to put up charts and arrows showing the movement but not explaining why the CCF increased. I get you have to make a profit but increasing the price due to winter is crazy. Are people not suppose to survive during the Winter to avoid high bills?

This is by far the worst utility company I've ever had the displeasure of dealing with. They have…read morebackbilled me for 2 months of bills I've already paid. Their behavior is fraudulent, they are the most unhelpful people, and they truly don't give a damn about their customers. Get your gas services literally anywhere else they're nothing but some thieves.

I came here after going to a sports card show in Norfolk. It wasn't a planned visit but I was just…read morelooking for something interesting to look at since I had a lot of free time and the weather was nice on Saturday. I thought it would be a lot larger but the spot is quite small but it is very nice to walk around. There are also lots of nice areas adjacent to the garden and terrace as well. I parked in front of the garden went around it and then found the USS Wisconsin and the Naval museum just past the garden. I went around and finished checking out the other side of the garden after. The parking was free for 2 hrs in front of the garden and it seemed like parking in general was plentiful and open this weekend. It looked like college dormitories around the garden and some other residential areas around the middle of downtown Norfolk. There were many nice plants in the garden, the terrace was nice but not open as far as I could tell, and the koi pond was nice if someone would clean out the pond scum from the fish pond. There were small bridges over the water and multiple water fountains in the koi pond. There were a few benches to sit on if you wanted to just relax or meditate in the garden. Overall, it was a nice garden but it is not something to go downtown to see, but it is a nice additional thing to see if you are going to the USS Wisconsin and the Naval museum or if you staying in downtown area. Lots of people were exercising (walking and jogging) so it is a nice scene to pass by if you are doing that.

Great spot to walk around. There's ice cream inside too! Very yummy. Beautiful day to explore.read more

We've only lived here for 6 weeks but so far we're very satisfied. Kim Edwards in the leasing…read moreoffice, with whom we met via FaceTime and via voice and email, was personable, professional, and expedient in processing our paperwork etc. We actually rented sight unseen but were happy with our building upon arrival. It was clean, odor free, and well appointed. The seating area on the ground floor is currently closed due to COVID. We are hoping that within the near future it will be re-opened. Unfortunately, the roof top deck access available for all the residents is also closed. This is disappointing but I'm sure that they're complying with the governors directives and it will be made available again soon. Our 8th floor flat in this circa 1904 building was as expected. Nicely laid out and spic and span. Dimensions not exactly what we had calculated but we were able to move our furniture around a bit and made it work. Since we've been here we've a couple of minor issues. We were extremely impressed by the way they were dealt with. Literally, within hours which was greatly appreciated. The system that the leasing company use has a multitude of capabilities from submitting work orders, to paying for rent and utilities. Since COVID-19, and until recently, the gym was shut due comply with the governors recommendations. The gym is now open, albeit at a smaller capacity, the leasing company is making a concerted effort to re-open it. It's necessary to book a gym session for the moment and that can be accomplished via the app. So, thanks to KimEdwards and her colleagues, so far, we're happy with our little flat. We hope that the roof top desk on the Virginia Building will be open soon so we can see the sites offered by this lovely city. The location of this building is incredible. Surrounded by water, parks, shops, restaurants....Who could ask for anything more. As I said above, we've only been here 6 weeks and hope that things continue to be very satisfactory.

From the owner: Find a new meaning to chic when you step into The Fairfax, a once European-style boutique hotel…read moreturned into a fancy downtown residence with modern flair. Chevron tile backsplash and quartz countertops accent stainless steel appliances and fabulous pendant lighting within. The Fairfax is far from without and boasts a competitive Downtown Norfolk location to give you the full swanky city living experience.

These folks provided wonderful, professional and quick response to my leaking water heater problem…read more Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.

Amazing service so fast and friendly! Love using local company.. highly recommend. Ps great job…read morerepairing plumbing

We had tree removal and it was an amazing experience working with Mike and his team. They did an…read moreexceptional job in our yard in removing our trees and cleaning up after. It is also the most reasonable price compared to all the quotes I got for the services. Highly recommended.

Mike and his crew did an outstanding job of removing crape myrtles in front of my house today. They…read morewere extremely professional and reasonably priced. The flower beds were tidy and all the debris was removed. The trees were removed in a few hours. I highly recommend this company for jobs of all sizes. I fit into the schedule in a few weeks. The communication was excellent. I am pleased with the results.

This review isn't about the Kroc Center's values; it's about the process…read more Before submitting a rental request, I carefully read everything available on the website, the event booklet, and the FAQs. Because there were no photos or detailed descriptions of the event spaces, I stopped by in person to understand what would be possible. The front desk staff was kind and showed me around, and I found a room that felt like a great fit for a welcome gathering for the growing Working Families Party in Virginia. I submitted my request in late December. I expected things to move slowly because of the holidays, but when I hadn't heard back by January 5, I called to follow up. I was told my application had been received, everything looked good, and I received verbal confirmation that we could host the event pending one final approval. I followed up by email to confirm details and waited. After six days with no response, I followed up again by email. Two days later, I called and learned the Sales & Event Coordinator was out due to medical issues. That is completely understandable. However, since final approval was supposedly with someone above her, I didn't understand why no one else could give clarity. I even offered to share my contact information with the events director or whoever was responsible for final approval. Two days later, on a Friday afternoon, I received a call letting me know the event was not approved due to its political affiliation. I understand that not every organization allows political gatherings. What's frustrating is that this wasn't communicated upfront or handled quickly. Instead, I spent 21 days waiting for confirmation, only to be denied three weeks before my event, leaving me scrambling to find a new location for a Sunday afternoon gathering. If political events aren't allowed, that should be clearly stated on the website or addressed early in the review process. A simple, transparent policy would have saved me a lot of time and stress.

We absolutely loved our first trip to the Kroc Center. We saw they have open play volleyball for…read moreonly $5 for non-members which can't be beat. The gym is really nice. I do wish they made it brighter or used brighter balls, but, overall, it was a great time. The staff and the other players were all very nice and welcoming throughout all of the games. The center itself looks really nice. Plenty of work out equipment, and the pool area looks like a blast. More like a waterpark! The front desk staff were very friendly and helpful thoughout our visit. The locker rooms are really nice, too. Very spacious center that seems to offer a lot for everyone. In the area? Check Them Out!

My move to Norfolk was my first big move on my own and I didn't realize how stressful it could be…read moreuntil I started it. Thankfully, dealing with the staff at the Element was a relief and helped ease some of that stress. Due to circumstances, I had to get my apartment sight unseen, but Harley was very helpful and quick to respond to emails regarding any questions I had. Not only that but the staff seemed genuinely excited to have me there. I showed up to Norfolk without a bed, so getting one was my first priority. When I brought one back it was beginning to rain, my roommate wasn't around, and I saw no other tenants to help me get it up to my apartment. Luckily Janice was there and she went out of her way to help me. She assisted me in getting both the mattress and the box spring off of my car and up to my room. I believe she went above and beyond in helping me during this stressful time. The building itself is very clean and is well taken care of. It's located near a large shopping mall, and is within walking distance of plenty of places to eat and explore. There is a grocery store in the neighborhood, as well as a couple of schools, and a large gym. The Element offers it's own 24 hour exercise room that has free weights, a couple of treadmills, ellipticals, a cable machine, and some other various exercise equipment which just adds to the convenience. There is a pool, and plenty of grills to use in the summer, too. The staff does an amazing job of fostering a welcoming atmosphere by holding social events throughout the month as a way to bring people together. This can be especially nice if you're new to the area and don't know a lot of people. I would highly recommend the Element at Ghent to anyone, especially those in the military as they are quite understanding of the situations that line of work can bring. The staff is very personable and a pleasure to work with!

We are so thankful for the great hospitality during our time at the Element. Everyone was so…read morethoughtful and overly satisfied our needs. Such a great community to be apart of.