Recent changes to this local grocery has severely impacted customer service and quality. The store changed its coupons from stamps to electronic. The electronic does not work and when asked to assist the store manager was less than helpful made me wait 15 minutes and acted like the failure of the system was my fault. Also since putting hardware in the store there have been lay offs of baggers and the grocery portion has declined noticeably in the produce section and bakery. Due to poor customer service I will no longer be supporting this establishment. read more

Whoo-hoo! The Franklin grocery store survived! Sander's Markets is a grocery store that has a few different owners throughout the decades. This grocery store is Franklin's closest and a few years ago, prior to the pandemic, I was concerned if it would survive at all. The shelves were mostly empty, the selection was sparse, and if I had seen a tumbleweed I wouldn't have been surprised. Then Sander's took over ownership and the store looks so much better! Many aspects are the same - the decor hasn't changed in decades with the aisles named after Franklin streets, the same look and feel except no more cute elements like the model train that circled above people's heads or the rain sound effects when the misters over the produce turned on. That's fine as it was simply fluff. What's more important is they have a great selection of all food once more from fresh produce to meat and they have great customer service. I was searching for blueberries and asked a couple of employees if they knew if they had any. The one gentleman checked the back and returned telling me that the blueberries weren't put on the shelf because they were poor quality. I appreciated that he took the time to look, that he gave me a transparent answer when he returned, and demonstrated that the store cares about quality. It was great seeing that! read more

Sander's Markets - Outside - Grocery Near Me - Franklin, Pennsylvania

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The cashiers are fantastic, they are helpful and knowledgeable. They are just great!!!

The bakery and all the people who work there are very good. They are going through a remodel at this time to add some rows of hardware items to the grocery store. It should be nice when they have completed the project. read more

the produce is consistently withered and rotten. everything is overpriced , and the qaulity is just awful regarding fruits, veggies, fresh meats, etc. have bought rotten items there without knowing they were bad until I had got home, half a dozen times easily. I don't go there (and (it's a (block from my home) unless it's an emergency item I can't go without and don't have time to drive elsewhere read more