They tried to charge me $75 because I brought my other two children in with me when having my third…read morechild seen for a visit. My co pay is $25 and my other two children were just with me at the visit but not being examined. They refused to see us unless I paid a triple co-pay. Unlawful! Then we were dismissed from the practice because I got upset and vocal about it. We were not informed of the dismissal. In addition, the Newport News health inspector has been contacted, saw dried blood days old on the floor when at this practice in December 2015. I was also told to "rub my child down with Crisco" for a skin condition. I was told it really helps the skin not dry out. Just for the record, the below is the appropriate and legal method for a practice to dismiss someone from their practice. Statutes that matter In very broad terms, a practice can legally extricate from a physician-patient relationship if they do the following: * give the patient adequate notice in writing preferably by certified mail, return receipt requested (30 days is generally acceptable); * give the patient a brief explanation why you are terminating the relationship; * document notification and the reasons for termination in the patient's medical record; * help the patient find another physician; * offer to transfer medical records to a newly-designated physician upon signed patient authorization to do so; and * continue to provide care if the patient remains in need of care. Physicians take an oath to always act in the best interest of their patients, and they are expected to abide by it. In fact, doctors, unlike patients, face legal and ethical restrictions before they may end relationships with patients. Your doctor has both ethical and legal obligations to provide services to you as long as you need them. If your doctor does not appropriately end the relationship, he or she could be liable for a claim of patient abandonment. According to the American Medical Association (AMA), abandonment is defined as "the termination of a professional relationship between physician and patient at an unreasonable time and without giving the patient the chance to find an equally qualified replacement." We were never given any such chance and at no time did the practice help us or assist us in finding another physician.

Im new to this area and totally lucked out by finding this office. The doctors are amazing…read moreespecially Dr Blanchard and dr Griffiths! They make you feel so welcome. Your questions are always answered in full. No rushing you out the door. They take their time to make sure you are satisfied with the care your child receives. I love this place and recommend them to everyone i know !!

Dr Rowland is amazing! She has been our pediatrician for over 4 years with both of our boys! She is…read morepersonal, kind, knowledgeable and helped me so much with my boys (especially their first year!!). Pediatric specialists is my go to and Miss Amy at the front is incredible! She always greets us so kind and gives the boys big hugs! They love to see her!

My son had an skin emergency that was worsening by the minute. We called to be seen at 3 o'clock in…read morea weekday and they told my wife that they were not taking any more appointments and directed us to urgent care and of course there were no appointments available for 4 hours. We were forced to go to a 3rd party urgent care only to wait 2 hours and have them direct us to CHKD ER which took another 4 hours. By this time my son was in awful shape. All we needed was antibiotics prescribed! Why was it that my PCP could not see him? 3 o'clock on a weekday is completely reasonable to see a return patient when all we needed was standard antibiotics. This place is too worried about their own agendas and not about real emergencies and patient care. This is our community and we pay top dollar premiums to receive this sort of "health care". You almost have to be a rude family to receive prompt care. It should not be this way. I feel it's the staffs issue not the doctors. I run a health care facility and compassionate care is not here or at least not when we really needed it. They try to solve problems with stickers.

I've waited a long time to write this review. My youngest is now a freshman in college, so our time…read moreat Renaissance Pediatrics is coming to an end. With a combined 39 years at Renaissance, my family has been exceptionally pleased with our experience. Dr. Harewood has been invaluable - always taking time to listen to concerns and fully assess the situation before proposing a plan. When our youngest was an infant, Dr. Harewood thought she heard a heart murmur so we went to CHKD to have her checked. The Pediatric Cardiologist was impressed Dr. Harewood picked up on the sound, which turned out to be an echo and not a murmur. Although we had a tense few days, I was deeply grateful she caught what was apparently a faint sound and had us take action on it. I firmly believe time spent researching - even if it turns out to be nothing - is time well spent. Quality care, quality experience, and quality support for parents. Highly recommend!

Went in and it was very clean. Just moved here and the doctors were sooo sweet and friendly and I…read moream so happy she will be taking care of my baby!

Great care as always,staff are very helpful, cautious with Covid19 care…read more Daughter loves coming because we get icecream right after at the McDonald's across the way.

I've been taking both of my kids here since they were born based off of high recommendations from…read moremany friends. The level of service here is amazing. Top notch professionalism as well as compassionate care for the little ones. I will continue bringing all my kids here until they grow out of pediatrics. Btw we see Dr Gerbus and he is awesome!

Weird name, great pediatric practice. Don't be fooled by the off-putting title with cold,…read moreimpersonal connotations. PDC has provided great care for all 4 of our children since they joined the world. Our kids love Dr. Leidel. She's thorough yet efficient, light-hearted, knowledgeable without being pushy, and always wears a reassuring smile no matter the situation. Dr. Leidel is also a master of engaging children and parents equally, specifically interacting with kiddos at their age appropriate level of understanding. Some front office turnover (for the better) and some Dr/Nurses retiring. We were HUGE fans of Nurse Millie. Before she retired, she greeted and treated us like family; always remembered about our youngest daughter's skin sensitivity to alcohol prep pads, making her own special diluted concoction. At today's visit, we met Nurse Lisa who was kind, quick and delivered shots like a pro; got two smiling thumbs up from our oldest son who said "that's it, that's all? That was nothing." Practice location recently relocated from a stand-alone building on Center Dr to an office space in a shared generic facility. I understand cost cutting measures but not when said facility looks like a drab setting for a slasher movie. Move optics look superficially bad but, thankfully, the approach to patient centered care remained constant. Moreover, the PDC suite is renovated in staunch contrast to main throughways. Ample parking.

My sons have been seeing Dr. Velazquez since they were born. They are now 13 and 15 and we…read morewouldn't dream of changing doctors. She genuinely cares about my children. She goes the extra mile to ensure they are as healthy as possible. She talks to them about their lives and has become like a family member to us. On the rare occasion we have had to see another doctor in the practice, we were not disappointed. You cannot go wrong at this practice. We highly recommend Dr. Velazquez (and the other doctors at PDC) to anyone looking for a caring, compassionate doctor they can trust to give their children the best care available!

Excellent physician. Caring, intelligent, and really listens! Office staff is nice, but busy.read more

Dr Van Horn tries hard to be personable, but it's very much not in her nature. Conversation easily…read moreshifts to a political agenda where she doesn't want to take your concerns seriously if you're in the minority. I asked her neutrally what she thought about the Covid vaccines and she told me Trump did a great job and Black people aren't targeted by Covid, they just have higher incidences of obesity and diabetes. Not only are those not the only health issues to be concerned about, it was NOT what I asked her about. She said she would send me articles proving her point.. which she never did. As a doctor she didn't listen well and she made me feel unsafe in her care.

Wonderful care- my husband had 3 spine surgeries by Dr. FOX & Did very well. We have seen most of…read morethe providers here for a variety of problems, as we age. Now on a path to Wellness, thanks to SMOC!

Dr Wardell is the best. Very attentive to what I have to say and helpful in planning interventions…read morefor my ortho issues.

If I could give them a negative along with no stars I would. This is absolutely hands down the…read moreworst place to take your kids. Every experience I've ever had here with my son has been the worst I could ever imagine. Today I went in to follow up on some paperwork and the lady at the desk told me verbatim "I don't care". I was being polite and respectful the entire time. I wish I could tell you her name but she wasn't even wearing her badge either. Absolutely unprofessional!! WILL NOT RETURN, PLEASE TAKE YOUR BUSINESS ELSEWHERE.

Have had good experiences here some bad but mostly good. Dr. Brooke is a really good pediatrician…read morebut there was issues with insurance which has pushed my daughter's doctors appointment way further back.