Erin and her team helped us through the entire process of finding, then actually having built our…read morenew house in Ashland, all while we were living and working in San Diego, CA. Erin was and still is an "above and beyond" realtor and really is much more. I can't recommend Erin & Co higher. I can't imagine using anyone else!

Their results speak for themselves... Erin and Bethanie were key to me purchasing a home I'm…read moreexcited about and within my budget all in this insane market. Good communication, friendly disposition, they make themselves available and are highly knowledgable about the Richmond housing market. It was nice to have professionals to bounce ideas off of and get honest opinions about homes and their features. Erin helped me navigate expectations, financing, making offers, HOAs, resale vs building new, and open houses. At first I really didn't know how a real estate agent was going to help me - turns out you won't be successful without one.

Jennifer consistently exceeds all expectations to ensure her customer's offer is accepted at the…read morelowest possible price to facilitate purchase price below assessed property value whenever feasible/possible and in my case, she went "the extra mile" at potential risk to her reputation with the listing agent via her insistence in executing a 30 day closing while not concretely knowing if 30 days was enough time for customer loan approval criteria to be met solely to ensure that her customer had the most promising chance at being awarded bid in addition to meeting listing agent's desired closing time constraints. This level of selflessness in exceeding customer expectations is tantamount to being unheard of in today's market!

Very helpful and easy to communicate with through while process. Very low stress experience,…read moredoesn't pressure you into picking a specific house if you don't like it.

So, how do you find a real estate agent when you live far away? YELP!!! Thanks to the awesome…read morereviews we contacted Bernice in the fall of 2018 to discuss moving to RVA from NoVA. We were paired up with Steve Kirby as our agent. I just love Steve. We scheduled a meeting with Bernice and Steve to discuss what we needed. We received a complete power point show about what community was where and amenities. A complete geography crash course. Remember, we were coming here sight unseen based on this presentation. They took over 2 hours to go over things which totally helped us understand the RVA area. After this meeting we went home and started receiving portal updates. We starred the items we loved and trashed the ones that weren't our type/style. Every day was exciting to look at this portal. (I hate to say it, we miss the daily portal.) During this 3 or 4 months of time both Steve and Bernice were available if we needed anything. When we found our home Steve set up the inspection and processed all the paperwork needed on their end. Bernice and Steve came to our closing. Which meant a lot to us. This is a big change to us and we are settling in with a few bumps along the way. We don't regret working with Bernice and Steve. They were worth their weight in gold. Not only are they good realtors. They are good people. So, stop reading all the yelp reviews and contact them. You won't regret it, I promise.

Bernice Sim has helped my husband and I since August of this year find our perfect dream home. We…read morefound her while looking for good realtors in our area on a review website. I couldn't be happier that we decided to go with her as our realtor. Throughout the process, she has been by our side every step of the way. Buying a home, especially your first home, can be an extremely scary process, but Bernice made it effortless and enjoyable despite us hitting some speed bumps along the way. There are no words to adequately describe her genuine desire to do ONLY what is best for her clients. She is one of the most patient and caring individuals we have ever met. We looked at 24 homes and put in 5 offers before getting our home, and she never once blinked an eye. She was always willing to meet us at our convenience. Communication was beyond perfect. We have not only secured a gorgeous home, but we have gained a friend for life with Bernice. We could not recommend her enough. You would be absolutely insane not to choose her for YOUR Happy Ending!

I dealt with Martha as the lender for one of her clients and felt she was helpful, professional and…read moreeasy to deal with. I would recommend her as an agent. She is friendly, knowledgeable - 2 excellent qualities for a realtor.

If you are in the need of a realtor, your search should end with Erin Melton and her team! Erin…read moreMelton has a wealth of knowledge, drive, is trustworthy, and is very proactive in getting your property the attention it needs, and better yet...sold (or bought)! We received continuous reports on all aspects of the buy/sell process, including scheduled calls with her. All messages sent to her or Jacky (her also awesome Office Manager) were answered very quickly. She made everything as easy as possible for us, and took all the time we needed to listen to us and answer our questions. She 100% cares about her clients and shows it in every way.

I'm so impressed with Erin Melton and highly recommend her. She was very knowledgeable and…read moreprofessional and spent a generous amount of time explaining everything to me. She covered all options I can take with my property, the current market, comparable houses, and the process of selling including a full breakdown of final numbers. Although I have chosen not to list my property at this time, I am definitely going to have Erin as my realtor when I decide to sell it in the future. I had several different realtors I found on Yelp come around last week and my experience with Erin was the best.

Karli is a great realtor, especially for first time home buyers like us. Her large network and…read moreinformed market knowledge allows her to set her clients up well in today's competitive market. She provided excellent educational information throughout the whole home buying process. She worked within our price range, location, style, and construction preferences and provided excellent guidance on what listing prices to pursue so that our offer would be within our budget. When we found "the one", she advised on how to structure our offer to be the most attractive. The first offer on the first home we bid on was selected due to her guidance! Karli continued to provide crucial guidance on inspection, repairs, and closing. Since closing, Karli continues to be helpful in providing contacts through her large network of contractors and repairmen. We would and have recommended Karli to anyone in need of a realtor.

Karli was wonderful! So professional. Very knowledgeable and made the process so easy! We only…read morelooked at about 4 houses with her before we put an offer in on our home and got it!

Charlotte is the perfect realtor because she is an expert in any situation imaginable. Downsizing,…read moreupsizing, moving to the country, moving to the city, etc. She is familiar with many different areas and markets. Charlotte would take us to see homes whenever we found them, often at the drop of a hat. I have been so impressed by her flexibility! She helped me find and purchase my first home last year and this year she helped my parents find a house to move to after retirement. Her team is responsive and helpful. Charlotte and her team are trustworthy and truly aim to find the home that is the best overall fit for you. When I looked for a realtor, I was convinced that they would always try to upsell me for higher commission and sell/settle me on a house as quickly as possible to move on to the next customer, but my experience with Charlotte could not have been more opposite. Charlotte made sure I had plenty of information to make an appropriate choice for myself. I can't imagine working with any other realtor but her.

I can't say enough good things about Charlotte Shirey & Associates! They made the home buying…read moreexperience wonderful for first time home buyers like me and my husband. She is knowledgeable, patient, friendly, and dedicated to serving her clients' needs and (reasonable) home buying desires. My husband and I wouldn't have the amazing house we have if it wasn't for Charlotte having discovered this gem and notifying us. I recommend Charlotte Shirey & Associates to any home buyers or sellers!

I happened to connect online with Sabrina while perusing new real estate listings in my search for…read morea new home. Sabrina immediately contacted me to set appointments to view homes at my convenience. She is very professional, kind and real easy to work with. She helped ease any complications with transactions and make it hassle-free! I am delighted to have met her and had her handle my home purchase. I recommend her for professional real estate services.