Heat does not work, front desk said they don't have anything to do with the heat or AC so...I guess…read moreno heat then. Asked for extra pillows got pillows with no pillow cases gross. Handicapped room shower is not graded right so the bathroom floods and you have to use your feet and towels to swab the water toward the floor drain. Floor is slippery when wet which is not good. Rooms are small and noisy facing the front (McDonalds view). No kettle or coffee in the room. Decent breakfast - update the manager moved us to a different and much better room in the morning.