If I could post zero stars I would. I called the office this morning stating that I put a small chip in the front of my tooth and would need a filling. They booked my appointment right away, I gave all my information over the phone including my blue Cross dental insurance information. They verified my benefits, tols me that they were an in-network provider, and my visit would be fully covered. I go into the exam room where the flight tech takes an Xray and a picture of my tooth. I then wait 45 minutes for Dr Sands to come in and examine my tooth. He then tells me it is a cavity and I would need a filling. I was prepared for this and totally fine with me. What I was not expecting was for him to tell me I would have to come back to do the filling because he needed to verify he was going to get paid by my insurancre. I was confused, stating that his front desk had already verified my dental insurance and stated I needed to be aware that any out of pocket costs would be due today, again I was fine with this. He said "I've been burned too many times by insurance carriers and the only way I'll do the filling today is if you pay out of pocket and get reimbursed by your insurance." There was some back and forth with questions and what I got was an attitude. I don't understand how you can be an in network provider with insuramce, verify my benefits, then tell me you would do my filling unless I paid cash? He tell told me I was welcome to leave and find someone else to treat my tooth. What a waste of over an hour. I will be telling anyone I can about this, I filed a claim with my insurance, and I will never recommend this dentist office to amyone. I work in the medical field and deal with insurance companies all day long. I am aware of how insurance works and had my coverage open on my phone. I am dumbfounded! I have been to many dentists in my life and never been told such a thing! If you are so worried about insurance then maybe you shouldn't accept them. I thought the point of a dentist was to treat patients teeth? read more