The worst food ever. I was on a low sodium heart diet and all they gave me was ultra processed…read morefoods, canned foods loaded with sodium, and chemicals, artificial and genetically modified crap. The care was lacking in quality and quantity. I would ask for assistance for cleaning a wound i could not reach and all i got was " thats not my job" i was supposed to take 2 showers a week and had to beg for one. They couldnt even get my blood tests right to adjust my blood thinners. Terrible place .

This place is horrible. All of these great ratings are obviously submitted by staff. Their…read moreattitudes towards the patients suck! Your love ones left in their hands will never make it back home.

My mother had recently fallen and seriously injured herself. She was sent to this facility after…read moreexiting the hospital and at first I was skeptical because of the reviews this place had. To my surprise, this place was absolutely spectacular. They not only took care of her but they did physical therapy with her on a daily basis. The nurses and doctors were amazing and super friendly. The social worker, Eva, was a cut above the rest, you could tell she really cared and helped me with this situation that I've never been in before. She really cared about my mother and communicating with the two of us. I just felt that it was a homey place for my mother and anyone that she encountered genuinely cared about her which you absolutely cannot put a price on. My only gripe with this place is that the food is subpar at best, however they do outside bbq's from time to time and the food there is excellent. I don't know why the reviews of this place are as low as it is but they're much better than they seem. Thank you Lynbrook restorative care, -Cecilia

The social worker will keep your family member longer than need be if you have a secondary…read moreinsurance. Just to bill them I had to fight with the social worker to release her even though the physical therapy team said she could be released. It was a nightmare. They let her come home one day and I had to return her that night. Just so they could bill her last night there. What a scam.

My father came to South Shore for a rehab, he had a stroke and the rehab staff got him up and…read morewalking again! It was like a miracle. The Nurses really care about the residents there as well. My family and I are very happy with our experience!

This place is horrible! It is run down and falling apart. There are missing floor boards,…read morehalf-painted, crumbing walls, broken screens, and bugs crawling on the walls. In the cold months, the wind blows through the closed windows. One family member saw a roach nest in the library cart (a bunch of old books piled up in a mess). Most of the aides are very good, some seem rude at first, but once you are there for a while you realize they are completely overworked! There is not enough people to help the patients. The same for the nurses on the floor. They don't have time to breathe let alone answer any questions. Some of them are not even given enough information when they start their shift to properly treat patients. If you need a nursing supervisor, go to the nurses' station. Most of them will not even look at you and seem unwilling to interact with caring family members. If you have any questions or concerns, they will tell you they will get back to you with an answer or follow up with a doctor, but they usually leave at the end of their shift without a word. They also will not care if you notice certain medications aren't being given or that a patient hasn't been moved often enough. The administration also seem to have problems with communicating. You will rarely see the nursing administrator out of her office. She is hesitant to discuss or disclose records of patients to family members legally allowed to ask. I was told we would have to pay for copies of their medical records, which are hand written and not available on a portal. This is not a place to rehab, it is a place to have set backs. If you have a family member there, you need to be very observant. Watch out for bed sores. Make sure people are not canceling patients physical therapy because they don't want to get them up. Make sure your family member is being moved if they can't move on their own. Make sure they are being fed or that their feeding machine is working. My family member went many hours without nourishment several times while there. I will say some positives about this place. The respiratory therapists who are there during the day are very attentive and caring. (The evening one can be found napping occasionally in the upstairs rec room if you need him.) The speech therapists, PT and OT staff, for the most part, are also very knowledgeable and caring. I think the PT and OTs need to follow up with a patient in person if they are being told the patient is refusing to go. I challenge the four owners of this place to stay there for an extended period of time as an immobile patient. I wouldn't want my name associated with this place unless major changes are made fast.

My Dad is 92 years old with congestive heart failure. He has been in the facility for 2 weeks. He…read morehas been getting excellent care. Therapist for PT and OT are wonderful and helpful. The aids and nurses are very attentive. Dad is going home in 2 days.

My experience on a scale from 1 - 10, I give them a 55! From administration to the nurses and…read moretherapists, my care was excellent. The Director of Social Work Sheri Seidman and the Admissions Director Kellie O'Connor were extremely helpful. Therapy helped me achieve my goals quickly. Mike Y.

On behalf of our entire family, we would like to express our sincere gratitude to the staff of The…read moreFive Towns Premier for their warm, compassionate care and outstanding professionalism. My husband, Marat Abelev, born in 1935, was hospitalized in critical condition at Mount Sinai South Nassau Hospital, where he remained for one week before being transferred to your center. During the two weeks he spent at The Five Towns Premier, with the dedicated help of physical therapist Harry and occupational therapist Rosette, he was able to regain his strength and, as we say, "get back on his feet." We would especially like to thank the director of the Russian program, Natallia Subotka. She has done, and continues to do, so much for the Russian-speaking patients. Thanks to her efforts, they never feel alone: Russian television is available, tea gatherings are organized, and volunteers are invited to give concerts in Russian. This emotional support is just as important as medical treatment, because it helps patients recover physically as well. The presence of a Russian-speaking director makes The Five Towns Premier especially welcoming and supportive within the Russian-speaking community. It creates a sense of home, belonging, and trust, which is invaluable for patients and their families. We are truly grateful to the entire team of the center for your hard work and care for the patients. With respect and appreciation, The Abelev Family July 2025

Everyone at the facility was wonderful. Had a very positive experience there. Tayisha, John PT,…read moreSavita OT, and Rachel OT were extemely beneficial in my recovery. The administration was professional and all the aides were empathetic and kind dealing with sometimes difficult patients. They had excessive amounts of work and were there for everyones needs. Ula and all the nurses were professional, kind and supportive. Sandra and Maria and all the recreation staff made it fun and inclusive. Dale Friedler

I spent enough time visiting family in this facility to understand 110% why the elderly don't want…read moreto be put in nursing homes. Understaffed, uncaring, unattended, unresponsive, etc., etc, etc. I'm not going to list the countless grievances I have for this place because my family member passed some time ago and I want to distance myself emotionally from the experience of Meadowbrook Care Center. I just want to communicate to any reader out there that if there is no possibility to keep your family member at home, don't let one day pass without visiting them, attending to their unmet needs, and advocating for their well-being. Are all nursing homes/rehab facilities for the elderly like this one? God help us all.

Katie Flynn OT and Alex Umali PT went above and beyond their role in helping my Dad walk again…read more Due to his illness my dad was not always cooperative and they remained patient and consistent with him. Making him feel safe, and motivating him to continue on when he didn't want to. Excellent team work!! Thank you Katie and Alex for all you did!

I love it here! My first visit was quick to book and the staff were very friendly and kind. I love…read morehow easy it is to book appointments and I really feel like I am getting a personalized experience. My back has really been hurting me and they listened to my concerns. Thank you!

Very good treatment - each tailored to everyone's specific needs. I use Shifra. She's great…read more Really helps to alleviate the discomfort and strengthen you. I highly recommend island rehab

My grandmother was transferred here after she took a very bad fall at a hospital and now requires…read moreintense rehabilitation. We toured many places but a few denied her since she had the history of falling. We chose South Point Plaza because it was close to home and when we came for the tour, one of the supervising nuses, was very helpful and truly seemed to care. We saw the first floor which is newly remodeled and didn't smell like urine like most rehabilitation/nursing homes do. When she was transferred, it was Christmas Eve at night. She was brought up to the dementia unit (3rd floor). I took elevator to the 3rd floor and I thought i had walked into a completely different place. The place was nothing like the floor we saw. It smelled, the people were advanced dementia patients and the rooms were very outdated and just looked depressing. I literally broke down thinking that my grandma would be unhappy or uncomfortable in this environment. I immediately contacted admissions but it was Christmas Eve 10pm so no one to help me at that time. The nurse supervisor, the nurse on the floor and all the CPN'S (aides) came to the room and told me not to worry. They were very kind and caring to my grandma, my mom and myself. We came to visit every day all day and i must say, the nurses and aides were very sweet, caring and kind. My grandna had no complaints at all. After the holiday, admissions called me first thing in the morning and told me they were moving my grandma to the first floor. This is the acute treatment floor not dementia unit. They explained that the hospital record stated she had alzheimers (which she does but not advanced) and they needed to be sure she was watched properly over the holiday weekend and make sure that if she was a run away patient, she would be well taken care of (since dementia unit has a lock down unit). I think that was a good precaution they took. Now my grandmother is on the first floor in a very comfortable, clean and nice room with a very nice roommate. She tells me she is happy here and they are nice to her. The staff even put a paper with translation words in her language so they could communicate with her since she doesn't speak English. The nurses and the rest of the staff have been very helpful and kind. Day 7 and so far this has been a great choice.

A relative of mine spent approximately three years in this facility, which they chose due to their…read morefinancial constraints. Unfortunately, the conditions there are deplorable. The rooms are consistently unclean, and the majority of the staff exhibit a lack of diligence, often refusing to maintain even the most basic hygiene standards, claiming that cleaning the patients' rooms is not part of their responsibilities. The presence of rodent droppings on the filthy tiled floors is alarming, and the windows are obscured by grimy, faded drapes that rarely see any cleaning. This situation has persisted for years, with the facility accepting Medicaid and Medicare patients while providing substandard care, exemplified by the inadequate meals and neglectful treatment of residents.

This rehab Center has a terrible, obnoxious, haughty and rude, nurse practitioner. He was in charge…read moreof prescribing and coordinating medicines for my wife during her recent stay there. He never consulted us or discussed pros and cons of the medicines and changed them without us knowing the side effects or interactions among them. I had to constantly go and ask him about them. One day he got extremely angry and yelled out "How many times do I have to tell you. Get out of here. I'm not taking care of your wife. Take your wife and go. Get out. Go." I was totally shaken and stunned. I told him he was not the owner. I wanted to talk to his boss, the medical director. He flippantly answered." Go ahead and talk to him. I am not his son." I complained to the Administrator and the medical director later. They both said they were reassign his area, but really didn't since he was at his nursing station whenever he worked,on our floor. They didn't fire him or even admonish him as I could tell. This kind of egregious professional misconduct should not be tolerated anywhere in rehab centers. These employees work there because of patients and rehab centers are open because of patients. There were times when medicines would be delayed, even after asking for them up to an hour. All in all most of the supervisors, nurses, aides, PT staff, admissions staff and receptionists were very nice people. The food is not good and we had to bring it from outside most of the time. I'm giving this place a one star because this nurse practitioner ruined everything for us. We were in the middle of rehabilitation, so didn't want to change Centers. I'm thinking of complaining about him to the New York State education department, National Health Care Associates (owners of Bel-Air, ) and Medicare among others. Anybody considering putting their loved one here , is strongly cautioned about a possible similar horrible experience to ours and should think about it very carefully.

I had knee surgery replacement and I live alone... who wouldn't want to be home?... for me I had no…read moreoption! I'm grateful for Belair...thank you to the staff, the PT is by far the best I have experience. Thank you Shaina for helping me with my PT recover, thank you to the nurses station, Henrietta who helped me with my showers and make my bed... to Sally who asked me how I was doing or asked if I needed anything, and the activity crafts that came around to ask you if you wanted to participate... Thank you Roseann the administrative staff who was so kind and helpful when she spoke to my daughter!,, this was my experience at Belair Rehab and I'm thankful that it was there for me..

Staff was very caring and professional. Venue was clean and comfortable. Results were very positive!read more

From the owner: Welcome to our Rockville Centre, NY Hand Therapy Clinic. Professional Hand Therapy in Rockville…read moreCentre has been treating patients since 2022 and offers many different types of rehabilitation services to relieve pain. Professional Hand Therapy in Rockville Centre is located on 165 North Village Avenue, connected to 30 Hempstead Avenue, across from the Home Good Shopping Center. We are also near Quest Diagnostics. Clinic is close to the Nice Bus N16. Plenty of parking is available at the clinic. Contact our hand pain treatment specialists and Occupational Therapists in Rockville Centre, NY today to develop a customized pain treatment and rehabilitation plan.