Talk about Fish customer service! We purchased a beautiful…read moreDurham solid wood bedroom set from Fish Furniture over 20 years ago. Despite the age of this set, we continue to appreciate the exceptional quality and timeless style of this Fish purchase. Unfortunately over twenty years the set was showing some stain/finish wear and tear primarily around the bases from vacuum cleaners, dogs and five relocations. We initially contacted a local refinishing business to see if they could perform the repairs, but they didn't provide an in-home service and would require the set be brought to the shop. On a whim, I thought I'd contact Fish to see if they were aware of someone that they would recommend. To my surprise, they said they ABSOLUTELY could, as they had a person on their staff for 30 years that did this sort of work for their Fish customers!! This is a 20 year old purchase! Within a week they had Bob out who was able to bring these pieces back to their original beauty and we could not be more pleased. Fish Furniture takes care of their customers! Thank You!!

Beautiful store in North Olmsted. A huge selection of furnishings with every size chair, sofa or…read moretable you'd want. Super friendly staff worked with my better half to create what we wanted for our living room. We'd definitely shop there again.

Bought a reconditioned Henry Miller office chair and unfortunately they did not include the 4…read moremounting screws. I called back after hours, they picked up, and said they'd run it to ground. The next day they called me and said that they found I was correct and that they'd get them in the mail. I asked to be notified when they were sending them. 3 days later I got a text that they were in the mail. 3 days later I was installing them and the chair works perfectly. I couldn't be happier. These guys are a class act.

I ordered a pre-owned Herman Miller large L shaped desk from A&G. They shipped it from their…read morewarehouse in Cleveland, OH. to San Jose, CA. I was impressed how profession working with Michael Khodakovsky and how accommodating he was throughout the process. He made sure that the desk was arranged correction for my new office and that the configuration would fit. They packed the shipment super well and it all arrived without any damage. I had also changed the delivery address to two blocks away and they were able to arrange for that to occur. Michael was also super helpful answering my questions while I tried to set up the desk in my office. These are exactly the people I enjoy doing business with. I highly recommend them to others looking to purchase pre-owned high end office furniture!

Still love their furniture. The reason why Iowered my rating a date is because we ordered benches,…read moreand they said they'd be in in "x" amount of time. In which, we'd receive a phone call. Well, "x" amount of time passed with no phone call. So we called them and they said they'd be in "tomorrow". Were they in "tomorrow"? No. Had to call AGAIN a few days later after no response. If something is taking a little bit to come in, that's fine and understandable. JUST KEEP YOUR CLIENTS UPDATED.

Great service, they loaded my truck and tied down my new patio furniture. A great selection of…read morecolors and styles.

If you have not bought furniture from Arter's you have not bought furniture!!! The owners are SO…read moreNICE and will help you with ANY project you are trying to accomplish...even if it's complicated. I have purchased a customized kitchen nook over the phone!! It is the most beautiful piece of furniture I own !! I am now in the process of designing a swing for my grandson who has autism. The owner's Doug and his wife are helping me now with my dream outdoor project! Yes, they sell indoor furniture and outdoor furniture. Also there are clocks and wall decor and doilies and drapes!!!! I love this place and I love the people who own it.

Great customer service. I bought several lamps from them. They held them for two months till my…read morehouse was ready to move in. Such a sweet family operation. Gorgeous well made furniture at really reasonable prices. We had a look at the price text twice we couldn't believe how good the prices were. They have great accessories for your home.

Hubby and I stopped in here after grabbing lunch nearby. This place is super cute! The staff were…read morefriendly and their prices are very reasonable. Some antique shops are very pricey but not this place. We did grab one thing while we were there but saw a bunch of things we would have loved to have but just didn't have the space for.

This is by far the best antique shop in the Cleveland area. I always find great things for my…read morehome and the prices are amazing. Its clean and friendly and hassle-free roaming. Just love it!!!!

I visited this store Week of October 19th. I also visited Northeast's Factory Direct store in…read moreEuclid, Ohio October 26th, findings ok. I returned to the Maple Heights store October 26th albeit difficult to find. I was initially greeted by a baseball cap, non mask wearing employee. He showed little interest in my needs and request. After making a short tour of the items on the floor, the baseball cap, wearing employee came over and answered a few questions. Once i picked several pieces of furniture was interested in purchasing I asked for a pricing total upon which time I attempted to negotiate what I felt was a fair price. The baseball cap, wearing employee appeared to angerly reject my offer. I pointed out a obvious problem with one item and the employee again expressed anger as he jerked open a dresser drawer. I had more questions and Mr Baseball, Cap walked away. I left the store and called back later asking for a manager. I was told the manager would be in the office on Tuesday, October 27th after 10:00 Am. The person who answered the phone says his name was Tommy and the manager's name Tom. I was unable to reach Tom on Tuesday the 27th. The ole Ignore, let the answering service, leave a message, smoke screen and mirrors deal. No worries, after leaving The Maple Heights store I stopped by nearby Value City Furniture, purchased furniture items W/delivery. Done Deal. No more Northeast Factory Direct in Maple Heights. That's my story and I'm sticking to it.

This is the only furniture store in the state of Ohio that went out of there way to help my friend…read moreget the furniture that she needed. I'll spare you the details, but she spent the better part of a month looking for a sleeper sofa, and no one was accommodating to her needs. No one, except for Northeast Factory Direct Outlet. IKEA is not the move. No. The move, again, is Northeast Factory Direct Outlet.

I was looking for a small rug for my Rental home in Cleveland. This is by far the Best rug store in…read moretown I visited. Mr. Shah was best to help us out to find the right rug for us. Prices were fair and reasonable. Not a fancy rug store but worth going . Mr shah told us he will be closed for summer most of the time in June or July.

This is the treasure hunt you've always been dreaming about. Cool stuff galore here, and the team…read morethat works here helps your visions come true. Doors, tables, chairs, signage, hardware, granite, etc. you name it, they have it. Give it a shot! Ps - dog friendly if your dog is well behaved! Woof!

The place is really cool, filled with great old salvage, and the employees were super welcoming and…read morenice. I am utterly BAFFLED by the prices. Like, to the point that I don't know who the target customer is for this place. Maybe 25% of the prices seemed realistic, but the rest were just laughably steep. I found an old dresser, missing all of its drawers, with major water damage, marked at $250. I'm no stranger to vintage furniture, and that makes zero sense. Fun stuff to look at but pretty unattainable for most people.